Tom, Thanks for the response. Is it safe to say we can use your statement below in our responses to the working group? Jeff -----Original Message----- From: Thomas Barrett - EnCirca [mailto:tbarrett@encirca.biz] Sent: Friday, September 28, 2007 06:46 PM Eastern Standard Time To: 'Jothan Frakes'; registrars@gnso.icann.org Subject: RE: [registrars] Collected Uses of AGP unrelated to Tasting/Kiting Jothan, This is a great summary. I would like to add another use of the AGP: I'll call this "Buyer's Remorse" We do a lot of business in the domains where the price tag typically exceeds $100 per name. The typical order can contain several names, increasing the price tag to over $1000. As a general policy, we accept order cancellations within the AGP. In fact, we prefer it to the alternative of an unhappy customer who is may feel inclined to pursue a charge-back. The customer is relieved and more likely to be more prudent the next time around. The AGP is one of the few pro-consumer ICANN policies that exists. It should stay in place. best regards, Tom Barrett EnCirca _____ From: owner-registrars@gnso.icann.org [mailto:owner-registrars@gnso.icann.org] On Behalf Of Jothan Frakes Sent: Friday, September 28, 2007 3:56 PM To: registrars@gnso.icann.org Subject: [registrars] Collected Uses of AGP unrelated to Tasting/Kiting My Fellow registrars- In following up on my email on September 14th to this list, I have received many uses of AGP, which distilled down to four uses. The attached document was submitted which will be incorporated into the outcomes report of the ad-hoc domain tasting working group (DTWG). The attached represents the collection and normalization of AGP uses that were submitted to me by phone, conversations at industry events, or by email. It has already been submitted to the DTWG, but they'd asked if we'd voted on it, or vetted it for comment. At this point, if anyone has an issue with the four uses as presented or if there is any supporting information, if they'd email me directly or to the list, I'll work to collect this and redistribute it to the DTWG. Comments, clarifications? Are there any issues where the registrar you represent disagrees with the findings? -Jothan Jothan Frakes Oversee Domain Services .................. 515 S. Flower Street, Suite 4400 Los Angeles, CA 90071 direct +1.213.925.5206 cell +1.206.355.0230 jfrakes@domainsponsor.com <http://www.domainsponsor.com/> www.domainsponsor.com Confidentiality Warning: This e-mail contains information intended only for the use of the individual or entity named above. If the reader of this e-mail is not the intended recipient or the employee or agent responsible for delivering it to the intended recipient, any dissemination, publication or copying of this e-mail is strictly prohibited. The sender does not accept any responsibility for any loss, disruption or damage to your data or computer system that may occur while using data contained in, or transmitted with, this e-mail. If you have received this e-mail in error, please immediately notify us by return e-mail. Thank you and have a nice day.