Thanks Susan! Agree and will add. Lynn Sent via BlackBerry by AT&T -----Original Message----- From: Susan Kawaguchi <susank@fb.com> Date: Fri, 8 Jul 2011 00:03:09 To: lynn@goodsecurityconsulting.com<lynn@goodsecurityconsulting.com> Cc: rt4-whois@icann.org<rt4-whois@icann.org> Subject: RE: [Rt4-whois] RFP for Consumer Research Hi Lynn, I have one addition to the RFP under section 4.1 Statement of Suitablility Disclose and describe any business relationship or association with ICANN, a registry, a registrar or proxy service provider. It would be helpful if the research company that we choose understands WHOIS but it is important for the team to know if there is a preexisting relationship with any of the above entities. Hope I made it in under the deadline! Susan From: rt4-whois-bounces@icann.org [mailto:rt4-whois-bounces@icann.org] On Behalf Of lynn@goodsecurityconsulting.com Sent: Wednesday, July 06, 2011 12:43 PM To: Emily Taylor Cc: rt4-whois@icann.org Subject: Re: [Rt4-whois] RFP for Consumer Research Thank you Emily! And apologize to all that I had to miss the call this morning. I'll proceed as outlined in your message below and coordinate with Olaf. Kind regards, Lynn -------- Original Message -------- Subject: Re: [Rt4-whois] RFP for Consumer Research From: Emily Taylor <emily@emilytaylor.eu<mailto:emily@emilytaylor.eu>> Date: Wed, July 06, 2011 7:28 am To: lynn <lynn@goodsecurityconsulting.com<mailto:lynn@goodsecurityconsulting.com>> Cc: "rt4-whois@icann.org<mailto:rt4-whois@icann.org>" <rt4-whois@icann.org<mailto:rt4-whois@icann.org>> Dear Lynn Thank you for sterling work on this RFP. I just scanned through for sense, typos etc, and attach some comments. We agreed on the call just now the following process: 1. Await the expiry of your deadline for comments (I think it was this Friday) 2. You are authorised then to sign off, and let Olof have the final version for publication. Look forward to hearing the results. Kind regards Emily On 6 July 2011 05:12, Smith, Bill <bill.smith@paypal-inc.com<mailto:bill.smith@paypal-inc.com>> wrote: It's late for me, but I want to state my objection to considering those who "consume domain names" as consumers. I do not believe that was Strickling's intention. On Jul 5, 2011, at 8:57 PM, Kathy Kleiman wrote: Hi Lynn and All who worked on this important RFP, It looks great, but after working closely with ICANN Staff and a Working Group to redesign 3 other Whois Studies (the ones recently approved), I think we may be leaving too much too broad for the companies we seek to work with. Consistent with these other surveys, I propose that we identify the existence of proxy and privacy services -- as this should not come as a surprise to them. (We may even want to include more detail that I have added.) In addition, I think we should clearly lay out the two definitions of consumer trust which have been presented to us again and again (starting with Larry Strickling): privacy (consumer trust as the trust of the domain name consumer, the registrant) and accountability (consumer trust as the trust of the 3rd party [of many groups] seeking Whois data for investigative and research purposes. Short edits proposed and attached. Great thanks, Kathy Attachment (edits should be visible through track changes, if not, please let me know!) Dear All, Attached is a copy of the final draft of the RFP for Consumer Trust research. I am ready to release this on Friday so want to give everyone on the team an opportunity for a quick review before our conference call tomorrow. Thanks to everyone who contributed to this, particularly Sarmad and Kim. We also received some valuable suggestions from Denise Michel and Liz Gasster. The companies we have identified so far for the RFP include (in alphabetical order): BCG Comscore Consumer Insights Practice Iconoculture, Inc. IDC OTX SIS International Research User Insight We have set up an email address for responses that will be directed to a list including Olaf Nordling, Sarmad, Kim, Emily and me. Please speak up if you would like to be added to that list. Kind regards, Lynn Goodendorf _______________________________________________ Rt4-whois mailing list Rt4-whois@icann.org<mailto:Rt4-whois@icann.org><mailto:Rt4-whois@icann.org<mailto:Rt4-whois@icann.org>> https://mm.icann.org/mailman/listinfo/rt4-whois <Final Draft RFP Whois Consumer Trust research_5July2011 kked.doc>_______________________________________________ Rt4-whois mailing list Rt4-whois@icann.org<mailto:Rt4-whois@icann.org><mailto:Rt4-whois@icann.org<mailto:Rt4-whois@icann.org>> https://mm.icann.org/mailman/listinfo/rt4-whois _______________________________________________ Rt4-whois mailing list Rt4-whois@icann.org<mailto:Rt4-whois@icann.org> https://mm.icann.org/mailman/listinfo/rt4-whois PLEASE NOTE: from 30 June 2011 my contact details have changed (see below). [Emily Taylor Consultancy - Internet Governance] 76 Temple Road, Oxford OX4 2EZ UK t: +44 (0)1865 582 811 • m: +44 (0)7540 049 322 emily@emilytaylor.eu<mailto:emily@emilytaylor.eu> www.etlaw.co.uk<http://etlaw.co.uk> Emily Taylor Consultancy Limited is a company registered in England and Wales No. 730471. VAT No. 114487713.