Dear Kathy (Team), Could you clarify for us whether these are to be considered the questions from the Team for staff response? You had indicated previously that the Team would comment on these questions and other output from the volunteers and then they would be sent to the speakers. Are these questions a work in progress or final? Staff will endeavor to incorporate as many questions as possible in our presentations. Due to the complexity of some questions, and the timing, staff will follow-up the London meeting with written, public responses to the Team's questions. Regards, Denise Denise Michel ICANN Advisor to the President denise.michel@icann.org +1.408.429.3072 mobile +1.310.578.8632 direct On Fri, Jan 14, 2011 at 5:09 AM, Kathy Kleiman <kKleiman@pir.org> wrote:

Excellent questions, thank you, Peter.

Denise, could you kindly see that the ICANN Compliance Staff who is attending the meeting has a copy of these questions today? (I don’t think we have her email address.)

Best and thanks,

Kathy

From: Nettlefold, Peter [mailto:Peter.Nettlefold@dbcde.gov.au] Sent: Thursday, January 13, 2011 9:06 PM To: RT4 WHOIS; Kathy Kleiman Subject: FW: Current Volunteers List - drafts welcome! [SEC=UNCLASSIFIED]

Hi all,

As promised, please find below some suggested questions for ICANN staff on compliance, for discussion.

Please let me know if you’d like to discuss any of these suggestions, or want any background on them. I’ve tried to suggest a few general ice-breaker type questions, and also some more specific ones on data that may be available and so on.

Cheers,

Peter

Draft questions to ask ICANN staff about WHOIS compliance

1)      What are your views on the utility of the WHOIS service?

2)      What work does ICANN do to ensure WHOIS accuracy?

3)      If you had control of WHOIS, what would you do to improve WHOIS accuracy and the utility of the WHOIS service more generally?

4)      What things would improve your ability to do your jobs with regard to WHOIS compliance – for example, are there any constraints or impediments that hamper your efforts to undertake WHOIS compliance?

5)      ICANN appears to take three kinds of compliance action on WHOIS:

-        direct contractual compliance;

-        audits; and

-        consumer awareness raising.

a.      Are there any other types of compliance activities that ICANN engages in?

b.      Can you outline ICANN’s activities in each of these areas (for example, the number and timing of these activities)?

c.      In your view, have each of these activities been successful in terms of improving WHOIS accuracy?

d.      Are there any statistics or analyses of ICANN’s compliance activities?

e.      What are the main challenges in achieving WHOIS compliance – with particular regard to registrants and registrars?

f.       What are the three best ways to improve ICANN’s compliance activities?

g.      Do you have any suggestions for other compliance activities that may be effective?

6)      Overall, how important do you think ICANN’s compliance work is to WHOIS accuracy?

7)      Has a specific amount of money been allocated to WHOIS compliance in ICANN’s budget?

a.      How does this compare to the budget for other compliance activities?

8)      ICANN published a draft survey of WHOIS accuracy in 2009.

a.      Are you aware of any longitudinal studies of WHOIS accuracy for particular domains or gTLDs over time?

b.      Is there any data on WHOIS accuracy historically?

9)      Are there any records on how many WHOIS Data Problem Report System (WDPRS) complaints are lodged on average per year?

a.      Are WDPRS complaints going up?

b.      Has ICANN advertised WDPRS? If so, do you think this has affected the number of WDPRS complaints lodged?

10)   ICANN’s data reminder policy audit found that 98% of respondents did seek updated information from registrants. Given the results of the draft accuracy survey, do you have any suggestions on how the reminder policy could be enhanced to improve WHOIS accuracy?

11)   What consumer awareness does ICANN conduct in terms of WHOIS compliance for both registrants and registrars?

a.      Has a specific amount of money allocated to raising consumer awareness in ICANN’s budget?

From: Kathy Kleiman [mailto:kKleiman@pir.org] Sent: Thursday, 13 January 2011 9:56 AM To: Nettlefold, Peter; RT4 WHOIS Subject: RE: Current Volunteers List - drafts welcome! [SEC=UNCLASSIFIED]

Hi Peter,

A warm welcome to the Review Team, and great appreciation for your joining us on the Team, and in London!  Volunteers are always welcome, and nothing is closed.  Questions for the ICANN staff are Compliance is perfect.  I’ve updated the list below.

Note to All: we are trying to get questions out as soon as possible to the speakers (to give them some time to prepare). We can even do rolling questions (some earlier, some later), so questions (and all drafts) welcome!

Best, Kathy

From: Nettlefold, Peter [mailto:Peter.Nettlefold@dbcde.gov.au] Sent: Wednesday, January 12, 2011 5:39 PM To: Kathy Kleiman; RT4 WHOIS Subject: RE: Current Volunteers List - drafts welcome! [SEC=UNCLASSIFIED]

Thanks Kathy, and all,

Due to my recent inclusion in the team I seem to have missed the first round of chances to volunteer for this, so apologies for that.

I see that the item ‘questions for ICANN staff on compliance’ is still open for volunteers, so if James and Susan would like some help with that, I’m happy to assist.  Likewise, I’m happy to assist with any of the other items.

Cheers,

Peter

From: rt4-whois-bounces@icann.org [mailto:rt4-whois-bounces@icann.org] On Behalf Of Kathy Kleiman Sent: Thursday, 13 January 2011 9:31 AM To: RT4 WHOIS Subject: [Rt4-whois] Current Volunteers List - drafts welcome!

Dear All,

Please find the latest version of our London volunteer list attached. Tx to all; Drafts welcome!

Kathy

Review Team Preparation for London Meeting

Deadline 1/11 (or latest 1/12)

Please take a look at whatever background materials you deem appropriate, and prepare a draft to share with the list.  Nothing fancy needed:  paragraphs, bullet points, rough ideas.  Whatever you provide will give us something to work from – a rough draft.

Here’s the list of subjects, and current volunteers.  If everyone could take at least one topic we will be well prepared for this meeting!

I. Definitions – a working set of definitions, background, scope (see initial ideas in Agenda):

              A. Producers of Whois Data:  James, Susan, Wilfried (Volunteer(s))

                         B. Law Enforcement:  Kim, Sharon and Wilfried (Volunteer(s))

                         C. Consumers and Consumer Trust Sarmad and Olivier (Volunteer(s))

                         D. Applicable laws:  Kim and Omar (Volunteer(s))

II. Questions - for Speakers (to help them organize their presentations to our needs):

                         A. Questions for ICANN Staff on Compliance:  James, Susan, Peter (additional volunteer?)

                         B. Questions for ICANN Staff on Whois Policy & History: Wilfried and Michael (Volunteer(s))

                         C. Questions for SOCA Speaker: Lynn (Volunteer(s))

                      D. Questions for Article 29 Speaker (still “invited,” but not yet RSVPed) Lynn (Volunteer(s))

                         E. Questions for Department of Commerce/Lawrence Strickling: Lynn (Volunteer(s))

III. Schedule of Upcoming Meetings

Volunteers: Kathy, Emily, Bill (Bill, hope you don’t mind my volunteering you).

IV. Outreach & Action  Plan:

Volunteers: Emily and Kathy (Volunteer(s))

Kathy Kleiman

Director of Policy

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