Hi Mr. Matogoro - Good day - Adobe Connect Support is able to meet at 17:00 UTC any day this week to address the Adobe Room issues that keep happening with frequency. Does any particular day work better for you this week? Please advise, thank you. Kind Regards, Yvette Guigneaux (MSSI) Multistakeholder Strategy & Strategic Initiatives Projects & Operations Assistant. ICANN – Internet Corporation for Assigned Names and Numbers Email: yvette.guigneaux@icann.org Cell: +1-310-460-8432 Skype: yvette.guigneaux.icann www.icann.org -----Original Message----- From: MSSI Secretariat Sent: Saturday, September 16, 2017 10:21 AM To: 'Matogoro Jabera' <jaberamatogoro@gmail.com> Cc: Jennifer Bryce <jennifer.bryce@icann.org>; SSR2 <ssr2-review@icann.org> Subject: RE: [Ext] Re: Action Required, Please Respond - Adobe Room Troubleshooting Meeting Hi Mr. Matogoro - This is Yvette Guigneaux, the MSSI Secretariat on the SSR2 Review Team - the time you requested below works for ICANN Staff but Adobe Connect Support has not yet confirmed, and they are a vital component in obtaining a permanent solution. Once I receive confirmation from Adobe Connect for the call, I will send out an invite immediately. Apologies for the delay. Thank you. Kind Regards, Yvette Guigneaux (MSSI) Multistakeholder Strategy & Strategic Initiatives Projects & Operations Assistant. ICANN – Internet Corporation for Assigned Names and Numbers Email: yvette.guigneaux@icann.org Cell: +1-310-460-8432 Skype: yvette.guigneaux.icann www.icann.org -----Original Message----- From: Matogoro Jabera [mailto:jaberamatogoro@gmail.com] Sent: Thursday, September 14, 2017 8:22 AM To: MSSI Secretariat <mssi-secretariat@icann.org> Cc: Jennifer Bryce <jennifer.bryce@icann.org>; SSR2 <ssr2-review@icann.org> Subject: [Ext] Re: Action Required, Please Respond - Adobe Room Troubleshooting Meeting Dear Jennifer, Friday does not work for me. Will this call be scheduled on Monday, 18 at 1700 UTC. Regards, Matogoro On 9/14/17, MSSI Secretariat <mssi-secretariat@icann.org> wrote:
Hi Mr. Matogoro –
Good day, I am not sure if you received the email message below sent on Tuesday but we are attempting to schedule a troubleshooting AC Room session with you, our I.T. Dept., and Adobe Connect Support to resolve the Adobe Room issues you were having as quickly as possible. Unfortunately we have not received a response as of yet. Does the 15:30 UTC timeslot on Friday, 15 September work for you?
Please advise, thank you.
Kind Regards, Yvette Guigneaux (MSSI) Multistakeholder Strategy & Strategic Initiatives Projects & Operations Assistant.
ICANN – Internet Corporation for Assigned Names and Numbers Email: yvette.guigneaux@icann.org Cell: +1-310-460-8432 Skype: yvette.guigneaux.icann www.icann.org<https://urldefense.proofpoint.com/v2/url?u=http-3A__www. icann.org_&d=DwIFaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=_v 7j0jZTsDYfKmkFeZYMcUsa93l35P8378SCldE1z_OvUwNlplPRolV-9RmtnzVa&m=II-jN ZKGlo8vI5koxipYgmverNy5P7yLjugUxbCzaHY&s=aNeYGeQAYwPg3GY6n2GxvbQwf9P9Q vt3qBMDpMWGpqY&e= >
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From: MSSI Secretariat Sent: Tuesday, September 12, 2017 4:08 PM To: 'Matogoro Jabera' <jaberamatogoro@gmail.com>; Jennifer Bryce <jennifer.bryce@icann.org> Cc: SSR2 <ssr2-review@icann.org> Subject: RE: [Ssr2-review] Slides: Plenary 27
Hi Mr. Matogoro –
Per our Skype conversation today, we are working on setting up an Adobe Room Troubleshooting meeting with yourself, I.T. and Adobe Support so we can resolve the urgent Adobe Room issues.
Originally, it was to be scheduled 20 minutes before the Tuesday SSR2 meeting – unfortunately, Adobe Connect Support is not available at that time. As this matter is urgent to be addressed before the next call, does 15:30 UTC on Friday, 15 September work for you instead? Please advise so we may schedule the meeting, thank you.
Kind Regards, Yvette Guigneaux (MSSI) Multistakeholder Strategy & Strategic Initiatives Projects & Operations Assistant.
ICANN – Internet Corporation for Assigned Names and Numbers Email: yvette.guigneaux@icann.org<mailto:yvette.guigneaux@icann.org> Cell: +1-310-460-8432 Skype: yvette.guigneaux.icann www.icann.org<https://urldefense.proofpoint.com/v2/url?u=http-3A__www. icann.org_&d=DwIFaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=_v 7j0jZTsDYfKmkFeZYMcUsa93l35P8378SCldE1z_OvUwNlplPRolV-9RmtnzVa&m=II-jN ZKGlo8vI5koxipYgmverNy5P7yLjugUxbCzaHY&s=aNeYGeQAYwPg3GY6n2GxvbQwf9P9Q vt3qBMDpMWGpqY&e= >
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From: ssr2-review-bounces@icann.org<mailto:ssr2-review-bounces@icann.org> [mailto:ssr2-review-bounces@icann.org] On Behalf Of Matogoro Jabera Sent: Tuesday, September 12, 2017 2:15 PM To: Jennifer Bryce <jennifer.bryce@icann.org<mailto:jennifer.bryce@icann.org>> Cc: SSR2 <ssr2-review@icann.org<mailto:ssr2-review@icann.org>> Subject: Re: [Ssr2-review] Slides: Plenary 27
Dear Jennifer, This is my fourth times facing technical challenge with Adobe Connect. This requires an urgent action to resolve. Regards, Matogoro
On Tue, Sep 12, 2017 at 2:01 PM, Jennifer Bryce <jennifer.bryce@icann.org<mailto:jennifer.bryce@icann.org>> wrote: Hi all,
The slides for today’s SSR2 plenary meeting (Tuesday 12 September, 21:00 UTC) are attached.
Jennifer -- Jennifer Bryce Senior Reviews Coordinator Internet Corporation for Assigned Names and Numbers (ICANN)
Email: jennifer.bryce@icann.org<mailto:jennifer.bryce@icann.org> Skype: jennifer.bryce.icann www.icann.org<https://urldefense.proofpoint.com/v2/url?u=http-3A__www. icann.org&d=DwIFaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=_v7 j0jZTsDYfKmkFeZYMcUsa93l35P8378SCldE1z_OvUwNlplPRolV-9RmtnzVa&m=II-jNZ KGlo8vI5koxipYgmverNy5P7yLjugUxbCzaHY&s=rnfCEPX1SuO4BYKnKdIrHGIZXlT35Z zronuHvjL6A4c&e= >
_______________________________________________ Ssr2-review mailing list Ssr2-review@icann.org<mailto:Ssr2-review@icann.org> https://mm.icann.org/mailman/listinfo/ssr2-review
-- MATOGORO Jabhera Assistant Lecturer & Coordinator - Microsoft Innovation Center, Tanzania College of Informatics and Virtual Education The University of Dodoma (www.udom.ac.tz<https://urldefense.proofpoint.com/v2/url?u=http-3A__ww w.udom.ac.tz&d=DwIFaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r= _v7j0jZTsDYfKmkFeZYMcUsa93l35P8378SCldE1z_OvUwNlplPRolV-9RmtnzVa&m=II- jNZKGlo8vI5koxipYgmverNy5P7yLjugUxbCzaHY&s=U0u-mGZ_EZbTfIfKE_2FaLOyGVD XWtH2TU2FtbQxAgM&e= >)
-- MATOGORO Jabhera Assistant Lecturer & Coordinator - Microsoft Innovation Center, Tanzania College of Informatics and Virtual Education The University of Dodoma (www.udom.ac.tz)