Dear SSR2 Review Team Members, As you may have gathered from the various briefings we provided to you on the implementation of SSR1 Recommendations, the implementation work and subject matter expertise is distributed across many departments within ICANN organization, and there is no one individual that is able to address questions pertaining to implementation efforts. As such, all follow-up questions pertaining to the implementation of SSR1 Recommendations should be sent to SSR2 staff support using the SSR2 Review Team mailing list ( ssr2-review@icann.org<mailto:ssr2-review@icann.org> ). Staff, in turn, will forward the questions to the appropriate individuals within ICANN organization, in order to provide SSR2-RT with cohesive and comprehensive responses to their questions, on a timely basis. With the briefings on implementation of SSR1 recommendations coming to a close, ICANN organization remains committed to providing the Review Team with information to assist in the Review Team’s task of assessing whether the spirit of SSR1 recommendations have been adequately addressed through the implementation efforts. (Please note that all briefing materials, recordings and transcripts of the briefing sessions are available on the SSR-RT wiki both under Plenary meetings https://community.icann.org/pages/viewpage.action?pageId=64070219 where they were presented and posted in the SSR1 Implementation tracker Google doc at https://community.icann.org/x/girwAw ) SSR1 Recommendations were very broad and the SSR1 Review Team did not provide guidance on what they would consider for any objective measurements of successful implementation outcome. The Recommendations were implemented based on subject matter experts’ assessment on how best to implement and meet the spirit of a given Recommendation. ICANN organization would be grateful if welcome this RT could help come up with Recommendations from SSR2-RT that do provide expected measures of success, are implementable, measureable, achievable, and in short, S.M.A.R.T. Recommendations, all many of which are elements that were missing from the SSR1 Recommendations. Please feel free to send us any questions you may have so that with the existing implementation material, and any additional data requested, the SSR2-RT can determine how well the SSR1 Recommendations were implemented, identify the gaps in implementation, and develop S.M.A.RT. Recommendations as a result. Sincerely, Karen Mulberry Director, Multistakeholder Strategy and Strategic Initiatives (MSSI) ICANN 12025 Waterfront Dr., Suite 300 Los Angeles, CA 90094 Phone: +1 424 353 9745