Developers are going to need an entirely different resource and dialog... I mean this with kind, loving respect - Most of the audience at Nanog (I am one of them) are essentially the "Security, DNS or router jedi" - the equivalence of characters that the great Harvey Kitel plays in films, like Mr. Wolfe or "The Cleaner" ... They push the broom behind the parade cleaning up what the marketing folk and developers do and stabilize things for secure operational resilience and what not. Totally different message to them about UA. The message to the developer community would be more one of awareness of nTLDs, resources like the IANA PSL (or even the Mozilla one), and "here's how you can best interact with a User Interface and not present errors for valid domains", TLD handling, IDNA, and other things that they'll care about. Separately, on the topic of including that presentation on the universalacceptance page - I think that presentation probably helped the audience at nanog (I'm a member, I liked it). The presentation gained the benefit of your narrative, and it was designed to support the narrative rather than be a stand alone document, so someone reading that deck without the benefit of your dialog may get lost in a sea of insider acronyms or terminology. I would defer to others at ICANN on the choice to use it, though it certainly could not hurt to have more. I'd have it be a video with your narrative running through the deck to make things more clear if I ran the world. Jothan Frakes Tel: +1.206-355-0230 On Wed, Apr 15, 2015 at 8:07 AM, Edward Lewis <edward.lewis@icann.org> wrote:
On 4/15/15, 10:32, "Jothan Frakes" <jothan@jothan.com> wrote:
The bad news about UA in the developer community is that there is very little awareness of new TLDs and IDN - the majority of the developers I speak with have little or no awareness of the new TLDs, IDN, or EAI issues.
To address this, I gave this in early February. That was a shortened version of what I wanted, shortened to fit in to a 15 mins time slot.
https://www.nanog.org/sites/default/files/nanog63-dnstrack-lewis-newgtlds.pd...
The focus of that (NANOG) was to alert ISPs that they may receive customer tickets related to what amounts to be UA issues. The same base awareness needs to be set for developers (who are not ISP/operators).
Should this be added to the ICANN "universalacceptance" page?