Dear all, First of all, thank you for the great effort put into producing this excellent material. In addition to the comments already shared by our colleagues, I would like to mention the voice-over. I am not sure whose voice it is, but at times the accent makes it a bit difficult to understand. A more neutral option might improve clarity for all viewers. Please take this as constructive feedback, and thank you once again for the hard work. Best regards, Laura Margolis El lun, 8 dic 2025 a las 7:36, Eduardo Diaz via Aces (<aces@icann.org>) escribió:
My feedback below:
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*Video Feedback and Recommendations*
*01:25, 26:43* The title should be updated from 2024 to 2025.
*13:50* The narration references a specific example, but the example itself does not appear on screen. The video should display the example being discussed.
*19:09* Two slides appear back-to-back with no accompanying audio. Adding narration here would provide needed context and continuity.
*19:20* An example is repeated from the segment at 10:38. Consider replacing it with a new example to avoid redundancy.
*21:00* The script states that QR codes cannot be trusted, yet immediately asks viewers to trust the QR code leading to the Google quiz. This comes across as contradictory. I recommend displaying the actual URL that the QR code resolves to so viewers can confirm its authenticity before scanning.
*22:27* The script instructs viewers to “contact your IT contact in your organization.” This phrasing assumes the audience consists of people working within an organization and does not address independent end users. The script should be updated to include guidance on where individuals who are not part of an organization can report issues or seek support.
*23:31* The video mentions email encryption but does not provide any link or reference explaining how to enable or use it. This section again speaks from an organizational perspective, reinforcing the perception that the training is targeted mainly at organizational staff.
*Note:* When reading the script, I did not initially perceive this organizational focus. However, hearing the spoken narration, a different sensory channel, made it more apparent. This suggests the spoken delivery amplifies the organizational framing. I recommend reviewing the script and narration to ensure end users are also consistently included.
*28:10* There is no script or audio in this segment. As with the earlier reminders, this section should include at least a brief voiceover or explanatory message. ------------------------------
*General Recommendation*
I recommend using an AI voice-generation tool to produce consistent, high-quality narration for the entire script. This approach also facilitates the generation of multilingual versions (English, Spanish, French, Greek, etc.), thereby significantly improving accessibility and outreach.
Additionally, alternating between a female and a male AI voice can help maintain listener engagement and improve clarity. As a non-native English speaker, I found some of the accented narration difficult to follow, which can be distracting in educational material. A clear, neutral AI voice would enhance comprehension for a broader audience.
This feedback is not meant to diminish the effort and dedication of the volunteers who contributed to this production. Thank you sincerely for the time and work invested in creating this resource.
-ed
On Fri, Dec 5, 2025 at 5:59 PM Gisella Gruber via Aces <aces@icann.org> wrote:
Dear ACES Members and RALO Leaders,
I hope this email finds you well!
The ALAC Community Engagement Subcommittee <https://icann-community.atlassian.net/wiki/spaces/atlarge/pages/99711364/ALA...> (ACES charter <https://docs.google.com/document/d/1bfICR_EduhBweUgWmA9_OA7lwNRchrh4SCrce4PI...> FYI) is currently finalizing a *Phishing Awareness Campaign* – video & script hereafter – with in mind a pilot roll out to the RALOs!
So this is where you come in. We would appreciate it if you could review the video (note – animations) to confirm whether there are any **major** issues with the flow. *Content has already been finalized by ACES.*
Next steps – pilot roll out by the RALOs.
Please note we have regional representation in our members. On our last call, we had the following who are able to provide you with any additional information required.
- Bukola – AFRALO - Amrita/Aris – APRALO - Atif – EURALO - Hannah – LACRALO - Eduardo – NARALO
We also wish to invite you to *join us for the next ACES call on Tuesday, 09 December at 13:00 UTC*. If you are not available, the call is recorded and again, regional representation is always present.
Thank you and very much hoping you are able to:
- Review the video & flow (feedback via email) - Join us next week!
Thank you and have a lovely weekend.
Kind regards,
Gisella
*From: *Mohammad Atif via Aces <aces@icann.org> *Reply-To: *Mohammad Atif <atifzhcet14@gmail.com> *Date: *Tuesday, 2 December 2025 at 15:47 *To: *"aces@icann.org" <aces@icann.org> *Cc: *At-Large Staff <staff@atlarge.icann.org>, Jonathan Zuck < JZuck@innovatorsnetwork.org>, Amrita Choudhury <amritachoudhury@ccaoi.in> *Subject: *[Aces] Request for Feedback: ICANN ACES Phishing Awareness Module
Dear ACES Members,
I hope you are doing well.
I am pleased to share the video presentation for the Phishing Awareness Module developed by the ICANN At-Large ACES Working Group. The module aims to equip participants with practical skills to recognize, avoid, and report phishing attempts, thereby strengthening both personal and organizational online security.
The video is approximately 29 minutes and includes narration based on the script prepared by the ACES Phishing Working Group.
Video link: *https://vimeo.com/1142461602?fl=ip&fe=ec [vimeo.com] <https://urldefense.com/v3/__https:/vimeo.com/1142461602?fl=ip&fe=ec__;!!PtGJab4!991z6vwTxc_nzQzrDch5BPuV46kbB-fQIXS3EPvMiWcnc4pwQwELtO3sn5viaxHwsRve09An5FHiiRWt-bPAyQ$>*
Voiceover script: *https://docs.google.com/document/d/1KbZ9I_1vsAID306PaqAelF_4DcgQBegn-7mxN22E... [docs.google.com] <https://urldefense.com/v3/__https:/docs.google.com/document/d/1KbZ9I_1vsAID306PaqAelF_4DcgQBegn-7mxN22Es5g/edit?usp=sharing__;!!PtGJab4!991z6vwTxc_nzQzrDch5BPuV46kbB-fQIXS3EPvMiWcnc4pwQwELtO3sn5viaxHwsRve09An5FHiiRXWNTZRLQ$>*
Your feedback on the content is greatly appreciated and will help us refine the module before finalization. Please note that region-specific examples can be incorporated later when the material is adapted for local presentations; this version provides a general, foundational overview.
Thank you.
Best Regards, Atif. _______________________________________________ Aces mailing list -- aces@icann.org To unsubscribe send an email to aces-leave@icann.org
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