Thanks for the response. Note I have sent another mail to Susana Diaz. Given the situation, it would be very useful if you could acknowledge all others who have not heard from your agents for many days. Best, Carlton Samuels On Tue, Jan 20, 2009 at 1:54 PM, Sanchez, Art (US) < Arturo.Sanchez@bcdtravel.com> wrote:
Dear Carlton,
I apologize for the delayed response from our agents. You are correct in not having to call our Paris office as your travel is being handled out of our Burbank, CA office. Veronica DeMartini will be contacting you shortly to process your reservation. I do understand the confusion as we have several offices worldwide processing travel for ICANN's Mexico Meeting.
Please do not hesitate to contact me if you have any questions or concerns.
*Art Sanchez*
Account Manager
BCD Travel
T. 818-260-6559
E. art.sanchez@bcdtravel.com
------------------------------
*From:* carlton.samuels@gmail.com [mailto:carlton.samuels@gmail.com] *On Behalf Of *Carlton Samuels *Sent:* Tuesday, January 20, 2009 7:13 AM *To:* Stacy Hoffberg; Nick Ashton-Hart; Heidi Ullrich; Matthias Langenegger *Cc:* At-Large Worldwide; icann *Subject:* Fwd: Underperformance - for SOME of us - by the Travel Consultants - BCD Travel
FOLKS:
I cannot help it! WHY do we even HAVE to do this? So much effort to do a very simple thing! If you follow the thread, you would notice this is not an isolated case.
Staff needs to intervene now.
The email I sent DID NOT bounce. I checked the address so many times I'm getting cross-eyed!
I'm trying to live a long and useful life here. And this is screwing up my lifeline.
Maybe...just maybe, there are "unknown unknowns".....................Hell, I have done what was requested of me. I'm not calling Paris just to get somebody to do what they are HIRED to do.
*So be it.* I am going to watch Obama get inaugurated as POTUS.
Carlton Samuels
---------- Forwarded message ---------- From: *Didier Rukeratabaro Kasole* <dkasole@gmail.com> Date: Tue, Jan 20, 2009 at 4:48 AM Subject: Re: [ALAC-Internal] Anyone else having problems with the travelform? To: ALAC Internal List <alac-internal@atlarge-lists.icann.org>
Dear Jose
an,d those who didi not receive any notification from BCD travel. You probably have to call thel as last date was january 19th. Please find the contact
Nelly ELFAKIHI Business Travel Consultant BCD Travel 02 Cité PARADIS 75010 PARIS
Tel :+33 (0) 820 207 087 Fax :+33 (0) 173288000
Didier Kasole
On 1/19/09, Josè Ovidio Salgueiro A. <jsalgueiro@cantv.net> wrote:
Same to me, an out of office auto reply on friday and haven`t hear from them today
JOS
_____
De: alac-internal-bounces@atlarge-lists.icann.org [mailto:alac-internal-bounces@atlarge-lists.icann.org] En nombre de Thompson, Darlene Enviado el: Lunes, 19 de Enero de 2009 06:08 p.m. Para: ALAC Internal List Asunto: Re: [ALAC-Internal] Anyone else having problems with the travelform?
Its funny, I got my itinerary on Friday but it certainly wasn't one that I could live with (TWO stops in the US!) and e-mailed them back with my concerns on the same day. I got an out of office response from the BCD rep stating that she wouldn't be at work today. Niiiiiiiiice.
D
_____
From: alac-internal-bounces@atlarge-lists.icann.org on behalf of Carlton Samuels Sent: Mon 1/19/2009 5:03 PM To: ALAC Internal List Subject: Re: [ALAC-Internal] Anyone else having problems with the travelform?
Yes, this doesn't seem to be an isolated case; counting yours, Carlos, Didier and mine. My form was returned on the 15th Jan and to date, no response. Based on Didier's intervention, I have since forwarded the original mail, this time copying several others into the thread. I got a "Out of Office" response from Stacey Hoffberg so at least I know that I'm routing out of country.
Maybe BCD Travel is waiting for the final cutoff date and process all responses at once.
Carlton
On Mon, Jan 19, 2009 at 4:47 PM, Andres Piazza < investigaciones@densi.com.ar
wrote:
I made it with no problems at MS Excel but never got and answer..
Andrés Piazza Research Director AGEIA DENSI Dot Mobi Policy Advisory Board Member http://ar.ageiadensi.org <http://ar.ageiadensi.org/> http://www.derechoytecnologia.com.ar <http://www.derechoytecnologia.com.ar/> http://advisorygroup.mobi/policy_advisory.htm
-----Mensaje original----- De: alac-internal-bounces@atlarge-lists.icann.org [mailto:alac-internal-bounces@atlarge-lists.icann.org] En nombre de Carlton Samuels Enviado el: lunes, 19 de enero de 2009 04:11 p.m. Para: ALAC Internal List Asunto: Re: [ALAC-Internal] Anyone else having problems with the travelform?
Didier: Many thanks for this. Ah well, some days are not as good as others for all of us.
Carlton
On Mon, Jan 19, 2009 at 12:51 PM, Didier Rukeratabaro Kasole < dkasole@gmail.com> wrote:
Dear Carlton,
If you did not receive notification yet it mean that they did nor handle your form. My self I sent the form on january 15th, to day I send a reminder to them, and they tald me that they did not receive my form yet and ask me to resend. This is what I did and I receive nos an automatic notification.
Kind regards
Didier R Kasole On 1/19/09, Carlton Samuels <carlton.samuels@uwimona.edu.jm> wrote:
Not me.
But I have not seen an acknowledgment of receipt from BCD as yet.
Carlton
On Mon, Jan 19, 2009 at 3:44 AM, Evan Leibovitch <evan@telly.org> wrote:
Is anyone else having this problem?
I've already mailed Stacy asking for help.
- Evan
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