John Levine wrote:
There's a lot of experience on a lot of other lists to support this position. If there is a complex process to deal with disruptive people, you can expect its targets to compound and prolong the disruption and by arguing and niggling about every detail.
And I would say with a certain degree of confidence that it is definitely a case of not feeding the trolls :)
We're all big boys and girls here, it's not hard to act like one, and there is no reason at all to waste yet more time with people who don't.
Exactly my thoughts I'm on a lot of mailing lists for different topics and with very different demographics. Most are self-moderating to a point, but when push comes to shove dropping someone from a list when they've only been disruptive won't come as a surprise to them. -- Mr Michele Neylon Blacknight Solutions Hosting & Colocation, Brand Protection http://www.blacknight.com/ http://blog.blacknight.com/ Tel. 1850 929 929 Intl. +353 (0) 59 9183072 Direct Dial: +353 (0)59 9183090 Fax. +353 (0) 1 4811 763 ------------------------------- Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty Road,Graiguecullen,Carlow,Ireland Company No.: 370845