Ron, When I asked you on the members call in the week whether you work on the SCI related to GNSO improvements it was at the back of my mind that the final report of the GNSO improvement Communications and Coordination Work team recommended a review one year on. This was because there was a feeling that a report on improvements in communication would be greeted with a yes and put aside and forgotten. I have looked this up. The council resolution in 2010 was <http://forum.icann.org/lists/gnso-osc-ccc/msg00191.html> http://forum.icann.org/lists/gnso-osc-ccc/msg00191.html RESOLVED FURTHER, that the GNSO Council accepts the CCTs specific recommendation to convene a standing committee whose role will be to monitor, coordinate, and manage the continuing implementation of the various recommendations emanating from the chartered GNSO Improvements Work Teams; I wonder if this is with your remit or has it been forgotten? One big product of the CCT was the new gNSO website which finally was launched recently. One area not tackled well (imho) was Document Management, this has not been heard of again until I saw an item in the FY13 Budget for this as a project. Chris Chaplow Managing Director Andalucia.com S.L. Avenida del Carmen 9 Ed. Puertosol, Puerto Deportivo 1ª Planta, Oficina 30 Estepona, 29680 Malaga, Spain Tel: + (34) 952 897 865 Fax: + (34) 952 897 874 E-mail: <mailto:chris@andalucia.com> chris@andalucia.com Web: <http://www.andalucia.com/> www.andalucia.com Information about Andalucia, Spain.