Dear all, Please find included the (hopefully) final version of the Assessment Matrix. Per conversastion yesterday; ITEM 4 remained as is, with a small editorial change: Either use Service Level (SL) or Service Level Agrrement (SLA). Suggestion is to use SL, or SLs. Kind regards, Bart From: CSC-EffectivenessRT <csc-effectivenessrt-bounces@icann.org> on behalf of "Austin, Donna via CSC-EffectivenessRT" <csc-effectivenessrt@icann.org> Reply-To: "Austin, Donna" <Donna.Austin@team.neustar> Date: Wednesday, 19 December 2018 at 17:58 To: Martin Boyle <martin.boyle.hertford@ntlworld.com>, Maria Otanes <maria.otanes@icann.org>, "csc-effectivenessrt@icann.org" <csc-effectivenessrt@icann.org> Subject: Re: [CSC-EffectivenessRT] FW: Matrix and Updated Initial Report Google doc Hi Martin A couple of minor changes on top of yours. Donna From: CSC-EffectivenessRT [mailto:csc-effectivenessrt-bounces@icann.org] On Behalf Of Martin Boyle via CSC-EffectivenessRT Sent: Monday, December 17, 2018 2:09 AM To: 'Maria Otanes' <maria.otanes@icann.org>; csc-effectivenessrt@icann.org Subject: Re: [CSC-EffectivenessRT] FW: Matrix and Updated Initial Report Google doc Hi all, Sorry to be late: a few questions and a couple of corrections from me in the attached. Best Martin From: CSC-EffectivenessRT <csc-effectivenessrt-bounces@icann.org> On Behalf Of Maria Otanes Sent: 14 December 2018 13:34 To: csc-effectivenessrt@icann.org Subject: [CSC-EffectivenessRT] FW: Matrix and Updated Initial Report Google doc Dear Effectiveness Review Team, Please find the informal notes from the last call attached. Also attached the revised matrix again. Please complete the Doodle poll below to schedule a call for next week. https://doodle.com/poll/yv6uf6h25x3ws6gz Best, Ria From: CSC-EffectivenessRT <csc-effectivenessrt-bounces@icann.org> on behalf of Maria Otanes <maria.otanes@icann.org> Date: Thursday, December 13, 2018 at 11:45 AM To: "csc-effectivenessrt@icann.org" <csc-effectivenessrt@icann.org> Subject: [CSC-EffectivenessRT] Matrix and Updated Initial Report Google doc Dear Effectiveness Review Team, Please find the revised matrix attached. It’s also included in the google doc with the Initial Report, starting on page 7. https://docs.google.com/document/d/1_irvth39nx_EDjBAq79hpSchSDVHzgGunQIrcckJ... Best, Ria