(apologies for cross posting) Dear all, I am delighted to attach the agreed Service Level Expectation document, containing the specifics of what ICANN/IANA has agreed to monitor and report. I would like to thank the members of the working group, (Elaine Pruis, Jeffrey Eckhaus, Jeff Neuman, Patricio Poblete, Jay Daley, Adam Smith and ICANN/IANA; Kim Davies, Bernard Turcotte, Elise Gerich, David Conrad) for their dedication and professionalism over the past months. They contributed to over 300 hours of discussions, 8 full WG meetings, 15 sub-group meeting and countless emails ... and it is with pleasure I advise that the first phase is done. I'd also like to thank ICANN staff for their support in facilitating the WG discussions. ICANN/IANA will now plan the scope of work to implement this SLE, operating the service in a test phase/parallel mode to start the necessary real-world data capture. Please circulate the agreed SLE document as you consider appropriate which demonstrates ICANN/IANA's commitment to enhanced reporting and transparency post transition which I am confident will be welcomed by the global community. Kind regards Paul Kane SLE WG Chair.