Hi Team.. hope it is not too late for theses comments today. Here some comments if I may about the continuous improvement inside AC/SOs To avoid wait so long to start this program, we could use some time this second semester to talk with AC/SO to see: 1. What they understand for this kind of work inside their community 2. They have started some discussion? Effort? Has any consideration to share from those experiences? 3. Discuss and present to AC/SO common sense on good practices to implement continuous improvement program inside their communities. 4. May ask for a contract one day course on management excellence, where continuous improvement good practices can be presented to people, to have a clearer view on what is expected. Best to all Vanda Scartezini E-mail: vanda@scartezini.org<mailto:vanda@scartezini.org> Mobile: + 55 11 981811464 Skype: vanda.scartezini From: holistic-review-TOR <holistic-review-tor-bounces@icann.org> on behalf of Jason Kean <jason.kean@icann.org> Date: Wednesday, 18 May 2022 18:53 To: holistic-review-TOR <holistic-review-tor@icann.org> Subject: [holistic-review-TOR] Document Review Reminder - Pilot Holistic Review ToR Team Hello Pilot Holistic Review ToR Team Members, This is just a friendly reminder to review the following documents for the upcoming meeting: * Draft Terms of Reference for Holistic Review Pilot<https://docs.google.com/document/d/1jdQXE2VPicshH594WDraE8dWL2ZQLa7i/> * Deliverables (pg. 6) * Introductory Section (pg. 2) * Objective revisions (pg. 4) * ATRT3 stated objective C - Proposed Approach | Thought Paper<https://docs.google.com/document/d/1GNuyQChCdRu_hb8Y01ufHMirZNG0M3FH/> * Pilot Holistic Review ToR Definitions<https://docs.google.com/document/d/1vGtuKha7VGtyngZKCGTawLm7suTYe7Xvs0Dx65dI...> * Comments from the 12 May Plenary Meeting (attached) Looking forward to seeing everyone at the meeting. Thank you, Jason Jason Kean Project Manager, Review Support and Accountability Internet Corporation for Assigned Names and Numbers (ICANN) www.icann.org<http://www.icann.org>