Dear CSC, Please find the notes and chat from the April CSC Meeting 39 attached. Please reply with any comments. Zoom Recording: https://icann.zoom.us/rec/share/1c1NNrrb93lJQ52S9WqBAIJ5P4vceaa8hicbqfAJmkkV... Action Items: * Action 01 39 2020: Secretariat to propose Refinement of terminology of Excellent and Satisfactory Performance before next meeting. * Action 02 39 2020: Secretariat and James Gannon to check with GNSO Council (support staff) progress adoption procedure SLA change * Action 03 39 2020: James Gannon to discuss with relevant GNSO groups * Action 04 39 2020: Secretariat to inform James of documentation shared with CSC on previous calls. * Action 05 39 2020: PTI to request Kim Davies to email document for longer term approach * Action 06 39 2020: secretariat to include item on agenda next meeting to start discussion longer term issue. * Action 07 39 2020: Secretariat to include topic metrics again on July 2020 agenda (revisit in 3 months) * Action 08 30 2020: All send additional proposed metrics, if any, to the list * Action 09 39 2020. Secretariat draft statement based on key words to be provided CSC. Thank you. Kind regards, Claudia Ruiz