We have not had any issues with AOL since we gave them our IPs for their white list. You should contact their abuse team and get your IPs added with a feedback loop. Dan Whetzel Policy Enforcement Manager Network Solutions

-----Original Message----- From: owner-registrars@gnso.icann.org [mailto:owner- registrars@gnso.icann.org] On Behalf Of Robert F. Connelly Sent: Tuesday, October 12, 2004 11:43 To: Registrars Constituency Subject: [registrars] AOL email addresses

Dear Colleagues:

We've had some difficulties with AOL email addresses.

We sent 90/60/30/10 day expiration notices to a registrant.

After autorenewal, we put it on registrar-hold. After 32 more days, we deleted it. Registrant called after another 33 days -- guess what, cannot be redeemed:-(

I know that AOL stops a lot of mail.

Any others have this problem when the admin and tech contacts use AOL Email?

Regards, BobC