Re: [Rt4-whois] Suggested questionnaire for "promotes consumer trust"
Hi James No, I don't think it's just you. The points you raise are important, and I think that people in the community will expect us to use these terms with precision. So, please can I ask you to review the question set and make amendments following your suggestions below. Best, and thanks for raising these points. Emily On 20 Feb 2011, at 03:44, James M. Bladel wrote:
Emily et al:
Perhaps it's just me, but I'm concerned that we are blurring some definitions (or I am over-thinking them).
When I think "Consumer" in the context of WHOIS, two categories come to mind: * The person or organization that has created a record, and submitted their contact details to WHOIS. In other efforts we have termed them PRODUCERS of WHOIS data; and, * The person or organization that is querying the WHOIS system in search of further information about a domain name. To my knowledge, we are calling these folks "Consumers" when they are probably only part of that category. Recommend we call them END-USERS.
The term "Consumer Trust" means, to me, that both PRODUCERS are confident that their personal data is being managed properly, -and- that the END-USERS are confident that the WHOIS system is returning accurate results.
Not really requesting any actions or changes to the language, but wanted to propose a discussion about these two distinct types of "Consumers." If this subject has already been beaten to death in another forum, please forgive my oversight.
THanks--
J.
-------- Original Message -------- Subject: [Rt4-whois] Suggested questionnaire for "promotes consumer trust" From: Emily Taylor <emily.taylor@etlaw.co.uk> Date: Sat, February 19, 2011 6:46 am To: "Dr.Sarmad Hussain" <sarmad@cantab.net>, Olivier ITEANU <oiteanu@iteanu.com>, lynn@goodsecurityconsulting.com, Peter Nettlefold <Peter.Nettlefold@dbcde.gov.au>;, Bill Smith <bill.smith@paypal-inc.com>; Cc: "rt4-whois@icann.org WHOIS" <rt4-whois@icann.org>
Dear all
Following my previous message, I attach my suggestions on how to convert the content of section 2 of the Subteam's paper into a questionnaire. You'll see that I have put plenty of comments to ask for your views and/or clarification.
I hope this is helpful in assisting us to meet our deadline of Wednesday 24 February for our call for public comment.
Best wishes
Emily
76 Temple Road, Oxford OX4 2EZ UK telephone: 01865 582 811 mobile: 07540 049 322 emily.taylor@etlaw.co.uk www.etlaw.co.uk
_______________________________________________ Rt4-whois mailing list Rt4-whois@icann.org https://mm.icann.org/mailman/listinfo/rt4-whois
76 Temple Road, Oxford OX4 2EZ UK telephone: 01865 582 811 mobile: 07540 049 322 emily.taylor@etlaw.co.uk www.etlaw.co.uk
Hi James, The subgroup on consumer trust has a revised definition in work that we will distribute to the whole group shortly. Your suggested term of end user makes sense to me but the term used in the AOC is consumer. That is why we want to establish a common understanding of consumer and consumer trust. Please stand by for a further update on these definitions. Kind regards, Lynn Sent via BlackBerry by AT&T -----Original Message----- From: "James M. Bladel" <jbladel@godaddy.com> Sender: rt4-whois-bounces@icann.org Date: Sat, 19 Feb 2011 20:44:07 To: Emily Taylor<emily.taylor@etlaw.co.uk> Cc: RT4 WHOIS<rt4-whois@icann.org> Subject: Re: [Rt4-whois] Suggested questionnaire for "promotes consumer trust" _______________________________________________ Rt4-whois mailing list Rt4-whois@icann.org https://mm.icann.org/mailman/listinfo/rt4-whois
Hi Lynn, Messages crossing in the ether. Tx again to you and the CT group for taking our discussions and suggestions under consideration. We appreciate it! Kathy -----Original Message----- From: rt4-whois-bounces@icann.org [mailto:rt4-whois-bounces@icann.org] On Behalf Of lynn@goodsecurityconsulting.com Sent: Sunday, February 20, 2011 9:10 AM To: James M. Bladel; rt4-whois-bounces@icann.org; Emily Taylor Cc: RT4 WHOIS Subject: Re: [Rt4-whois] Suggested questionnaire for "promotes consumertrust" Hi James, The subgroup on consumer trust has a revised definition in work that we will distribute to the whole group shortly. Your suggested term of end user makes sense to me but the term used in the AOC is consumer. That is why we want to establish a common understanding of consumer and consumer trust. Please stand by for a further update on these definitions. Kind regards, Lynn Sent via BlackBerry by AT&T -----Original Message----- From: "James M. Bladel" <jbladel@godaddy.com> Sender: rt4-whois-bounces@icann.org Date: Sat, 19 Feb 2011 20:44:07 To: Emily Taylor<emily.taylor@etlaw.co.uk> Cc: RT4 WHOIS<rt4-whois@icann.org> Subject: Re: [Rt4-whois] Suggested questionnaire for "promotes consumer trust" _______________________________________________ Rt4-whois mailing list Rt4-whois@icann.org https://mm.icann.org/mailman/listinfo/rt4-whois _______________________________________________ Rt4-whois mailing list Rt4-whois@icann.org https://mm.icann.org/mailman/listinfo/rt4-whois
Hi All, Tx for bearing with me on our call on Wednesday. I think we are coming close, but something still seems too broad. So let me try again – with great thanks to the work of the Consumer Trust Subteam: Current Working Definition of Consumer by Consumer Trust Subteam: Individuals/organizations who are providing/maintaining/utilizing WHOIS data for commercial/non-commercial purposes. 1. I don’t think the gTLD organizations/companies (registrars, registries) who maintain the Whois data are consumers – their use is business-to-business and governed by ICANN contract, so I would recommend we take them out of the definition. 2. At that point “providing the data” has a little ambiguity as there will be the registrants who provide the data, and the companies that make it public. 3. I think the differentiation that James has set out below resolves the ambiguities I see. If everyone agrees, would it be possible to set these out as two definitions of consumer out separately? Best and tx, Kathy From: rt4-whois-bounces@icann.org [mailto:rt4-whois-bounces@icann.org] On Behalf Of James M. Bladel Sent: Saturday, February 19, 2011 10:44 PM To: Emily Taylor Cc: RT4 WHOIS Subject: Re: [Rt4-whois] Suggested questionnaire for "promotes consumer trust" Emily et al: Perhaps it's just me, but I'm concerned that we are blurring some definitions (or I am over-thinking them). When I think "Consumer" in the context of WHOIS, two categories come to mind: * The person or organization that has created a record, and submitted their contact details to WHOIS. In other efforts we have termed them PRODUCERS of WHOIS data; and, * The person or organization that is querying the WHOIS system in search of further information about a domain name. To my knowledge, we are calling these folks "Consumers" when they are probably only part of that category. Recommend we call them END-USERS. The term "Consumer Trust" means, to me, that both PRODUCERS are confident that their personal data is being managed properly, -and- that the END-USERS are confident that the WHOIS system is returning accurate results. Not really requesting any actions or changes to the language, but wanted to propose a discussion about these two distinct types of "Consumers." If this subject has already been beaten to death in another forum, please forgive my oversight. THanks-- J. -------- Original Message -------- Subject: [Rt4-whois] Suggested questionnaire for "promotes consumer trust" From: Emily Taylor <emily.taylor@etlaw.co.uk<mailto:emily.taylor@etlaw.co.uk>> Date: Sat, February 19, 2011 6:46 am To: "Dr.Sarmad<http://Dr.Sarmad> Hussain" <sarmad@cantab.net>, Olivier ITEANU <oiteanu@iteanu.com<mailto:oiteanu@iteanu.com>>, lynn@goodsecurityconsulting.com<mailto:lynn@goodsecurityconsulting.com>, Peter Nettlefold <Peter.Nettlefold@dbcde.gov.au><http://Peter.Nettlefold@dbcde.gov.au%3e>;, Bill Smith <bill.smith@paypal-inc.com><http://bill.smith@paypal-inc.com%3e>; Cc: "rt4-whois@icann.org<mailto:rt4-whois@icann.org> WHOIS" <rt4-whois@icann.org<mailto:rt4-whois@icann.org>> Dear all Following my previous message, I attach my suggestions on how to convert the content of section 2 of the Subteam's paper into a questionnaire. You'll see that I have put plenty of comments to ask for your views and/or clarification. I hope this is helpful in assisting us to meet our deadline of Wednesday 24 February for our call for public comment. Best wishes Emily 76 Temple Road, Oxford OX4 2EZ UK telephone: 01865 582 811 mobile: 07540 049 322 emily.taylor@etlaw.co.uk<mailto:emily.taylor@etlaw.co.uk> www.etlaw.co.uk<http://www.etlaw.co.uk> ________________________________ _______________________________________________ Rt4-whois mailing list Rt4-whois@icann.org<mailto:Rt4-whois@icann.org> https://mm.icann.org/mailman/listinfo/rt4-whois
When we move to defining the term "consumer trust", will we be limited to the defined term "Consumer"? If so, I feel we are missing the forest for the trees. There are considerably more "consumers" on the Internet than just those that provide/maintain/utilize WHOIS data and it is the larger group whose trust we should be most concerned about. On Feb 20, 2011, at 6:15 AM, Kathy Kleiman wrote: Hi All, Tx for bearing with me on our call on Wednesday. I think we are coming close, but something still seems too broad. So let me try again – with great thanks to the work of the Consumer Trust Subteam: Current Working Definition of Consumer by Consumer Trust Subteam: Individuals/organizations who are providing/maintaining/utilizing WHOIS data for commercial/non-commercial purposes. 1. I don’t think the gTLD organizations/companies (registrars, registries) who maintain the Whois data are consumers – their use is business-to-business and governed by ICANN contract, so I would recommend we take them out of the definition. 2. At that point “providing the data” has a little ambiguity as there will be the registrants who provide the data, and the companies that make it public. 3. I think the differentiation that James has set out below resolves the ambiguities I see. If everyone agrees, would it be possible to set these out as two definitions of consumer out separately? Best and tx, Kathy From: rt4-whois-bounces@icann.org<mailto:rt4-whois-bounces@icann.org> [mailto:rt4-whois-bounces@icann.org] On Behalf Of James M. Bladel Sent: Saturday, February 19, 2011 10:44 PM To: Emily Taylor Cc: RT4 WHOIS Subject: Re: [Rt4-whois] Suggested questionnaire for "promotes consumer trust" Emily et al: Perhaps it's just me, but I'm concerned that we are blurring some definitions (or I am over-thinking them). When I think "Consumer" in the context of WHOIS, two categories come to mind: * The person or organization that has created a record, and submitted their contact details to WHOIS. In other efforts we have termed them PRODUCERS of WHOIS data; and, * The person or organization that is querying the WHOIS system in search of further information about a domain name. To my knowledge, we are calling these folks "Consumers" when they are probably only part of that category. Recommend we call them END-USERS. The term "Consumer Trust" means, to me, that both PRODUCERS are confident that their personal data is being managed properly, -and- that the END-USERS are confident that the WHOIS system is returning accurate results. Not really requesting any actions or changes to the language, but wanted to propose a discussion about these two distinct types of "Consumers." If this subject has already been beaten to death in another forum, please forgive my oversight. THanks-- J. -------- Original Message -------- Subject: [Rt4-whois] Suggested questionnaire for "promotes consumer trust" From: Emily Taylor <emily.taylor@etlaw.co.uk<mailto:emily.taylor@etlaw.co.uk>> Date: Sat, February 19, 2011 6:46 am To: "Dr.Sarmad<http://Dr.Sarmad> Hussain" <sarmad@cantab.net<mailto:sarmad@cantab.net>>, Olivier ITEANU <oiteanu@iteanu.com<mailto:oiteanu@iteanu.com>>, lynn@goodsecurityconsulting.com<mailto:lynn@goodsecurityconsulting.com>, Peter Nettlefold <Peter.Nettlefold@dbcde.gov.au><http://Peter.Nettlefold@dbcde.gov.au%3e>;, Bill Smith <bill.smith@paypal-inc.com><http://bill.smith@paypal-inc.com%3e>; Cc: "rt4-whois@icann.org<mailto:rt4-whois@icann.org> WHOIS" <rt4-whois@icann.org<mailto:rt4-whois@icann.org>> Dear all Following my previous message, I attach my suggestions on how to convert the content of section 2 of the Subteam's paper into a questionnaire. You'll see that I have put plenty of comments to ask for your views and/or clarification. I hope this is helpful in assisting us to meet our deadline of Wednesday 24 February for our call for public comment. Best wishes Emily 76 Temple Road, Oxford OX4 2EZ UK telephone: 01865 582 811 mobile: 07540 049 322 emily.taylor@etlaw.co.uk<mailto:emily.taylor@etlaw.co.uk> www.etlaw.co.uk<http://www.etlaw.co.uk> ________________________________ _______________________________________________ Rt4-whois mailing list Rt4-whois@icann.org<mailto:Rt4-whois@icann.org> https://mm.icann.org/mailman/listinfo/rt4-whois <ATT00001..txt>
participants (5)
-
Emily Taylor -
James M. Bladel -
Kathy Kleiman -
lynn＠goodsecurityconsulting.com -
Smith, Bill