Hi Leon Many thanks for getting this all together. Attached are suggested edits to the SO/AC accountability document. Mainly they polish the English and remove a bit of wordiness here and there, with the aim of making an easier read. I've also reformulated and reordered the recommendations. Recommendation 2(a) is added as something which I heard the group agree, but which was not yet incorporated into the text. The aim is to clarify rather than to change the substance of what the group has said, including a clarification of the WS1/WS2 distinction, but others should speak up if I got anything wrong. Hope this helps - sorry if it doesn't! Jan ________________________________ Från: wp3-bounces@icann.org <wp3-bounces@icann.org> för Giovanni Seppia <Giovanni.Seppia@eurid.eu> Skickat: den 24 juli 2015 08:24 Till: León Felipe Sánchez Ambía Kopia: wp3@icann.org; ACCT-Staff Ämne: Re: [Wp3] Final versions for approval Dear Leon, Thanks for the final version of the documents. Regarding the ICANN staff accountability, as this is not a new matter, I would suggest to strengthen the following recommendation “Include a work plan as part of WS2 that considers the creation of a Code of Conduct, transparency criteria, training, and key performance indicators to be followed by Staff in relation to their interactions with all stakeholders, establishment of regular independent (internal + community) surveys/audits to track progress and identify areas that need improvement, establish appropriate processes to escalate issues that enable both community and staff members to raise issues.” as follows “Include a work plan as part of WS2 that considers the creation of a Code of Conduct, transparency criteria, training, and key performance indicators to be followed by Staff in relation to their interactions with all stakeholders as the community has been requesting for several years when commenting on the ICANN Operational Plans, establishment of regular independent (internal + community) surveys/audits to track progress and identify areas that need improvement, establish appropriate processes to escalate issues that enable both community and staff members to raise issues.” I would also recommend to make this sentence “establish appropriate processes to escalate issues that enable both community and staff members to raise issues” clearer and more specific. Best, Giovanni On 24 Jul 2015, at 06:51, León Felipe Sánchez Ambía <leonfelipe@sanchez.mx<mailto:leonfelipe@sanchez.mx>> wrote: Dear all, With apologies for the delay, attached you will find what I believe are the final versions of the three documents we’ve discussed. Please let me know if I missed anything or if I misrepresented our discussion. 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