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Friendly Reminder: CSC Meeting 15, 16 October, 19:30-21:30 UTC
by Maria Otanes Oct. 13, 2017

Oct. 13, 2017

Dear CSC, CSC Review Team, and invited guests, Friendly reminder the next CSC meeting is scheduled for Monday, 16 October beginning at 19:30 UTC. Please note the earlier start time. Agenda and related docs can be found here: https://community.icann.org/x/eo5EB Call details below. Link to Adobe Connect: https://participate.icann.org/csc/ US/Canada: 1 800 550 6865 Dial in numbers: http://www.adigo.com/icann/ Conference ID: 6294 Have a great weekend, Ria _______________________________________________________________________________________________ Ria Otanes | Secretariat Operations Coordinator Email maria.otanes(a)icann.org | Cell +1 202 679 5185 Internet Corporation for Assigned Names and Numbers Washington, DC Office | EDT / UTC-4

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Re: [CSC-Review] Questions for the CSC
by Maria Otanes Oct. 13, 2017

Oct. 13, 2017

Hello all, Per Donna’s request below, could you please let me know if you have any input on the questions you’d like to pose to the CSC? Thanks, Ria From: <csc-review-bounces(a)icann.org> on behalf of "Austin, Donna via CSC-Review" <csc-review(a)icann.org> Reply-To: "Austin, Donna" <Donna.Austin(a)team.neustar> Date: Thursday, October 12, 2017 at 12:04 PM To: Martin Boyle <martin.boyle.hertford(a)ntlworld.com>, "csc-review(a)icann.org" <csc-review(a)icann.org> Subject: [CSC-Review] Questions for the CSC All Could you please review the questions below and see if you agree that they are relevant for our discussion with the CSC next week. It might be helpful if we could provide the CSC with the questions in advance, so if you could respond by midday tomorrow PDT, that would be great. Thanks Donna From: Maria Otanes [mailto:maria.otanes@icann.org] Sent: Thursday, October 12, 2017 7:03 AM To: Austin, Donna <Donna.Austin(a)team.neustar>; Martin Boyle <martin.boyle.hertford(a)ntlworld.com>; Elise Gerich <elise.gerich(a)iana.org>; Naela Sarras <naela.sarras(a)iana.org> Cc: csc-review(a)icann.org Subject: Re: [Ext] RE: [EXTERNAL] Re: [CSC-Review] CSC Review Team Call w/Elise Gerich: Notes & Recording Hi Donna, all, No problem. Here are the questions that were posed to Elise on yesterday’s call: Interaction between members and liaisons – how well does it work? Is there a need to differentiate responsibilities of PTI liaison and reflect in charter? In relation to voting and non-voting – What goes to a vote and what doesn’t? Are the views of the liaisons being taken into account before a vote happens? The CSC meetings are held once a month, and regular updates 3 times a year. Does once a month still work? Should scope CSC expand? Please let me know if I’ve missed anything. Best, Ria From: "Austin, Donna" <Donna.Austin(a)team.neustar> Date: Wednesday, October 11, 2017 at 6:27 PM To: Martin Boyle <martin.boyle.hertford(a)ntlworld.com>, Maria Otanes <maria.otanes(a)icann.org>, Elise Gerich <elise.gerich(a)iana.org>, Naela Sarras <naela.sarras(a)iana.org> Subject: [Ext] RE: [EXTERNAL] Re: [CSC-Review] CSC Review Team Call w/Elise Gerich: Notes & Recording Thanks Martin, I think it was a really useful call with Elise and I’m pleased we had the opportunity to speak with her before she leaves ICANN. Bart and Maria, would it be possible for you to pull out the questions that we posed to Elise today. I think they would form a good basis for questions to ask the CSC when we speak to them next week. Donna From: csc-review-bounces(a)icann.org [mailto:csc-review-bounces@icann.org] On Behalf Of Martin Boyle via CSC-Review Sent: Wednesday, October 11, 2017 12:13 PM To: 'Maria Otanes' <maria.otanes(a)icann.org>; csc-review(a)icann.org; 'Elise Gerich' <elise.gerich(a)iana.org>; 'Naela Sarras' <naela.sarras(a)iana.org> Subject: [EXTERNAL] Re: [CSC-Review] CSC Review Team Call w/Elise Gerich: Notes & Recording Dear colleagues, Elise, My apologies for missing this afternoon’s call – I completely missed Ria’s mail(s) giving the times. However, it did seem to be a very useful meeting and I am grateful to Elise for her clear answers to our questions (and thanks to Donna for her good work chairing the session and asking the questions). I have listened to the call recording and I think it will help us all as we begin to move forward in our work. Again, I’m sorry to have missed this call. Martin From: csc-review-bounces(a)icann.org [mailto:csc-review-bounces@icann.org] On Behalf Of Maria Otanes Sent: 11 October 2017 18:45 To: csc-review(a)icann.org; Elise Gerich <elise.gerich(a)iana.org>; Naela Sarras <naela.sarras(a)iana.org> Subject: [CSC-Review] CSC Review Team Call w/Elise Gerich: Notes & Recording Dear CSC Review Team, Please find notes from today’s call attached. Recording: https://participate.icann.org/p5zinvh0ou2/ Please find the link to the CSC Internal Procedures here: https://www.icann.org/en/system/files/files/guideline-csc-practices-24mar17… All the best, Ria _______________________________________________________________________________________________ Ria Otanes | Secretariat Operations Coordinator Email maria.otanes(a)icann.org | Cell +1 202 679 5185 Internet Corporation for Assigned Names and Numbers Washington, DC Office | EDT / UTC-4

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CSC Review Team Blog on ICANN.org
by Maria Otanes Oct. 13, 2017

Oct. 13, 2017

Dear CSC Review Team, The blog is now up on icann.org and can be found in the link below. https://www.icann.org/news/blog/customer-standing-committee-charter-review Best, Ria _______________________________________________________________________________________________ Ria Otanes | Secretariat Operations Coordinator Email maria.otanes(a)icann.org | Cell +1 202 679 5185 Internet Corporation for Assigned Names and Numbers Washington, DC Office | EDT / UTC-4

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Re: [CSC-Review] [Ext] RE: [EXTERNAL] Re: CSC Review Team Call w/Elise Gerich: Notes & Recording
by Maria Otanes Oct. 12, 2017

Oct. 12, 2017

Hi Donna, all, No problem. Here are the questions that were posed to Elise on yesterday’s call: Interaction between members and liaisons – how well does it work? Is there a need to differentiate responsibilities of PTI liaison and reflect in charter? In relation to voting and non-voting – What goes to a vote and what doesn’t? Are the views of the liaisons being taken into account before a vote happens? The CSC meetings are held once a month, and regular updates 3 times a year. Does once a month still work? Should scope CSC expand? Please let me know if I’ve missed anything. Best, Ria From: "Austin, Donna" <Donna.Austin(a)team.neustar> Date: Wednesday, October 11, 2017 at 6:27 PM To: Martin Boyle <martin.boyle.hertford(a)ntlworld.com>, Maria Otanes <maria.otanes(a)icann.org>, Elise Gerich <elise.gerich(a)iana.org>, Naela Sarras <naela.sarras(a)iana.org> Subject: [Ext] RE: [EXTERNAL] Re: [CSC-Review] CSC Review Team Call w/Elise Gerich: Notes & Recording Thanks Martin, I think it was a really useful call with Elise and I’m pleased we had the opportunity to speak with her before she leaves ICANN. Bart and Maria, would it be possible for you to pull out the questions that we posed to Elise today. I think they would form a good basis for questions to ask the CSC when we speak to them next week. Donna From: csc-review-bounces(a)icann.org [mailto:csc-review-bounces@icann.org] On Behalf Of Martin Boyle via CSC-Review Sent: Wednesday, October 11, 2017 12:13 PM To: 'Maria Otanes' <maria.otanes(a)icann.org>; csc-review(a)icann.org; 'Elise Gerich' <elise.gerich(a)iana.org>; 'Naela Sarras' <naela.sarras(a)iana.org> Subject: [EXTERNAL] Re: [CSC-Review] CSC Review Team Call w/Elise Gerich: Notes & Recording Dear colleagues, Elise, My apologies for missing this afternoon’s call – I completely missed Ria’s mail(s) giving the times. However, it did seem to be a very useful meeting and I am grateful to Elise for her clear answers to our questions (and thanks to Donna for her good work chairing the session and asking the questions). I have listened to the call recording and I think it will help us all as we begin to move forward in our work. Again, I’m sorry to have missed this call. Martin From: csc-review-bounces(a)icann.org [mailto:csc-review-bounces@icann.org] On Behalf Of Maria Otanes Sent: 11 October 2017 18:45 To: csc-review(a)icann.org; Elise Gerich <elise.gerich(a)iana.org>; Naela Sarras <naela.sarras(a)iana.org> Subject: [CSC-Review] CSC Review Team Call w/Elise Gerich: Notes & Recording Dear CSC Review Team, Please find notes from today’s call attached. Recording: https://participate.icann.org/p5zinvh0ou2/ Please find the link to the CSC Internal Procedures here: https://www.icann.org/en/system/files/files/guideline-csc-practices-24mar17… All the best, Ria _______________________________________________________________________________________________ Ria Otanes | Secretariat Operations Coordinator Email maria.otanes(a)icann.org | Cell +1 202 679 5185 Internet Corporation for Assigned Names and Numbers Washington, DC Office | EDT / UTC-4

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CSC Review Team Call w/Elise Gerich: Notes & Recording
by Maria Otanes Oct. 11, 2017

Oct. 11, 2017

Dear CSC Review Team, Please find notes from today’s call attached. Recording: https://participate.icann.org/p5zinvh0ou2/ Please find the link to the CSC Internal Procedures here: https://www.icann.org/en/system/files/files/guideline-csc-practices-24mar17… All the best, Ria _______________________________________________________________________________________________ Ria Otanes | Secretariat Operations Coordinator Email maria.otanes(a)icann.org | Cell +1 202 679 5185 Internet Corporation for Assigned Names and Numbers Washington, DC Office | EDT / UTC-4

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Call tomorrow: CSC Review Team Call w/Elise Gerich @ 16:00-17:00 UTC
by Maria Otanes Oct. 10, 2017

Oct. 10, 2017

Dear all, Friendly reminder, the next call is scheduled for tomorrow, 11 October at 16:00-17:00 UTC. Call details below: Link to Adobe Connect: https://participate.icann.org/csc/ US/Canada: 1 800 550 6865 Dial in numbers: http://www.adigo.com/icann/ Conference ID: 6294 Talk to you tomorrow, Ria _______________________________________________________________________________________________ Ria Otanes | Secretariat Operations Coordinator Email maria.otanes(a)icann.org | Cell +1 202 679 5185 Internet Corporation for Assigned Names and Numbers Washington, DC Office | EDT / UTC-4

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Agenda: CSC Meeting 15, 16 October, 19:30-21:30 UTC
by Maria Otanes Oct. 9, 2017

Oct. 9, 2017

Dear CSC, Please find the agenda for the October CSC meeting below and attached. The next call will be held next Monday, 16 October, at 19:30-21:30 UTC. Please note, the call is scheduled 30 minutes earlier than our usual start time as we will be meeting with the CSC Review Team the beginning of the call. Related docs attached: Item 5a SLA Amendment Procedure Item 7b Year in Review Slide Deck The attached documents can also be found on the Wiki agenda page: https://community.icann.org/x/eo5EB Please let me know if you have any questions. All the best, Ria --- Customer Standing Committee (CSC) Meeting 15 16 October 2017 @ 19:30 – 21:30 UTC Agenda Welcome and Introduction Discussion with the CSC Charter Review Team a. How effective is the CSC in handling its business (as seen as by us as independent observers) – and if there are any issues, are they associated with the charter? b. A discussion on the CSC proposals (and their wider implications) for charter changes. Regular Meeting 20.00 UTC 1. Welcome and Introduction 2. Action items (only report on open items) Action 14 2017 01Staff update CSC reportCompleted Action 14 2017 02Kal/Jay: include in proposal rolling forward reporting method with respect to third metricOngoing Action 14 2017 03PTI: By next meeting (15) provide timeline for implementation of technical test suiteCompleted; to be discussed agenda item 4 Action 14 2017 04Secretariat: invite Samantha Eisner (ICANN legal) to next meeting to discuss next steps re required change of IANA naming Function Contract to allow different modes of change SLE’sCompleted Action 14 2017 05Secretariat: Compile overall document to be presented to CSC review team by Wednesday 20 SeptemberCompleted Action 14 2017 06Secretariat: Arrange invite CSC review team to next meeting (15), possible schedule for 2 hoursCompleted Action 14 2017 07Secretariat check whether Board wants to meet with CSC, taking into account 1 year anniversaryCompleted; need further followup 3. PTI Performance September 2017 a. PTI report to CSC b. CSC report 4. Timeline for Implementation of Technical Test Suite 5. SLA change process (Invited guest Samantha Eisner, ICANN org legal) a. SLA change procedures IANA Naming Function Contract b. Proposed Changes to specific SLA’s: next steps 6. Update from Remedial Action Procedures Working Group a. Current status b. Next steps 7. ICANN60 Abu Dhabi a. Confirmation of meetings b. Draft presentation deck c. Topics for the agenda of the F2F Meeting Presentation One year CSC Concluded Discussion Remedial action procedures SLA Change procedures, next steps Present Proposed changes SLA to community present Other? 8. AOB 9. Adjourn

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CSC Review Team Call w/Elise Gerich
by Maria Otanes Oct. 9, 2017

Oct. 9, 2017

Link to Adobe Connect: https://participate.icann.org/csc/ US/Canada: 1 800 550 6865 Dial in numbers: http://www.adigo.com/icann/ Conference ID: 6294

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Reschedule Call w/Elise Gerich
by Maria Otanes Oct. 9, 2017

Oct. 9, 2017

Dear all, Elise sends her sincerest apologies for not attending today’s call. Here is her availability next week. Tuesday, October 10 16:00-17:00 UTC 18:30-19:30 UTC 20:00-24:00 UTC Wednesday, October 11 16:00-17:00 UTC 20:00-22:30 UTC Please let me know if any of these blocks work for you. Best, Ria

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Re: [CSC-Review] CSC Review Team Call w/Elise Gerich
by Elise Gerich Oct. 6, 2017

Oct. 6, 2017

My sincere apology to those of you who were on the call Friday, Oct 6th. I am embarrassed to have missed the call and to have inconvenienced you all. I am very sorry. Regards, --Elise From: maria.otanes(a)icann.org When: 7:00 AM - 8:00 AM October 6, 2017 Subject: CSC Review Team Call w/Elise Gerich Location: Adobe Connect: https://participate.icann.org/csc/ Link to Adobe Connect: https://participate.icann.org/csc/ US/Canada: 1 800 550 6865 Dial in numbers: http://www.adigo.com/icann/ Conference ID: 6294 There will be two-way audio through Adobe and if you require a dial out, please let me know as soon as possible.

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