February 2018 - CSC-Review - lists.icann.org

Next call: Thursday, 01 March @ 16:00 UTC
by Maria Otanes March 4, 2018

March 4, 2018

Dear CSC Charter Review Team, The next call is scheduled for Thursday, 01 March @ 16:00 UTC. A calendar invite was sent earlier today. Please find the latest draft attached. All the best, Ria _______________________________________________________________________________________________ Ria Otanes | Secretariat Operations Coordinator Email maria.otanes(a)icann.org | Cell +1 202 679 5185 Internet Corporation for Assigned Names and Numbers Washington, DC Office | EDT / UTC-5

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Schedule conflict
by Austin, Donna Feb. 28, 2018

Feb. 28, 2018

Hi All I'm just working my way through the ICANN schedule and I notice that the CSC has a public meeting scheduled for 1700 to 1830 on Sunday. Unfortunately, Keith and I have a CPH Excom meeting at the same time. I know it's late in the day, but is there any possibility that we could move the CSC meeting to later in the week. Keith and I will be involved in GNSO Council meetings most of Sunday. Donna Donna Austin Neustar, Inc. / Senior Policy Manager, Registry Solutions Mobile: +1 310 890 9655 donna.austin(a)team.neustar<mailto:donna.austin@team.neustar> / Website: home.neustar<http://www.home.neustar/> Follow Neustar: LinkedIn<http://www.linkedin.com/company/5349> / Twitter<http://www.twitter.com/neustar> Reduce your environmental footprint. Print only if necessary. ________________________________ The information contained in this email message is intended only for the use of the recipient(s) named above and may contain confidential and/or privileged information. If you are not the intended recipient you have received this email message in error and any review, dissemination, distribution, or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately and delete the original message.

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CSC Charter Review Team Call
by Maria Otanes Feb. 27, 2018

Feb. 27, 2018

Link to Adobe Connect: https://participate.icann.org/csc/ US/Canada: 1 800 550 6865 Dial in numbers: http://www.adigo.com/icann/ Conference ID: 6294

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Re: [CSC-Review] (Updated draft) Proposed RAP reviewed by ICANN
by Maria Otanes Feb. 26, 2018

Feb. 26, 2018

Hello, Just a friendly reminder, could you please complete the Doodle poll below? It’s for a CSC Review Team call this week. Thank you! https://doodle.com/poll/yp9wgxshdbkkgui3 All the best, Ria From: Maria Otanes <maria.otanes(a)icann.org> Date: Friday, February 16, 2018 at 11:03 AM To: Bart Boswinkel <bart.boswinkel(a)icann.org>, Martin Boyle <martin.boyle.hertford(a)ntlworld.com>, 'Elaine Pruis' <elainepruis(a)gmail.com>, "'Austin, Donna'" <donna.austin(a)team.neustar>, "'Drazek, Keith'" <kdrazek(a)verisign.com>, Abdalla Omari <abdallaomari2001(a)gmail.com> Subject: Re: [CSC-Review] (Updated draft) Proposed RAP reviewed by ICANN Hello all, Please find the Doodle poll for the week of February 27th below. https://doodle.com/poll/yp9wgxshdbkkgui3 Thanks, Ria From: Bart Boswinkel <bart.boswinkel(a)icann.org> Date: Friday, February 16, 2018 at 10:48 AM To: Martin Boyle <martin.boyle.hertford(a)ntlworld.com>, 'Elaine Pruis' <elainepruis(a)gmail.com>, "'Austin, Donna'" <donna.austin(a)team.neustar>, "'Drazek, Keith'" <kdrazek(a)verisign.com>, Abdalla Omari <abdallaomari2001(a)gmail.com> Cc: Maria Otanes <maria.otanes(a)icann.org> Subject: Re: [CSC-Review] (Updated draft) Proposed RAP reviewed by ICANN Martin, all, As you will have noticed from yesterday’s call with the CSC, your comments on the draft RAP were discussed by the CSC sub-group and ICANN/PTI. The intention is to address them. Next week the CSC sub-groups hopes to finalize the RAP. Moving forward, I suggest we schedule one more call to take stock of where the RT is in the process and whether you feel comfortable to post the initial report. Maria will send out a Doodle poll for 27 February, Kind regards, Bart From: CSC-Review <csc-review-bounces(a)icann.org> on behalf of Martin Boyle via CSC-Review <CSC-review(a)icann.org> Reply-To: Martin Boyle <martin.boyle.hertford(a)ntlworld.com> Date: Friday 9 February 2018 at 14:43 To: 'Elaine Pruis' <elainepruis(a)gmail.com>, "'Austin, Donna'" <donna.austin(a)team.neustar>, "'Drazek, Keith'" <kdrazek(a)verisign.com>, 'Abdalla' <ceo(a)kenic.or.ke>, "CSC-review(a)icann.org" <CSC-review(a)icann.org> Subject: Re: [CSC-Review] (Updated draft) Proposed RAP reviewed by ICANN Hi Bart, hi all. I’m sort, but I’ve not had a chance to look through the draft report yet. (Yes, I know, we were asked to do this today.) However, I have had a chance to look at the draft CSC Remedial Action Procedures and I do have some concerns. Paragraph 1, first sentence: The starting point is not correct: it is all about “[reviewing] individual complaints with a view to identifying any patterns of poor performance by the IANA Functions Operator in responding to complaints of a similar nature.” Only if there is systemic failure would this lead to initiating the RAP (paragraph 6 of the scope of responsibilities). The primary element of the scope is to address [currently] “poor performance” (paragraphs 3 & 4 of the scope in the current charter), but this does not feature in the current draft. Paragraph 1, sentences 3 & 4 (The IANA Naming Function Contract … PTI Performance Issue.) and section I.a): I think that this misses the intention of the CSC and its engagement in resolving performance issues. While I certainly accept that, when initiated, the PTI and ICANN Boards will want to be kept informed (and agree that this is appropriate), the intention is to ensure that operational issues are addressed and resolved at the appropriate level. First step is for the CSC to discuss the issue with the IANA team to identify the nature of the problem and its cause. This is about looking for issue resolution. So, the first step is for the CSC to raise the issue with the PTI Liaison on the committee. My concern is that the new draft is missing out on this important first step: the CSC identifies that there appears to be a problem and asks the liaison to explain the issues and what they intend to do about it. (This is the “notification” step in the illustrative RAP in the charter.) Incidentally, I think that it is the PTI Board (because it is the role of PTI) that is responsible for overseeing the first stages of the response process. There is no reason why the charter would prevent them from alerting the ICANN Board, but I do not think that this is something that should be dictated in the charter or the RAP. It is an internal matter for ICANN & PTI and ICANN is represented on the PTI Board, so I would expect the ICANN Board to be updated as appropriate. I do see a serious issue in muddling up responsibilities between the two Boards. It seems to me to be important for the CSC to know who is responsible at any stage in the process and for action to be taken at the appropriate level. Clause I.a): I think that the first step is that the CSC has noted a continuing failure in PTI to meet the SLA and asked the liaison to [investigate and] explain what has happened and what they are doing about it (an action plan). It is not deciding to review a complaint except in a very specific case. Clause II.a): The next step is then to allow an agreed time for the PTI team to implement their action plan. I do not think that it is appropriate for the Charter to require the CSC to copy to “the President of ICANN’s GDD”: that is an internal ICANN-PTI issue. Incidentally, I also find the definition of the Remedial Action Request Report rather overdone. CSC has identified an issue. It should not be required to provide a rationale for initiating the next stage of the RAP other than to identify the SLA failure (or the systemic failure) and point to a failure to remedy the performance issue, pointing to the action plan identified by the operational under I.a). While the remainder of the document seems to be close to what was originally specified, it does seem to be over-specified. III.a) is a case in point: it does not allow for the CSC to escalate because the CSC has rejected the Corrective Action Plan, for example: if the CAP has long delays in the response process due to allocation of resources, surely it is appropriate for the CSC to escalate to the level that can address the resources issue? I’m sure it is not intended, but the escalation steps seem to start the process again, imposing a serious work load on the CSC. Of course, there should be a chance for CSC to question what is being done about the issues. But there should be some clear communication within the different levels of the escalation process so that it does not need to keep on going over the background. That said, I would expect all issues to be addressed by the operator (PTI), with the main reason for escalation to ICANN being that resources necessary for PTI to carry out its job are not being made available. As it stands (and as I read the document), I would worry about this draft being used as the basis for the charter review. Thanks Martin From: Elaine Pruis [mailto:elainepruis@gmail.com] Sent: 06 February 2018 16:40 To: Martin Boyle <martin.boyle.hertford(a)ntlworld.com>; Austin, Donna <donna.austin(a)team.neustar>; Drazek, Keith <kdrazek(a)verisign.com>; Abdalla <ceo(a)kenic.or.ke> Subject: Fwd: (Updated draft) Proposed RAP reviewed by ICANN Hi, Please find attached the draft CSC Remedial Action Procedures. This is after several iterations within the group and with ICANN Org. We hope to meet to finalize before the Feb 15 CSC monthly meeting. Elaine ---------- Forwarded message ---------- From: Marilia Hirano <marilia.hirano(a)iana.org> Date: Fri, Feb 2, 2018 at 3:10 PM Subject: (Updated draft) Proposed RAP reviewed by ICANN To: Elaine Pruis <elainepruis(a)gmail.com>, Allan MacGillivray <allan.macgillivray(a)cira.ca>, "Gannon, James-1" <james-1.gannon(a)novartis.com>, Byron Holland <byron.holland(a)cira.ca> Cc: Amy Creamer <amy.creamer(a)icann.org>, Naela Sarras <naela.sarras(a)iana.org>, Trang Nguyen <trang.nguyen(a)icann.org>, Samantha Eisner <Samantha.Eisner(a)icann.org>, Bart Boswinkel <bart.boswinkel(a)icann.org>, Maria Otanes <maria.otanes(a)icann.org> Hello RAP WG, I have attached the newest draft RAP containing the updates that we agreed on during our last call on January 23rd. We have taken all of your input into consideration, re-worded some statements, and added the formal escalation points to the PTI Board and the ICANN Board. I hope this draft meets the needs of the CSC and can be presented to the broader group in the next meeting, but we are open to more iterations if need be. Thank you and have a great weekend! Marilia

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CSC Meeting 17: Recordings, Notes, & Chat
by Maria Otanes Feb. 16, 2018

Feb. 16, 2018

Dear CSC and CSC Review Team, Please find the meeting recordings and action items below. The action items/notes and a copy of the chat are attached. All docs related to Meeting 18 can be found on the Wiki: https://community.icann.org/x/TxC8B Adobe Connect Recording: https://participate.icann.org/p1ck9ppn7v2/ Audio Recording: http://audio.icann.org/stewardship-transition/csc-iana-15feb18-en.mp3 Action Items Action 18 2018 01: Secretariat to propose light weight procedure by 23 February. To be discussed by CSC at f-2-f meeting. Chair Election at f-2-f meeting. Action 18 2018 02: Secretariat provide overview of sessions and ask Liaisons whether meeting appreciated Have a wonderful weekend, Ria _______________________________________________________________________________________________ Ria Otanes | Secretariat Operations Coordinator Email maria.otanes(a)icann.org | Cell +1 202 679 5185 Internet Corporation for Assigned Names and Numbers Washington, DC Office | EDT / UTC-5

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Re: [CSC-Review] CSC February Meeting 18, 15 February, 20:00-22:00 UTC
by Maria Otanes Feb. 14, 2018

Feb. 14, 2018

Dear CSC and CSC Charter Review Team, Friendly reminder, the next CSC call is scheduled for tomorrow at 20:00-22:00 UTC. The CSC Charter Review Team will be on the call to give an update as the last agenda item. Please find related documents attached. The agenda can be found on the Wiki: https://community.icann.org/x/TxC8B All the best, Ria From: CSC-Review <csc-review-bounces(a)icann.org> on behalf of Maria Otanes <maria.otanes(a)icann.org> Date: Tuesday, February 6, 2018 at 3:52 PM To: "icann-csc(a)icann.org" <ICANN-CSC(a)icann.org>, "CSC-review(a)icann.org" <CSC-review(a)icann.org> Subject: [CSC-Review] CSC February Meeting 18, 15 February, 20:00-22:00 UTC Dear all, Please find the agenda for next week’s CSC meeting attached and in the Wiki link below. Wiki: https://community.icann.org/x/TxC8B Please note, the CSC Review Team will be joining the call and will give an update towards the end of the meeting. We’ve extended the meeting to 20:00-22:00 UTC. If you have any questions, please let me know. Thanks. All the best, Ria _______________________________________________________________________________________________ Ria Otanes | Secretariat Operations Coordinator Email maria.otanes(a)icann.org | Cell +1 202 679 5185 Internet Corporation for Assigned Names and Numbers Washington, DC Office | EDT / UTC-5

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CSC RT updated docs
by Maria Otanes Feb. 12, 2018

Feb. 12, 2018

Hello CSC Review team, As discussed, please find updated docs attached. AC recording: https://participate.icann.org/p9lyoz1xy2j/ Best, Ria

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Re: [CSC-Review] (Updated draft) Proposed RAP reviewed by ICANN
by Martin Boyle Feb. 9, 2018

Feb. 9, 2018

Hi Bart, hi all. I’m sort, but I’ve not had a chance to look through the draft report yet. (Yes, I know, we were asked to do this today.) However, I have had a chance to look at the draft CSC Remedial Action Procedures and I do have some concerns. 1. Paragraph 1, first sentence: The starting point is not correct: it is all about “[reviewing] individual complaints with a view to identifying any patterns of poor performance by the IANA Functions Operator in responding to complaints of a similar nature.” Only if there is systemic failure would this lead to initiating the RAP (paragraph 6 of the scope of responsibilities). The primary element of the scope is to address [currently] “poor performance” (paragraphs 3 & 4 of the scope in the current charter), but this does not feature in the current draft. 2. Paragraph 1, sentences 3 & 4 (The IANA Naming Function Contract … PTI Performance Issue.) and section I.a): I think that this misses the intention of the CSC and its engagement in resolving performance issues. While I certainly accept that, when initiated, the PTI and ICANN Boards will want to be kept informed (and agree that this is appropriate), the intention is to ensure that operational issues are addressed and resolved at the appropriate level. First step is for the CSC to discuss the issue with the IANA team to identify the nature of the problem and its cause. This is about looking for issue resolution. So, the first step is for the CSC to raise the issue with the PTI Liaison on the committee. My concern is that the new draft is missing out on this important first step: the CSC identifies that there appears to be a problem and asks the liaison to explain the issues and what they intend to do about it. (This is the “notification” step in the illustrative RAP in the charter.) Incidentally, I think that it is the PTI Board (because it is the role of PTI) that is responsible for overseeing the first stages of the response process. There is no reason why the charter would prevent them from alerting the ICANN Board, but I do not think that this is something that should be dictated in the charter or the RAP. It is an internal matter for ICANN & PTI and ICANN is represented on the PTI Board, so I would expect the ICANN Board to be updated as appropriate. I do see a serious issue in muddling up responsibilities between the two Boards. It seems to me to be important for the CSC to know who is responsible at any stage in the process and for action to be taken at the appropriate level. 3. Clause I.a): I think that the first step is that the CSC has noted a continuing failure in PTI to meet the SLA and asked the liaison to [investigate and] explain what has happened and what they are doing about it (an action plan). It is not deciding to review a complaint except in a very specific case. 4. Clause II.a): The next step is then to allow an agreed time for the PTI team to implement their action plan. I do not think that it is appropriate for the Charter to require the CSC to copy to “the President of ICANN’s GDD”: that is an internal ICANN-PTI issue. Incidentally, I also find the definition of the Remedial Action Request Report rather overdone. CSC has identified an issue. It should not be required to provide a rationale for initiating the next stage of the RAP other than to identify the SLA failure (or the systemic failure) and point to a failure to remedy the performance issue, pointing to the action plan identified by the operational under I.a). 5. While the remainder of the document seems to be close to what was originally specified, it does seem to be over-specified. III.a) is a case in point: it does not allow for the CSC to escalate because the CSC has rejected the Corrective Action Plan, for example: if the CAP has long delays in the response process due to allocation of resources, surely it is appropriate for the CSC to escalate to the level that can address the resources issue? 6. I’m sure it is not intended, but the escalation steps seem to start the process again, imposing a serious work load on the CSC. Of course, there should be a chance for CSC to question what is being done about the issues. But there should be some clear communication within the different levels of the escalation process so that it does not need to keep on going over the background. That said, I would expect all issues to be addressed by the operator (PTI), with the main reason for escalation to ICANN being that resources necessary for PTI to carry out its job are not being made available. As it stands (and as I read the document), I would worry about this draft being used as the basis for the charter review. Thanks Martin From: Elaine Pruis [mailto:elainepruis@gmail.com] Sent: 06 February 2018 16:40 To: Martin Boyle <martin.boyle.hertford(a)ntlworld.com>; Austin, Donna <donna.austin(a)team.neustar>; Drazek, Keith <kdrazek(a)verisign.com>; Abdalla <ceo(a)kenic.or.ke> Subject: Fwd: (Updated draft) Proposed RAP reviewed by ICANN Hi, Please find attached the draft CSC Remedial Action Procedures. This is after several iterations within the group and with ICANN Org. We hope to meet to finalize before the Feb 15 CSC monthly meeting. Elaine ---------- Forwarded message ---------- From: Marilia Hirano <marilia.hirano(a)iana.org> Date: Fri, Feb 2, 2018 at 3:10 PM Subject: (Updated draft) Proposed RAP reviewed by ICANN To: Elaine Pruis <elainepruis(a)gmail.com <mailto:elainepruis@gmail.com> >, Allan MacGillivray <allan.macgillivray(a)cira.ca <mailto:allan.macgillivray@cira.ca> >, "Gannon, James-1" <james-1.gannon(a)novartis.com <mailto:james-1.gannon@novartis.com> >, Byron Holland <byron.holland(a)cira.ca <mailto:byron.holland@cira.ca> > Cc: Amy Creamer <amy.creamer(a)icann.org <mailto:amy.creamer@icann.org> >, Naela Sarras <naela.sarras(a)iana.org <mailto:naela.sarras@iana.org> >, Trang Nguyen <trang.nguyen(a)icann.org <mailto:trang.nguyen@icann.org> >, Samantha Eisner <Samantha.Eisner(a)icann.org <mailto:Samantha.Eisner@icann.org> >, Bart Boswinkel <bart.boswinkel(a)icann.org <mailto:bart.boswinkel@icann.org> >, Maria Otanes <maria.otanes(a)icann.org <mailto:maria.otanes@icann.org> > Hello RAP WG, I have attached the newest draft RAP containing the updates that we agreed on during our last call on January 23rd. We have taken all of your input into consideration, re-worded some statements, and added the formal escalation points to the PTI Board and the ICANN Board. I hope this draft meets the needs of the CSC and can be presented to the broader group in the next meeting, but we are open to more iterations if need be. Thank you and have a great weekend! Marilia

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Re: [CSC-Review] CSC RT updated docs
by Maria Otanes Feb. 8, 2018

Feb. 8, 2018

Hello all, Please find notes from the CSC Review Team call attached. Best, Ria From: CSC-Review <csc-review-bounces(a)icann.org> on behalf of Maria Otanes <maria.otanes(a)icann.org> Date: Tuesday, February 6, 2018 at 2:46 PM To: "CSC-review(a)icann.org" <CSC-review(a)icann.org> Subject: [CSC-Review] CSC RT updated docs Hello CSC Review team, As discussed, please find updated docs attached. AC recording: https://participate.icann.org/p9lyoz1xy2j/ Best, Ria

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CSC February Meeting 18
by Maria Otanes Feb. 6, 2018

Feb. 6, 2018

Link to Adobe Connect: https://participate.icann.org/csc/ US/Canada: 1 800 550 6865 Dial in numbers: http://www.adigo.com/icann/ Conference ID: 6294 There will be two-way audio through Adobe and if you require a dial out, please let me know as soon as possible.

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