- Gnso-irtpd - lists.icann.org

Here's the summary of the framing questions we developed on the call today
by Mike O'Connor June 24, 2013

June 24, 2013

hi all, thanks for saving me all that drafting time. here's a copy of what we came up with today Dispute resolution mechanisms Document informal AND formal mechanisms Informal mechanisms more attractive faster/easier Formal mechanisms used as last resort data suggests that they're rarely used reasons for low use not effective? unknown Describe 1st and 2nd level providers Registries ICANN approved 2nd level providers Helpful approach -- use cases Changes since we were chartered TEAC Vast increase in registry operators "Change of registrant" and associated policy/process changes Questions to ask Are they sufficient? Are they appropriate? Are they to be preferred? Are they even needed? Who provides them? Layers in the formal process Registries and ICANN-approved 2nd level providers Should this be retained or should Registries be dropped out? Who is using them? Who is aware of them? Are the right people aware of them? How did they become aware? Are they/should they be informed by their Registrar PHONE: 651-647-6109, FAX: 866-280-2356, WEB: www.haven2.com, HANDLE: OConnorStP (ID for Twitter, Facebook, LinkedIn, etc.)

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Re: [gnso-irtpd] REMINDER: Meeting invitation: IRTP D WG call on Monday 24 June 2013
by Alan Greenberg June 24, 2013

June 24, 2013

I am on the road tomorrow and will not be able to attend. Alan At 6/21/2013 11:27 AM, Nathalie Peregrine wrote: >Dear all, > >The next Inter-Registrar Transfer Policy (IRTP) >Part D Working Group teleconference is scheduled >for Monday 24 June 2013 at 15:00 UTC >08:00 PDT, 11:00 EDT, 17:00 CET, 01:00 (+1 day) Sydney > >Adobe Connect WITH AUDIO enabled: ><http://icann.adobeconnect.com/irtppartd/>http://icann.adobeconnect.com/irtppartd/ > > >The link to the IRTP Part D Working Group Wiki pages: ><https://community.icann.org/x/B4JwAg>https://community.icann.org/x/B4JwAg > >Mailing list >archives: ><http://forum.icann.org/lists/gnso-irtpd/>http://forum.icann.org/lists/gnso-irtpd/ >The recordings and transcriptions of the calls >are posted on the GNSO Master Calendar page: ><http://gnso.icann.org/calendar/>http://gnso.icann.org/calendar/ > >The dial-in details are below please let me know if you require a dial-out. >_________________________________________________________________________ > >Participant passcode: IRTP > >For security reasons, the passcode will be >required to join the call. >____________________________________________________________________________ >Dial in numbers: >Country Toll >Numbers Freephone/Toll Free Number > >ARGENTINA 0800-777-0519 >AUSTRALIA ADELAIDE: 61-8-8121-4842 1-800-657-260 >AUSTRALIA BRISBANE: 61-7-3102-0944 1-800-657-260 >AUSTRALIA CANBERRA: 61-2-6100-1944 1-800-657-260 >AUSTRALIA MELBOURNE: 61-3-9010-7713 1-800-657-260 >AUSTRALIA PERTH: 61-8-9467-5223 1-800-657-260 >AUSTRALIA SYDNEY: 61-2-8205-8129 1-800-657-260 >AUSTRIA 43-1-92-81-113 0800-005-259 >BELGIUM 32-2-400-9861 0800-3-8795 >BRAZIL 0800-7610651 >CHILE 1230-020-2863 >CHINA CHINA A: 86-400-810-4789 10800-712-1670 >CHINA CHINA B: 86-400-810-4789 10800-120-1670 >COLOMBIA 01800-9-156474 >CZECH REPUBLIC 420-2-25-98-56-64 800-700-177 >DENMARK 45-7014-0284 8088-8324 >ESTONIA 800-011-1093 >FINLAND Land Line: 106-33-203 0-800-9-14610 >FINLAND Mobile: 09-106-33-203 0-800-9-14610 >FRANCE LYON: 33-4-26-69-12-85 080-511-1496 >FRANCE MARSEILLE: 33-4-86-06-00-85 080-511-1496 >FRANCE PARIS: 33-1-70-70-60-72 080-511-1496 >GERMANY 49-69-2222-20362 0800-664-4247 >GREECE 30-80-1-100-0687 00800-12-7312 >HONG KONG 852-3001-3863 800-962-856 >HUNGARY 06-800-12755 >INDIA 000-800-852-1268 >INDONESIA 001-803-011-3982 >IRELAND 353-1-246-7646 1800-992-368 >ISRAEL 1-80-9216162 >ITALY 39-02-3600-6007 800-986-383 >JAPAN OSAKA: 81-6-7739-4799 0066-33-132439 >JAPAN TOKYO: 81-3-5539-5191 0066-33-132439 >LATVIA 8000-3185 >LUXEMBOURG 352-27-000-1364 >MALAYSIA 1-800-81-3065 >MEXICO 001-866-376-9696 >NETHERLANDS 31-20-718-8588 0800-023-4378 >NEW ZEALAND 64-9-970-4771 0800-447-722 >NORWAY 47-21-590-062 800-15157 >PANAMA >011-001-800-5072065 >PERU 0800-53713 >PHILIPPINES 63-2-858-3716 >POLAND 00-800-1212572 >PORTUGAL 8008-14052 >RUSSIA 8-10-8002-0144011 >SINGAPORE 65-6883-9230 800-120-4663 >SLOVAK REPUBLIC 421-2-322-422-25 >SOUTH AFRICA 080-09-80414 >SOUTH KOREA 82-2-6744-1083 00798-14800-7352 >SPAIN 34-91-414-25-33 800-300-053 >SWEDEN 46-8-566-19-348 0200-884-622 >SWITZERLAND 41-44-580-6398 0800-120-032 >TAIWAN 886-2-2795-7379 00801-137-797 >THAILAND 001-800-1206-66056 >UNITED KINGDOM BIRMINGHAM: 44-121-210-9025 0808-238-6029 >UNITED KINGDOM GLASGOW: 44-141-202-3225 0808-238-6029 >UNITED KINGDOM LEEDS: 44-113-301-2125 0808-238-6029 >UNITED KINGDOM LONDON: 44-20-7108-6370 0808-238-6029 >UNITED KINGDOM MANCHESTER: 44-161-601-1425 0808-238-6029 >URUGUAY 000-413-598-3421 >USA 1-517-345-9004 866-692-5726 >VENEZUELA >0800-1-00-3702 > > >Restrictions may exist when accessing >freephone/toll free numbers using a mobile telephone. >---------------------------- > >Thank you, >Best regards, >Nathalie Peregrine >For GNSO Secretariat >

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REMINDER: Meeting invitation: IRTP D WG call on Monday 24 June 2013
by Nathalie Peregrine June 21, 2013

June 21, 2013

Dear all, The next Inter-Registrar Transfer Policy (IRTP) Part D Working Group teleconference is scheduled for Monday 24 June 2013 at 15:00 UTC 08:00 PDT, 11:00 EDT, 17:00 CET, 01:00 (+1 day) Sydney Adobe Connect WITH AUDIO enabled: http://icann.adobeconnect.com/irtppartd/ The link to the IRTP Part D Working Group Wiki pages: https://community.icann.org/x/B4JwAg Mailing list archives: http://forum.icann.org/lists/gnso-irtpd/ The recordings and transcriptions of the calls are posted on the GNSO Master Calendar page: http://gnso.icann.org/calendar/ The dial-in details are below - please let me know if you require a dial-out. _________________________________________________________________________ Participant passcode: IRTP For security reasons, the passcode will be required to join the call. ____________________________________________________________________________ Dial in numbers: Country Toll Numbers Freephone/Toll Free Number ARGENTINA 0800-777-0519 AUSTRALIA ADELAIDE: 61-8-8121-4842 1-800-657-260 AUSTRALIA BRISBANE: 61-7-3102-0944 1-800-657-260 AUSTRALIA CANBERRA: 61-2-6100-1944 1-800-657-260 AUSTRALIA MELBOURNE: 61-3-9010-7713 1-800-657-260 AUSTRALIA PERTH: 61-8-9467-5223 1-800-657-260 AUSTRALIA SYDNEY: 61-2-8205-8129 1-800-657-260 AUSTRIA 43-1-92-81-113 0800-005-259 BELGIUM 32-2-400-9861 0800-3-8795 BRAZIL 0800-7610651 CHILE 1230-020-2863 CHINA CHINA A: 86-400-810-4789 10800-712-1670 CHINA CHINA B: 86-400-810-4789 10800-120-1670 COLOMBIA 01800-9-156474 CZECH REPUBLIC 420-2-25-98-56-64 800-700-177 DENMARK 45-7014-0284 8088-8324 ESTONIA 800-011-1093 FINLAND Land Line: 106-33-203 0-800-9-14610 FINLAND Mobile: 09-106-33-203 0-800-9-14610 FRANCE LYON: 33-4-26-69-12-85 080-511-1496 FRANCE MARSEILLE: 33-4-86-06-00-85 080-511-1496 FRANCE PARIS: 33-1-70-70-60-72 080-511-1496 GERMANY 49-69-2222-20362 0800-664-4247 GREECE 30-80-1-100-0687 00800-12-7312 HONG KONG 852-3001-3863 800-962-856 HUNGARY 06-800-12755 INDIA 000-800-852-1268 INDONESIA 001-803-011-3982 IRELAND 353-1-246-7646 1800-992-368 ISRAEL 1-80-9216162 ITALY 39-02-3600-6007 800-986-383 JAPAN OSAKA: 81-6-7739-4799 0066-33-132439 JAPAN TOKYO: 81-3-5539-5191 0066-33-132439 LATVIA 8000-3185 LUXEMBOURG 352-27-000-1364 MALAYSIA 1-800-81-3065 MEXICO 001-866-376-9696 NETHERLANDS 31-20-718-8588 0800-023-4378 NEW ZEALAND 64-9-970-4771 0800-447-722 NORWAY 47-21-590-062 800-15157 PANAMA 011-001-800-5072065 PERU 0800-53713 PHILIPPINES 63-2-858-3716 POLAND 00-800-1212572 PORTUGAL 8008-14052 RUSSIA 8-10-8002-0144011 SINGAPORE 65-6883-9230 800-120-4663 SLOVAK REPUBLIC 421-2-322-422-25 SOUTH AFRICA 080-09-80414 SOUTH KOREA 82-2-6744-1083 00798-14800-7352 SPAIN 34-91-414-25-33 800-300-053 SWEDEN 46-8-566-19-348 0200-884-622 SWITZERLAND 41-44-580-6398 0800-120-032 TAIWAN 886-2-2795-7379 00801-137-797 THAILAND 001-800-1206-66056 UNITED KINGDOM BIRMINGHAM: 44-121-210-9025 0808-238-6029 UNITED KINGDOM GLASGOW: 44-141-202-3225 0808-238-6029 UNITED KINGDOM LEEDS: 44-113-301-2125 0808-238-6029 UNITED KINGDOM LONDON: 44-20-7108-6370 0808-238-6029 UNITED KINGDOM MANCHESTER: 44-161-601-1425 0808-238-6029 URUGUAY 000-413-598-3421 USA 1-517-345-9004 866-692-5726 VENEZUELA 0800-1-00-3702 Restrictions may exist when accessing freephone/toll free numbers using a mobile telephone. ---------------------------- Thank you, Best regards, Nathalie Peregrine For GNSO Secretariat

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For your review
by Lars Hoffmann June 20, 2013

June 20, 2013

Dear all, Please find below the draft agenda for Monday's meeting. In addition, please find attached a draft set of powerpoint slides for our Durban meeting (both WG F2F and GNSO Council update), as well as the updated public review tool. Best wishes, Lars --- Proposed Draft agenda for IRTP Part D WG Meeting on Monday 24 June 2013 1. Roll Call / SOI Updates 2. Taking stock of discussion and work approach and determining next steps 3. Review of Durban slides 4. Discussion on Charter questions e) and f) 5.Next steps / confirm next meeting

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Re: RE (NSPE0006921939): Additional call next week
by Julia Charvolen June 19, 2013

June 19, 2013

Dear Timothy, Thank you for this! Kind regards, Julia On 6/19/13 11:50 AM, "emea-meetingmanagers(a)mymeetings.com" <emea-meetingmanagers(a)mymeetings.com> wrote: >Dear Julia, > >Thank you for your recent email. > >Your booking has been completed reference confirmation number 1511089 and >shortly you will receive confirmation via email. > >Should you have any questions, or if you wish to make any changes to the >booking, please do not hesitate to contact me. > >Kind regards, > >Timothy Mann > >Meeting Manager, Conferencing and Collaboration >Verizon Enterprise Solutions >EMEA Tel: 44-118-905-4565 >APAC Tel: 852-2802-5102 >USA Tel: 1-319-866-4206 | Toll Free: 1-866-865-7014 > >----------------------------------------- > >To : emea-meetingmanagers(a)mymeetings.com >From : julia.charvolen(a)icann.org >Cc : gnso-irtpd(a)icann.org >Bcc : >Subject :Additional call next week >Date : 06/18/2013 09:21 AM > > >----------------------------------------- > >Dear Sam, > >Would you be so kind as to set up the following call and send through the >email confirmations at your earliest convenience: > >Premier Call with the following features: > > * Operator assisted > * Enter and announce until recording starts > * Meeting View > * MP3 > * Transcript 48h > * Global toll and toll free >Date: Tuesday 2 July 2013 >Time: 1900 UTC >Access code: SCI >Duration: 1h00 >Number lines: 15 > >Thank you so much! >Julia Charvolen >For GNSO Secretariat > > > > > >

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Please post IRTP D transcript on GNSO calendar
by Julia Charvolen June 18, 2013

June 18, 2013

Dear Web Team, Please post the attached transcript on page http://gnso.icann.org/en/calendar#<http://gnso.icann.org/en/calendar#oct>jun In line 17 June IRTP D Working Group 15:00 UTC Thanks so much, Julia

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Additional call next week
by Julia Charvolen June 18, 2013

June 18, 2013

Dear Sam, Would you be so kind as to set up the following call and send through the email confirmations at your earliest convenience: Premier Call with the following features: * Operator assisted * Enter and announce until recording starts * Meeting View * MP3 * Transcript 48h * Global toll and toll free Date: Tuesday 2 July 2013 Time: 1900 UTC Access code: SCI Duration: 1h00 Number lines: 15 Thank you so much! Julia Charvolen For GNSO Secretariat

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Meeting invitation: IRTP D WG call on Monday 24 June 2013
by Nathalie Peregrine June 17, 2013

June 17, 2013

Dear all, The next Inter-Registrar Transfer Policy (IRTP) Part D Working Group teleconference is scheduled for Monday 24 June 2013 at 15:00 UTC 08:00 PDT, 11:00 EDT, 17:00 CET, 01:00 (+1 day) Sydney Adobe Connect WITH AUDIO enabled: http://icann.adobeconnect.com/irtppartd/ The link to the IRTP Part D Working Group Wiki pages: https://community.icann.org/x/B4JwAg Mailing list archives: http://forum.icann.org/lists/gnso-irtpd/ The recordings and transcriptions of the calls are posted on the GNSO Master Calendar page: http://gnso.icann.org/calendar/ The dial-in details are below - please let me know if you require a dial-out. _________________________________________________________________________ Participant passcode: IRTP For security reasons, the passcode will be required to join the call. ____________________________________________________________________________ Dial in numbers: Country Toll Numbers Freephone/Toll Free Number ARGENTINA 0800-777-0519 AUSTRALIA ADELAIDE: 61-8-8121-4842 1-800-657-260 AUSTRALIA BRISBANE: 61-7-3102-0944 1-800-657-260 AUSTRALIA CANBERRA: 61-2-6100-1944 1-800-657-260 AUSTRALIA MELBOURNE: 61-3-9010-7713 1-800-657-260 AUSTRALIA PERTH: 61-8-9467-5223 1-800-657-260 AUSTRALIA SYDNEY: 61-2-8205-8129 1-800-657-260 AUSTRIA 43-1-92-81-113 0800-005-259 BELGIUM 32-2-400-9861 0800-3-8795 BRAZIL 0800-7610651 CHILE 1230-020-2863 CHINA CHINA A: 86-400-810-4789 10800-712-1670 CHINA CHINA B: 86-400-810-4789 10800-120-1670 COLOMBIA 01800-9-156474 CZECH REPUBLIC 420-2-25-98-56-64 800-700-177 DENMARK 45-7014-0284 8088-8324 ESTONIA 800-011-1093 FINLAND Land Line: 106-33-203 0-800-9-14610 FINLAND Mobile: 09-106-33-203 0-800-9-14610 FRANCE LYON: 33-4-26-69-12-85 080-511-1496 FRANCE MARSEILLE: 33-4-86-06-00-85 080-511-1496 FRANCE PARIS: 33-1-70-70-60-72 080-511-1496 GERMANY 49-69-2222-20362 0800-664-4247 GREECE 30-80-1-100-0687 00800-12-7312 HONG KONG 852-3001-3863 800-962-856 HUNGARY 06-800-12755 INDIA 000-800-852-1268 INDONESIA 001-803-011-3982 IRELAND 353-1-246-7646 1800-992-368 ISRAEL 1-80-9216162 ITALY 39-02-3600-6007 800-986-383 JAPAN OSAKA: 81-6-7739-4799 0066-33-132439 JAPAN TOKYO: 81-3-5539-5191 0066-33-132439 LATVIA 8000-3185 LUXEMBOURG 352-27-000-1364 MALAYSIA 1-800-81-3065 MEXICO 001-866-376-9696 NETHERLANDS 31-20-718-8588 0800-023-4378 NEW ZEALAND 64-9-970-4771 0800-447-722 NORWAY 47-21-590-062 800-15157 PANAMA 011-001-800-5072065 PERU 0800-53713 PHILIPPINES 63-2-858-3716 POLAND 00-800-1212572 PORTUGAL 8008-14052 RUSSIA 8-10-8002-0144011 SINGAPORE 65-6883-9230 800-120-4663 SLOVAK REPUBLIC 421-2-322-422-25 SOUTH AFRICA 080-09-80414 SOUTH KOREA 82-2-6744-1083 00798-14800-7352 SPAIN 34-91-414-25-33 800-300-053 SWEDEN 46-8-566-19-348 0200-884-622 SWITZERLAND 41-44-580-6398 0800-120-032 TAIWAN 886-2-2795-7379 00801-137-797 THAILAND 001-800-1206-66056 UNITED KINGDOM BIRMINGHAM: 44-121-210-9025 0808-238-6029 UNITED KINGDOM GLASGOW: 44-141-202-3225 0808-238-6029 UNITED KINGDOM LEEDS: 44-113-301-2125 0808-238-6029 UNITED KINGDOM LONDON: 44-20-7108-6370 0808-238-6029 UNITED KINGDOM MANCHESTER: 44-161-601-1425 0808-238-6029 URUGUAY 000-413-598-3421 USA 1-517-345-9004 866-692-5726 VENEZUELA 0800-1-00-3702 Restrictions may exist when accessing freephone/toll free numbers using a mobile telephone. ---------------------------- Thank you, Best regards, Nathalie Peregrine For GNSO Secretariat

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MP3 IRTP Part D Working Group - Monday 17 June 2013 at 15:00 UTC
by Julia Charvolen June 17, 2013

June 17, 2013

Dear All, The next Inter-Registrar Transfer Policy (IRTP) Part D Working Group teleconference will be held on Monday 24 June 2013 at 1500 UTC. Please find the MP3 recording for the IRTP Part D Working Group call held on Monday 17 June 2013 at 15:00 UTC at: http://audio.icann.org/gnso/gnso-irtp-d-20130617-en.mp3 On page: http://gnso.icann.org/en/group-activities/calendar#<http://gnso.icann.org/en/group-activities/calendar#may>jun The recordings and transcriptions of the calls are posted on the GNSO Master Calendar page: http://gnso.icann.org/calendar/ Attendees: Chris Chaplow - CBUC Avri Doria – NCSG Kristine Dorrain – NAF Kevin Erdman – IPC Volker Greimann – RrSG Barbara Knight – RySG Mikey O'Connor – ISPCP Bartlett Morgan – NCUC Jill Titzer – RrSG Simonetta Batteiger - RrSG Graeme Bunton - RrSG Apologies: James Bladel - RrSG Alan Greenberg – ALAC Bob Mountain – RySG Holly Raiche – ALAC Michele Neylon - RrSG ICANN staff: Lars Hoffman Julia Charvolen ** Please let me know if your name has been left off the list ** Mailing list archives: http://forum.icann.org/lists/gnso-irtpd/ Wiki page: https://community.icann.org/x/B4JwAg Thank you. Kind regards, Julia Charvolen For GNSO Secretariat Adobe Chat Transcript for Monday 17 June 2013: Simonetta Batteiger:will have to drop off after half an hour... Volker Greimann:I am still on another call, which should end soon Graeme Bunton:I'll need to drop at about quarter to. Lars Hoffmann:Welcome to today's IRTP Part D Working Group PDP Meeting on Monday 17 June 2013 Julia Charvolen:Jill Titzer joined the meeting Simonetta Batteiger:it's hard to hear Mikey - is that just me or is the volume really low for everybody? Barbara Knight-RySG:Good day all. I have just joined Kristine Dorrain:Yes, I had to turn up my phone folume and he's still sort of fading out a bit. Kristine Dorrain:yes, better. Jill Titzer:much better Simonetta Batteiger:yes, better Barbara Knight-RySG:It is better for me Kristine Dorrain:I'm still getting a little cutting out...maybe it's just me. Jill Titzer:he is still cutting out Julia Charvolen:Mikey you are cutting out please give me anumber operator can dial out Julia Charvolen:you can be heard Barbara Knight-RySG:I hear you fine Avri Graeme Bunton:You can be heard just fine Avri Graeme Bunton:No comments to add! Barbara Knight-RySG:It seems to be much better chris chaplow:hi there I am just joining on adobe as I am away from office Julia Charvolen:Thank you Chris, I will note that Bartlett Morgan:hello all Julia Charvolen:Kevin Erdman joined the meeting Avri Doria:can we just call the meeting? Simonetta Batteiger:I will have to drop off now. Talk to you next week. Avri Doria:i thought it was P&I not PvI

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REMINDER: Meeting invitation: IRTP D WG call on Monday 17 June 2013
by Nathalie Peregrine June 17, 2013

June 17, 2013

Dear all, The next Inter-Registrar Transfer Policy (IRTP) Part D Working Group teleconference is scheduled for Monday 17 June 2013 at 15:00 UTC 08:00 PDT, 11:00 EDT, 17:00 CET, 01:00 (+1 day) Sydney Adobe Connect WITH AUDIO enabled: http://icann.adobeconnect.com/irtppartd/ The link to the IRTP Part D Working Group Wiki pages: https://community.icann.org/x/B4JwAg Mailing list archives: http://forum.icann.org/lists/gnso-irtpd/ The recordings and transcriptions of the calls are posted on the GNSO Master Calendar page: http://gnso.icann.org/calendar/ The dial-in details are below - please let me know if you require a dial-out. _________________________________________________________________________ Participant passcode: IRTP For security reasons, the passcode will be required to join the call. ____________________________________________________________________________ Dial in numbers: Country Toll Numbers Freephone/Toll Free Number ARGENTINA 0800-777-0519 AUSTRALIA ADELAIDE: 61-8-8121-4842 1-800-657-260 AUSTRALIA BRISBANE: 61-7-3102-0944 1-800-657-260 AUSTRALIA CANBERRA: 61-2-6100-1944 1-800-657-260 AUSTRALIA MELBOURNE: 61-3-9010-7713 1-800-657-260 AUSTRALIA PERTH: 61-8-9467-5223 1-800-657-260 AUSTRALIA SYDNEY: 61-2-8205-8129 1-800-657-260 AUSTRIA 43-1-92-81-113 0800-005-259 BELGIUM 32-2-400-9861 0800-3-8795 BRAZIL 0800-7610651 CHILE 1230-020-2863 CHINA CHINA A: 86-400-810-4789 10800-712-1670 CHINA CHINA B: 86-400-810-4789 10800-120-1670 COLOMBIA 01800-9-156474 CZECH REPUBLIC 420-2-25-98-56-64 800-700-177 DENMARK 45-7014-0284 8088-8324 ESTONIA 800-011-1093 FINLAND Land Line: 106-33-203 0-800-9-14610 FINLAND Mobile: 09-106-33-203 0-800-9-14610 FRANCE LYON: 33-4-26-69-12-85 080-511-1496 FRANCE MARSEILLE: 33-4-86-06-00-85 080-511-1496 FRANCE PARIS: 33-1-70-70-60-72 080-511-1496 GERMANY 49-69-2222-20362 0800-664-4247 GREECE 30-80-1-100-0687 00800-12-7312 HONG KONG 852-3001-3863 800-962-856 HUNGARY 06-800-12755 INDIA 000-800-852-1268 INDONESIA 001-803-011-3982 IRELAND 353-1-246-7646 1800-992-368 ISRAEL 1-80-9216162 ITALY 39-02-3600-6007 800-986-383 JAPAN OSAKA: 81-6-7739-4799 0066-33-132439 JAPAN TOKYO: 81-3-5539-5191 0066-33-132439 LATVIA 8000-3185 LUXEMBOURG 352-27-000-1364 MALAYSIA 1-800-81-3065 MEXICO 001-866-376-9696 NETHERLANDS 31-20-718-8588 0800-023-4378 NEW ZEALAND 64-9-970-4771 0800-447-722 NORWAY 47-21-590-062 800-15157 PANAMA 011-001-800-5072065 PERU 0800-53713 PHILIPPINES 63-2-858-3716 POLAND 00-800-1212572 PORTUGAL 8008-14052 RUSSIA 8-10-8002-0144011 SINGAPORE 65-6883-9230 800-120-4663 SLOVAK REPUBLIC 421-2-322-422-25 SOUTH AFRICA 080-09-80414 SOUTH KOREA 82-2-6744-1083 00798-14800-7352 SPAIN 34-91-414-25-33 800-300-053 SWEDEN 46-8-566-19-348 0200-884-622 SWITZERLAND 41-44-580-6398 0800-120-032 TAIWAN 886-2-2795-7379 00801-137-797 THAILAND 001-800-1206-66056 UNITED KINGDOM BIRMINGHAM: 44-121-210-9025 0808-238-6029 UNITED KINGDOM GLASGOW: 44-141-202-3225 0808-238-6029 UNITED KINGDOM LEEDS: 44-113-301-2125 0808-238-6029 UNITED KINGDOM LONDON: 44-20-7108-6370 0808-238-6029 UNITED KINGDOM MANCHESTER: 44-161-601-1425 0808-238-6029 URUGUAY 000-413-598-3421 USA 1-517-345-9004 866-692-5726 VENEZUELA 0800-1-00-3702 Restrictions may exist when accessing freephone/toll free numbers using a mobile telephone. ---------------------------- Thank you, Best regards, Nathalie Peregrine For GNSO Secretariat

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