- Gnso-rdrs-sc - lists.icann.org

Re: RDRS Enhancements Released Today/
by Lisa Carter June 26, 2024

June 26, 2024

Hello All, The following RDRS enhancements have been released to production today: Registrar (NSp) Enhancements Request submission date now shows inside the request in Naming Service portal Request now defaults to have the accordion arrows open (instead of closed) so registrar can see the full request without clicks. Request List View – Last request in list should no longer be blocked by footer of the page RDRS (Platform) Requestor Enhancements: Address & phone number is now required; Organization/Affiliation field is new and optional Increased character limit from 1000 to 2000 for all open text boxes. Updated language to better explain what “expedited” means in RDRS Added language to explain that providing misleading content, including representing yourself as law enforcement if you are not employed by or an official representative of a law enforcement agency, is a violation of the RDRS Terms of Service. Thanks Lisa Lisa Carter Sr. Program Manager, Strategic Initiatives ICANN From: Lisa Carter <lisa.carter(a)icann.org> Date: Monday, June 17, 2024 at 7:29 AM To: Sarah Wyld <swyld(a)tucows.com>, "gnso-rdrs-sc(a)icann.org" <gnso-rdrs-sc(a)icann.org> Subject: Re: [Gnso-rdrs-sc] Re: Draft proposed agenda - RDRS Standing Committee Meeting - Monday, 17 June 2024 Hi Sarah, Yes, as mentioned in the previous Standing Committee meeting, the next set of enhancements will be released at the end of June. I am reviewing all items for the release with our team on Thursday this week, with the goal of releasing the items next week. Kind regards, Lisa Carter Sr. Program Manager, Strategic Initiatives ICANN From: Sarah Wyld via Gnso-rdrs-sc <gnso-rdrs-sc(a)icann.org> Organization: Tucows Reply-To: Sarah Wyld <swyld(a)tucows.com> Date: Monday, June 17, 2024 at 5:10 AM To: "gnso-rdrs-sc(a)icann.org" <gnso-rdrs-sc(a)icann.org> Subject: [Gnso-rdrs-sc] Re: Draft proposed agenda - RDRS Standing Committee Meeting - Monday, 17 June 2024 Hi all, Thanks for this agenda, Caitlin! Is an update on the rollout of the current round of changes part of item 4? I look forward to confirmation that the address field is mandatory, etc. Thank you! Sarah Wyld, CIPP/E Policy & Privacy Manager Pronouns: she/they swyld(a)tucows.com On 2024-06-16 5:20 a.m., Caitlin Tubergen via Gnso-rdrs-sc wrote: Dear RDRS Standing Committee Members, With apologies for the delay, please find below the agenda for the upcoming meeting of the RDRS Standing Committee on Monday, 17 June 2024 at 17:30 UTC. Best regards, Feodora and Caitlin -- RDRS Standing Committee Meeting Monday, 17 June 2024 at 17:30 UTC Proposed Agenda Welcome ICANN80 RDRS Sessions Debrief/Discussion RDRS Usage Metrics Report Discuss and agree on the list of new metrics to add to the monthly reports RDRS System Enhancements Next for Registrars 1. Discuss and agree on the next enhancements (Priority 2, 6 & 7?) from the Impressions Document [docs.google.com] Next for Requestors 1. Discuss and agree on the next enhancements (Priority 1, 2,or 3?) from Impressions Document Update on Impression Document requested changes and management AOB Follow up on some questions from the Standing Committee on our last call Corrected Usage Metrics Reports for March and April have been published Usage Metrics Report for May will be published this week. _______________________________________________ Gnso-rdrs-sc mailing list -- gnso-rdrs-sc(a)icann.org To unsubscribe send an email to gnso-rdrs-sc-leave(a)icann.org _______________________________________________ By submitting your personal data, you consent to the processing of your personal data for purposes of subscribing to this mailing list accordance with the ICANN Privacy Policy (https://www.icann.org/privacy/policy) and the website Terms of Service (https://www.icann.org/privacy/tos) You can visit the Mailman link above to change your membership status or configuration, including unsubscribing, setting digest-style delivery or disabling delivery altogether (e.g., for a vacation), and so on.

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Rr Request - update outcomes
by Sarah Wyld June 25, 2024

June 25, 2024

Hello Team, Several registrars have expressed a desire for 'request update' functionality to be built in to the RDRS. I thought it would be worth discussing before submitting it as a formal request in the Impressions Doc. As reminder, there is no 'pending input' status; instead, a ticket is submitted and remains in 'open' status until the registrar closes it with a response outcome. This leads to some tickets remaining open for extended periods, as the registrar awaits input external to the RDRS. What I hear from registrars is: * I would like to to close a ticket because I asked for more info and then later when they provide it, change the outcome (to disclosed or denied as appropriate). This would let me log outcomes more accurately (indicating when I responded to the request) * I want to put tickets in a 'pending input' status and have them automatically close if the requestor does not provide more info within a specific timeframe. In that case then it would be useful to be able reopen the ticket instead of create a new one if the requestor comes back after that timeframe. Registrars are also sensitive that the ability to adjust an outcome would cause fluctuation on the reporting metrics, however I think that since it would result in (a) fewer re-requests and (b) more accurate reported outcomes, and also since our purpose is primarily to track request volume which would be more correct if requests can be adjusted rather than duplicative requests being created, this seems like a positive change to me. It would perhaps be worth considering if we could add a new metric to show how many requests were closed as requiring more info and then adjusted to a different outcome later on. Thank you, -- *Sarah Wyld, CIPP/E* Policy & Privacy Manager Pronouns: she/they swyld(a)tucows.com

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Link to RDRS in RDDS Lookup
by Sebastien＠registry.godaddy June 18, 2024

June 18, 2024

Dear Team, After a number of requests to include RDRS information in the our Registration Data Lookup Tools, including in the latest GAC Communiqué - IV. Issues of Importance to the GAC - 6. Registration Data Request Service (RDRS), I have had a look at what I believe we do and could do better. On the ICANN site https://lookup.icann.org/en [cid:image002.png@01DAC168.B0270E00] The information appears prominently on the landing page (second paragraph), but I suspect may be missed by people not specifically looking for it, because 1/ users will tend to go for the Lookup box before reading anything else, and 2/ because of the “Nonpublic registration data” title. Specifically looking for it, I managed to miss it on my first review of the page, try a random lookup to look for it on the response page, and find it only coming back to the landing page – I might not be the sharpest amongst us. Can I suggest? 1. For the title of the paragraph to also contain Registration Data Request Service and RDRS - these are the terms we use in all our communications. Nonpublic registration data isn’t. 2. The repeat the block at the bottom of the response page. It is at the point of not finding the sought data that RDRS will come most relevant. I am happy to add this to the new Impressions Document if there is any traction. ------------ As promised I am also engaging with GoDaddy Registrar and Registry to see if/how we could add the relevant at the bottom of our RDDS responses. Kindly, Sebastien Ducos GoDaddy Registry | Senior Client Services Manager [signature_2522542029] +33612284445 France & Australia sebastien(a)registry.godaddy<mailto:sebastien@registry.godaddy>

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Post call | RDRS Standing Committee | Monday, 17 June 2024
by Julie Bisland June 17, 2024

June 17, 2024

Dear all, The recordings for the RDRS Standing Committee call held on Monday, 17 June 2024 can be found on the agenda wiki page <https://community.icann.org/x/TwCNEg> (attendance included) and the GNSO Master Calendar<https://urldefense.com/v3/__https:/gnso.icann.org/en/group-activities/calen…>. These include: * Attendance (please let me know if your name has been left off the attendance list) * Audio recording * Zoom recording (including audio, visual, rough transcript, chat archive) * Presentation displayed during the meeting (if applicable) * Agenda and Notes/Action Items (if applicable) For additional information, you may consult the mailing list archives [lists.icann.org]<https://urldefense.com/v3/__https:/lists.icann.org/hyperkitty/list/gnso-rdr…>and the main wiki page<https://community.icann.org/x/HgH8E>. Thank you! Kind regards, Julie Policy Team Supporting the GNSO

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Meeting Invitation | RDRS Standing Committee | Monday, 01 July 2024
by Julie Bisland June 17, 2024

June 17, 2024

Dear all, The next RDRS Standing Committee call is scheduled for Monday, 01 July 2024 at 17:30 UTC for 60 minutes. To join - Zoom Information: Main Zoom Webinar link: https://icann.zoom.us/j/92181477886?pwd=TlJHTU5EY1d3bUxLV2s3UStPS2MxZz09 <https://urldefense.com/v3/__https:/icann.zoom.us/j/92181477886?pwd=TlJHTU5E…> Passcode: Z@S07?t=v5 Audio only option: Webinar ID: 921 8147 7886 Passcode: 3121016458 International numbers available: https://icann.zoom.us/u/acS1yc2A1 <https://urldefense.com/v3/__https:/icann.zoom.us/u/acS1yc2A1__;!!PtGJab4!9A…> Members, alternates, and observers all have different access and participation directions, please read below! ALL: Before joining the call * Please send apologies to gnso-secs(a)icann.org<mailto:gnso-secs@icann.org> only * Please be sure you have read the ICANN Expected Standards of Behavior <https://urldefense.com/v3/__https:/www.icann.org/resources/pages/expected-s…> * Wiki agenda page: https://community.icann.org/x/DoC0F * Check your time zone: https://tinyurl.com/26w37hwk ONLY for Members & Alternates * Please join via the above Zoom Webinar link and staff will promote you to panelist. * Please select “ Everyone” when posting to the chat for everyone to see your chat and so it’s captured in the recording. Only for Observers: * Observers will have ability to view member chat and information shared in the zoom webinar room. * Observers will not be able to use chat or raise hands. Thank you. Kind regards, Julie Policy Team Supporting the GNSO

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RDRS Standing Committee
by ICANN Policy Calendar June 17, 2024

June 17, 2024

Meeting: RDRS Standing Committee Pattern: Biweekly on Mondays at 17:30 UTC for 60 minutes (01 July 2024 – 04 November 2024) To join - Zoom Information: Main Zoom Webinar link: https://icann.zoom.us/j/92181477886?pwd=TlJHTU5EY1d3bUxLV2s3UStPS2MxZz09 <https://urldefense.com/v3/__https:/icann.zoom.us/j/92181477886?pwd=TlJHTU5E…> Passcode: Z@S07?t=v5 Audio only option: Webinar ID: 921 8147 7886 Passcode: 3121016458 International numbers available: https://icann.zoom.us/u/acS1yc2A1 <https://urldefense.com/v3/__https:/icann.zoom.us/u/acS1yc2A1__;!!PtGJab4!9A…> Members, alternates, and observers all have different access and participation directions, please read below! ALL: Before joining the call * Please send apologies to gnso-secs(a)icann.org<mailto:gnso-secs@icann.org> only * Please be sure you have read the ICANN Expected Standards of Behavior <https://urldefense.com/v3/__https:/www.icann.org/resources/pages/expected-s…> * Wiki agenda page (01 July): https://community.icann.org/x/DoC0F * Check your time zone (01 July): https://tinyurl.com/26w37hwk ONLY for Members & Alternates * Please join via the above Zoom Webinar link and staff will promote you to panelist. * Please select “ Everyone” when posting to the chat for everyone to see your chat and so it’s captured in the recording. Only for Observers: * Observers will have ability to view member chat and information shared in the zoom webinar room. * Observers will not be able to use chat or raise hands.

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**STARTS IN 3 MINUTES** Meeting Invitation | RDRS Standing Committee | Monday, 17 June 2024
by Julie Bisland June 17, 2024

June 17, 2024

**STARTS IN 3 MINUTES** Dear all, The RDRS Standing Committee call is scheduled for Monday, 17 June 2024 at 17:30 UTC for 60 minutes. To join - Zoom Information: Main Zoom Webinar link: https://icann.zoom.us/j/92181477886?pwd=TlJHTU5EY1d3bUxLV2s3UStPS2MxZz09 <https://urldefense.com/v3/__https:/icann.zoom.us/j/92181477886?pwd=TlJHTU5E…> Passcode: Z@S07?t=v5 Audio only option: Webinar ID: 921 8147 7886 Passcode: 3121016458 International numbers available: https://icann.zoom.us/u/acS1yc2A1 <https://urldefense.com/v3/__https:/icann.zoom.us/u/acS1yc2A1__;!!PtGJab4!9A…> Members, alternates, and observers all have different access and participation directions, please read below! ALL: Before joining the call * Please send apologies to gnso-secs(a)icann.org<mailto:gnso-secs@icann.org> only * Please be sure you have read the ICANN Expected Standards of Behavior <https://urldefense.com/v3/__https:/www.icann.org/resources/pages/expected-s…> * Wiki agenda page: https://community.icann.org/x/TwCNEg * Check your time zone: http://tinyurl.com/2s4yjkh6 [tinyurl.com]<https://urldefense.com/v3/__http:/tinyurl.com/2s4yjkh6__;!!PtGJab4!9P9E0WEP…> ONLY for Members & Alternates * Please join via the above Zoom Webinar link and staff will promote you to panelist. * (Members) Please select “ Everyone” when posting to the chat for everyone to see your chat and so it’s captured in the recording. Only for Observers: * Observers will have ability to view member chat and information shared in the zoom webinar room. * Observers will not be able to use chat or raise hands. Thank you. Kind regards, Julie Policy Team Supporting the GNSO

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**15-MINUTE REMINDER** Meeting Invitation | RDRS Standing Committee | Monday, 17 June 2024
by Julie Bisland June 17, 2024

June 17, 2024

**15-MINUTE REMINDER** Dear all, The RDRS Standing Committee call is scheduled for Monday, 17 June 2024 at 17:30 UTC for 60 minutes. To join - Zoom Information: Main Zoom Webinar link: https://icann.zoom.us/j/92181477886?pwd=TlJHTU5EY1d3bUxLV2s3UStPS2MxZz09 <https://urldefense.com/v3/__https:/icann.zoom.us/j/92181477886?pwd=TlJHTU5E…> Passcode: Z@S07?t=v5 Audio only option: Webinar ID: 921 8147 7886 Passcode: 3121016458 International numbers available: https://icann.zoom.us/u/acS1yc2A1 <https://urldefense.com/v3/__https:/icann.zoom.us/u/acS1yc2A1__;!!PtGJab4!9A…> Members, alternates, and observers all have different access and participation directions, please read below! ALL: Before joining the call * Please send apologies to gnso-secs(a)icann.org<mailto:gnso-secs@icann.org> only * Please be sure you have read the ICANN Expected Standards of Behavior <https://urldefense.com/v3/__https:/www.icann.org/resources/pages/expected-s…> * Wiki agenda page: https://community.icann.org/x/TwCNEg * Check your time zone: http://tinyurl.com/2s4yjkh6 [tinyurl.com]<https://urldefense.com/v3/__http:/tinyurl.com/2s4yjkh6__;!!PtGJab4!9P9E0WEP…> ONLY for Members & Alternates * Please join via the above Zoom Webinar link and staff will promote you to panelist. * (Members) Please select “ Everyone” when posting to the chat for everyone to see your chat and so it’s captured in the recording. Only for Observers: * Observers will have ability to view member chat and information shared in the zoom webinar room. * Observers will not be able to use chat or raise hands. Thank you. Kind regards, Julie Policy Team Supporting the GNSO

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Re: The May RDRS Usage Metrics report is published.
by Lisa Carter June 17, 2024

June 17, 2024

Hi All, The May RDRS Usage Metrics Report and CSV for the 1-31 May reporting period have been published to the RDRS page. Thanks Lisa Carter Sr. Program Manager, Strategic Initiatives ICANN

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Draft proposed agenda - RDRS Standing Committee Meeting - Monday, 17 June 2024
by Caitlin Tubergen June 17, 2024

June 17, 2024

Dear RDRS Standing Committee Members, With apologies for the delay, please find below the agenda for the upcoming meeting of the RDRS Standing Committee on Monday, 17 June 2024 at 17:30 UTC. Best regards, Feodora and Caitlin -- RDRS Standing Committee Meeting Monday, 17 June 2024 at 17:30 UTC Proposed Agenda 1. Welcome 2. ICANN80 RDRS Sessions Debrief/Discussion 3. RDRS Usage Metrics Report * Discuss and agree on the list of new metrics to add to the monthly reports 4. RDRS System Enhancements * Next for Registrars i. Discuss and agree on the next enhancements (Priority 2, 6 & 7?) from the Impressions Document<https://docs.google.com/document/d/14b6bG1Odmx-pLkTHrLSNiqAA4JCky2bewidHa5Y…> * Next for Requestors i. Discuss and agree on the next enhancements (Priority 1, 2,or 3?) from Impressions Document 1. Update on Impression Document requested changes and management 2. AOB * Follow up on some questions from the Standing Committee on our last call * Corrected Usage Metrics Reports for March and April have been published * Usage Metrics Report for May will be published this week.

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