Proposed Sunrise & Claims Survey Questions
Dear Data Sub Team Members, In preparation for today’s meeting at 17:00 UTC, please find attached the redline and clean versions of the proposed Sunrise & Claims survey questions from the Analysis Group. Kindly see below the text provided by the Analysis Group to accompany the files. Apologies for the short time window for circulating the proposed survey questions, and we hope you will have a chance to review them prior to the call. Please see the proposed agenda for today’s meeting below: 1. Review agenda 2. Discussion of the proposed survey questions and suggested changes by Analysis Group 3. AOB All files attached to this email are also uploaded on the agenda wiki page here: https://community.icann.org/x/FysFBQ Best Regards, Mary, Julie, Ariel, and Berry ---------- Text from Analysis Group -------- Dear All, Attached please find our suggested revisions to the survey questions for each target group of the RPM survey (and, for reference, the Word version of the appendix to the RFP). We copied the questions from the RFP appendix into a Word document to follow a questionnaire format and have suggested edits to the survey in redline. We have also attached a clean version of each revised document. It may be easiest to review the clean version of our documents next to the RFP appendix, as the versions with tracked changes can be more difficult to follow. Please note that there may be minor formatting inconsistencies across the documents, as well as some minor differences in similar questions. We will clean these up this week, but wanted to provide you with the revised questions as soon as possible. As we discussed last week, the goal of our proposed edits is to limit the length of the survey while still allowing the capture of as much information as possible. To the extent possible, we converted open-ended questions to multiple choice. In some instances, we would like to request assistance with defining the multiple choice answers. In those instances, we have placed the request in double square brackets and highlighted the text in yellow. For some "anecdotal" questions, we could not think of an easy or clear way to translate the questions into closed-end responses. In those cases, we will allow open-text responses (marked by "open text field" responses). We removed some questions from several of the surveys, but believe more should still be removed from both the registry and trademark holder surveys. We have noted this in the relevant Word documents, and are hoping you can assist us in identifying several questions in each survey to remove. Best, Stacey and Greg Stacey Chan, Ph.D. | Manager Analysis Group, Inc. | Economic, Financial, and Strategy Consulting 1900 16th Street, Suite 1100, Denver, CO 80202 720-963-5307 (direct) | 720-963-5300 (main) stacey.chan@analysisgroup.com<mailto:stacey.chan@analysisgroup.com> l www.analysisgroup.com
participants (1)
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Ariel Liang