February 2017 - Ws2-staff_acct

Re: [Ws2-staff_acct] Doc A reminder - your views / thoughts to consider
by avri＠acm.org Feb. 13, 2017

Feb. 13, 2017

I will also be in Reykjavik, assuming I get there, but was planning to get up for it. Avri Sent from my T-Mobile 4G LTE Device -------- Original message --------From: Johan Helsingius <julf(a)julf.com> Date: 2/12/17 11:20 (GMT-05:00) To: ws2-staff_acct(a)icann.org Subject: Re: [Ws2-staff_acct] Doc A reminder - your views / thoughts to consider Same problem as Klaus and Greg - I will also be in Reykjavik. Postponing would be great. Julf On 12-02-17 12:26, Klaus Stoll wrote: > Dear Friends > > Greetings. I have the same problem as Greg. As there will be relevant > discussions to our topic here at the Intersessional, may I suggest we > might postpone the meeting for a week. > > Yours > > Klaus > > > On 2/12/2017 5:53 AM, Greg Shatan wrote: >> I may have trouble making the call. I'll be in Iceland for the NCPH >> Intersessional, and the call will be at 5 am, after what could be a >> late evening. >> >> Greg >> >> *Greg Shatan >> *C: 917-816-6428 >> S: gsshatan >> gregshatanipc(a)gmail.com <mailto:gregshatanipc@gmail.com> >> >> >> On Sat, Feb 11, 2017 at 11:36 PM, Jordan Carter >> <jordan(a)internetnz.net.nz <mailto:jordan@internetnz.net.nz>> wrote: >> >> Hi all >> >> Document A is still welcoming your comments and thoughts -- this >> is the one that sets out the roles and relationships of Board, >> Staff and Community in the ICANN system. >> >> It's here: >> >> *https://docs.google.com/document/d/1wGRrJZ-i7WA0uYBIHaB5Q3ssqfRmbAcgHJwlQ6scHZY/edit?usp=sharing >> <https://docs.google.com/document/d/1wGRrJZ-i7WA0uYBIHaB5Q3ssqfRmbAcgHJwlQ6s…>* >> >> We hope to finish and finalise this on the call on 16 February, >> and get it to the CCWG in time for debate in Copenhagen. >> >> Here are some things to think about: >> >> * what's the right scope for the work - i.e. does it stray too far >> from the overall topic of Staff Accountability? >> >> * what do you think of the structural changes to the doc I have >> proposed today? >> >> * read the recommendations - any questions or concerns about them >> would be helpful >> >> >> Thanks, >> Jordan >> >> -- >> Jordan Carter >> >> Chief Executive >> *InternetNZ * >> * >> * >> +64-4-495-2118 <tel:+64%204-495%202118> (office) | +64-21-442-649 >> <tel:+64%2021%20442%20649> (mob) | Skype: jordancarter >> jordan(a)InternetNZ.net.nz <mailto:jordan@InternetNZ.net.nz> | >> www.InternetNZ.nz <http://www.InternetNZ.nz> >> / >> / >> /A better world through a better Internet/ >> >> >> _______________________________________________ >> Ws2-staff_acct mailing list >> Ws2-staff_acct(a)icann.org <mailto:Ws2-staff_acct@icann.org> >> https://mm.icann.org/mailman/listinfo/ws2-staff_acct >> <https://mm.icann.org/mailman/listinfo/ws2-staff_acct> >> >> >> >> >> _______________________________________________ >> Ws2-staff_acct mailing list >> Ws2-staff_acct(a)icann.org >> https://mm.icann.org/mailman/listinfo/ws2-staff_acct > > > > _______________________________________________ > Ws2-staff_acct mailing list > Ws2-staff_acct(a)icann.org > https://mm.icann.org/mailman/listinfo/ws2-staff_acct > _______________________________________________ Ws2-staff_acct mailing list Ws2-staff_acct(a)icann.org https://mm.icann.org/mailman/listinfo/ws2-staff_acct

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Doc A reminder - your views / thoughts to consider
by Jordan Carter Feb. 12, 2017

Feb. 12, 2017

Hi all Document A is still welcoming your comments and thoughts -- this is the one that sets out the roles and relationships of Board, Staff and Community in the ICANN system. It's here: *https://docs.google.com/document/d/1wGRrJZ-i7WA0uYBIHaB5Q3ssqfRmbAcgHJwlQ6scHZY/edit?usp=sharing <https://docs.google.com/document/d/1wGRrJZ-i7WA0uYBIHaB5Q3ssqfRmbAcgHJwlQ6s…>* We hope to finish and finalise this on the call on 16 February, and get it to the CCWG in time for debate in Copenhagen. Here are some things to think about: * what's the right scope for the work - i.e. does it stray too far from the overall topic of Staff Accountability? * what do you think of the structural changes to the doc I have proposed today? * read the recommendations - any questions or concerns about them would be helpful Thanks, Jordan -- Jordan Carter Chief Executive *InternetNZ * +64-4-495-2118 (office) | +64-21-442-649 (mob) | Skype: jordancarter jordan(a)InternetNZ.net.nz | www.InternetNZ.nz *A better world through a better Internet*

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FW: [Ws2-diversity] Response for WS2 Sub Group on Staff Accountability.
by Nathalie Vergnolle Feb. 9, 2017

Feb. 9, 2017

Re-routing Sam's response below to the staff acct mailing list. -----Original Message----- From: ws2-diversity-bounces(a)icann.org [mailto:ws2-diversity-bounces@icann.org] On Behalf Of Samantha Eisner Sent: Saturday, February 04, 2017 2:49 PM To: Lousewies Vanderlaan <lousewies.vanderlaan(a)board.icann.org> Cc: ws2-diversity(a)icann.org; Thomas Rickert (thomas(a)rickert.net) <thomas(a)rickert.net> Subject: Re: [Ws2-diversity] Response for WS2 Sub Group on Staff Accountability. Yes. The formal name for it is the Anonymous Hotline Policy. Sent from my iPhone > On Feb 4, 2017, at 12:14 PM, Lousewies Vanderlaan <lousewies.vanderlaan(a)board.icann.org> wrote: > > Does this include our Whisteblower policy? > > Sent from my iPad > >> On 4 Feb 2017, at 08:47, Karen Mulberry <karen.mulberry(a)icann.org> wrote: >> >> Dear CCWG Accountability WS2 Subgroup on Staff Accountability, >> >> Please find attached here policies which relate to staff's accountability. These will be posted shortly on ICANN.org for broader community access. >> >> These policies are: >> . Anonymous Hotline >> . Confidentiality >> . Conflict of Interest >> . Employee Conduct & Work Rules >> . Equal Employment >> . Fraud >> . Open Door >> . Outside Business Interests >> . Prohibition of Workplace Harassment >> >> The ICANN CEO is responsible at the overall level for the ICANN organization staff member's accountability, as noted in prior responses as well. In relation to staff accountability, there are many ways that ICANN holds staff accountable to these employment policies. Adherence to these policies is a fundamental expectation underlying the work of every ICANN Organization Staff member. >> >> As to adherence, ICANN Organization's management, led by the CEO, is responsible for managing all staff members' adherence to policies. The policies themselves set out reporting chains, and investigatory processes that are each followed. There are multiple ways to ensure adherence and it is through the management chain, and well-established Human Resource practices, that potential violations from the policies are reported and investigated. The Complaints Officer, once established, could serve an important role in identifying violations of employment policies. Under ICANN's new Bylaws, the community's ability to directly hold staff accountable are also enhanced, through the availability of a broadened IRP and Reconsideration. While the Office of the Ombudsman does not have jurisdiction over HR matters, community complaints of unfairness of staff members can be taken to the Ombudsman. >> >> In addition, as the policies also identify issues that could result in violations of laws, the applicable legal systems and California Attorney General also could reach ICANN organization staff member conduct. ICANN is governed by California laws and regulations, U.S. Federal laws and regulations (including laws related to ICANN's tax exempt status), law and regulations of other places that it has employees, and is guided by best practices under those schemes. >> >> All staff members are regularly informed of staff policies through the annual confirmation process, training programs and intranet blogs, as well as at any point when an issue or question is raised that addresses one of the policies. Employment policies are always available to staff through ICANN's intranet. >> >> We hope the information is helpful. The point person for future questions on human resources is Diane Schroeder, who is happy to participate on sub-group team calls if requested. >> >> Karen Mulberry >> Multistakeholder Strategy and Strategic Initiatives (MSSI) ICANN >> >> <mime-attachment> >> <Codes and Policies related to staff accountability.zip> > _______________________________________________ > Ws2-diversity mailing list > Ws2-diversity(a)icann.org > https://mm.icann.org/mailman/listinfo/ws2-diversity _______________________________________________ Ws2-diversity mailing list Ws2-diversity(a)icann.org https://mm.icann.org/mailman/listinfo/ws2-diversity

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Re: [Ws2-staff_acct] Links on Staff Accountability Wiki
by Karen Mulberry Feb. 8, 2017

Feb. 8, 2017

Jeff, Thanks for noting the problem, we will look into the issue with the links and update accordingly. Karen Mulberry Multistakeholder Strategy and Strategic Initiatives (MSSI) ICANN From: <ws2-staff_acct-bounces(a)icann.org> on behalf of Jeff Neuman <jeff.neuman(a)comlaude.com> Date: Wednesday, February 8, 2017 at 8:56 AM To: "ws2-staff_acct(a)icann.org" <ws2-staff_acct(a)icann.org> Subject: [Ws2-staff_acct] Links on Staff Accountability Wiki All, The Wiki page for WS2 Staff Accountability are a little messed up. Almost all of the links point to ICANN’s Delegation of Authority Guidelines as opposed to Questions from Staff awaiting responses, etc.) Jeffrey J. Neuman Senior Vice President |Valideus USA | Com Laude USA 1751 Pinnacle Drive, Suite 600 Mclean, VA 22102, United States E: jeff.neuman(a)valideus.com<mailto:jeff.neuman@valideus.com> or jeff.neuman(a)comlaude.com<mailto:jeff.neuman@comlaude.com> T: +1.703.635.7514 M: +1.202.549.5079 @Jintlaw

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Links on Staff Accountability Wiki
by Jeff Neuman Feb. 8, 2017

Feb. 8, 2017

All, The Wiki page for WS2 Staff Accountability are a little messed up. Almost all of the links point to ICANN's Delegation of Authority Guidelines as opposed to Questions from Staff awaiting responses, etc.) Jeffrey J. Neuman Senior Vice President |Valideus USA | Com Laude USA 1751 Pinnacle Drive, Suite 600 Mclean, VA 22102, United States E: jeff.neuman(a)valideus.com<mailto:jeff.neuman@valideus.com> or jeff.neuman(a)comlaude.com<mailto:jeff.neuman@comlaude.com> T: +1.703.635.7514 M: +1.202.549.5079 @Jintlaw

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Fwd: Response for WS2 Sub Group on Staff Accountability.
by avri doria Feb. 6, 2017

Feb. 6, 2017

-------- Forwarded Message -------- Subject: Response for WS2 Sub Group on Staff Accountability. Date: Sat, 4 Feb 2017 16:47:37 +0000 From: Karen Mulberry <karen.mulberry(a)icann.org> To: avri doria <avri(a)acm.org>, Jordan Carter <jordan(a)internetnz.net.nz>, ws2-diversity(a)icann.org <ws2-diversity(a)icann.org> CC: León Felipe Sánchez Ambía <leonfelipe(a)sanchez.mx>, Mathieu Weill <mathieu.weill(a)afnic.fr>, Thomas Rickert (thomas(a)rickert.net) <thomas(a)rickert.net> Dear CCWG Accountability WS2 Subgroup on Staff Accountability, Please find attached here policies which relate to staff’s accountability. These will be posted shortly on _ICANN.org_ for broader community access. These policies are: · Anonymous Hotline · Confidentiality · Conflict of Interest · Employee Conduct & Work Rules · Equal Employment · Fraud · Open Door · Outside Business Interests · Prohibition of Workplace Harassment The ICANN CEO is responsible at the overall level for the ICANN organization staff member’s accountability, as noted in prior responses as well. In relation to staff accountability, there are many ways that ICANN holds staff accountable to these employment policies. Adherence to these policies is a fundamental expectation underlying the work of every ICANN Organization Staff member. As to adherence, ICANN Organization’s management, led by the CEO, is responsible for managing all staff members’ adherence to policies. The policies themselves set out reporting chains, and investigatory processes that are each followed. There are multiple ways to ensure adherence and it is through the management chain, and well-established Human Resource practices, that potential violations from the policies are reported and investigated. The Complaints Officer, once established, could serve an important role in identifying violations of employment policies. Under ICANN’s new Bylaws, the community’s ability to directly hold staff accountable are also enhanced, through the availability of a broadened IRP and Reconsideration. While the Office of the Ombudsman does not have jurisdiction over HR matters, community complaints of unfairness of staff members can be taken to the Ombudsman. In addition, as the policies also identify issues that could result in violations of laws, the applicable legal systems and California Attorney General also could reach ICANN organization staff member conduct. ICANN is governed by California laws and regulations, U.S. Federal laws and regulations (including laws related to ICANN’s tax exempt status), law and regulations of other places that it has employees, and is guided by best practices under those schemes. All staff members are regularly informed of staff policies through the annual confirmation process, training programs and intranet blogs, as well as at any point when an issue or question is raised that addresses one of the policies. Employment policies are always available to staff through ICANN’s intranet. We hope the information is helpful. The point person for future questions on human resources is Diane Schroeder, who is happy to participate on sub-group team calls if requested. /Karen Mulberry/ Multistakeholder Strategy and Strategic Initiatives (MSSI) ICANN --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

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Re: [Ws2-staff_acct] [Ws2-diversity] Response for WS2 Sub Group on Staff Accountability.
by Pam Little Feb. 4, 2017

Feb. 4, 2017

It seems this thread has been mis-posted to ws2-diversity(a)icann.org so I am posting it to ws2-staff_acct(a)icann.org. I believe the "Anonymous Hotline" is meant to work as a whistle-blower policy. Maybe a name change is in order? Kind regards, Pam -----Original Message----- From: ws2-diversity-bounces(a)icann.org [mailto:ws2-diversity-bounces@icann.org] On Behalf Of Lousewies Vanderlaan Sent: Sunday, February 05, 2017 7:15 AM To: Karen Mulberry Cc: ws2-diversity(a)icann.org; Thomas Rickert (thomas(a)rickert.net) Subject: Re: [Ws2-diversity] Response for WS2 Sub Group on Staff Accountability. Does this include our Whisteblower policy? Sent from my iPad > On 4 Feb 2017, at 08:47, Karen Mulberry <karen.mulberry(a)icann.org> wrote: > > Dear CCWG Accountability WS2 Subgroup on Staff Accountability, > > Please find attached here policies which relate to staff’s accountability. These will be posted shortly on ICANN.org for broader community access. > > These policies are: > · Anonymous Hotline > · Confidentiality > · Conflict of Interest > · Employee Conduct & Work Rules > · Equal Employment > · Fraud > · Open Door > · Outside Business Interests > · Prohibition of Workplace Harassment > > The ICANN CEO is responsible at the overall level for the ICANN organization staff member’s accountability, as noted in prior responses as well. In relation to staff accountability, there are many ways that ICANN holds staff accountable to these employment policies. Adherence to these policies is a fundamental expectation underlying the work of every ICANN Organization Staff member. > > As to adherence, ICANN Organization’s management, led by the CEO, is responsible for managing all staff members’ adherence to policies. The policies themselves set out reporting chains, and investigatory processes that are each followed. There are multiple ways to ensure adherence and it is through the management chain, and well-established Human Resource practices, that potential violations from the policies are reported and investigated. The Complaints Officer, once established, could serve an important role in identifying violations of employment policies. Under ICANN’s new Bylaws, the community’s ability to directly hold staff accountable are also enhanced, through the availability of a broadened IRP and Reconsideration. While the Office of the Ombudsman does not have jurisdiction over HR matters, community complaints of unfairness of staff members can be taken to the Ombudsman. > > In addition, as the policies also identify issues that could result in violations of laws, the applicable legal systems and California Attorney General also could reach ICANN organization staff member conduct. ICANN is governed by California laws and regulations, U.S. Federal laws and regulations (including laws related to ICANN’s tax exempt status), law and regulations of other places that it has employees, and is guided by best practices under those schemes. > > All staff members are regularly informed of staff policies through the annual confirmation process, training programs and intranet blogs, as well as at any point when an issue or question is raised that addresses one of the policies. Employment policies are always available to staff through ICANN’s intranet. > > We hope the information is helpful. The point person for future questions on human resources is Diane Schroeder, who is happy to participate on sub-group team calls if requested. > > Karen Mulberry > Multistakeholder Strategy and Strategic Initiatives (MSSI) ICANN > > <mime-attachment> > <Codes and Policies related to staff accountability.zip> _______________________________________________ Ws2-diversity mailing list Ws2-diversity(a)icann.org https://mm.icann.org/mailman/listinfo/ws2-diversity

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Notes, recordings, transcript for WS2 Staff Accountability Subgroup Meeting #8_ 2 February 2017
by MSSI Secretariat Feb. 2, 2017

Feb. 2, 2017

Hello all, The notes, recordings and transcripts for CCWG Accountability WS2 Staff Accountability Subgroup Meeting #8 – 2 February 2017 will be available here: https://community.icann.org/x/MgC4Aw A copy of the notes may be found below. Thank you. With kind regards, Brenda Brewer, Projects & Operations Assistant Multistakeholder Strategy & Strategic Initiatives (MSSI) Internet Corporation for Assigned Names and Numbers (ICANN) Notes (including relevant portions of chat): 1. Intro: agenda review, attendance, SOI check Audio only: Jeff Neuman, Greg Shatan, George Sadowsky. Roll call will be taken from AC room. No SOI updates. 2. Update on working draft Document A version 1.3. Jordan is rapporteur on this document (main item at 16 Feb meeting) Document, open to comments and suggested edits, can be found at: https://docs.google.com/document/d/1wGRrJZ-i7WA0uYBIHaB5Q3ssqfRmbAcgHJwlQ6s… Marked up from previous version available for review: https://docs.google.com/document/d/1wXuZw-VFeMLT3B5UHLU_nY1SWyzp6-VLeVZF1FY… Very few people have edited the document so far. Document will be kept open on-line one more week, and will be reviewed by the subgroup during the next call, on Feb 16. 3. Detailed Discussion of Responses to Staff questions https://docs.google.com/document/d/1ELuw6i3mGAjnZBe0Vc_lraNQrWw5m_I6UyipEHa… • Avri: Answers have been mostly contributed by Klaus. Encourage others to contribute. Not sure if we have alignment between document A and the answers provided here. • Julf Helsingius: Yes, ICANN.org tends to promote ICANN, not the community • Jeff Neuman: FYI - The registries have some thoughts on Question 1 that we will be submitting. The registries have been in discussion with ICANN staff. There have been situations where ICANN has tried to push their views without going through the multistakeholder process. • Jeff: Why did ICANN respond to our questions with more questions? what is ICANN going to do with these answers? seems very defensive from ICANN to answer our questions with more questions. Does it mean they won't participate in these discussions unless we answer their questions? • Greg Shatan: this discussion shows the challenge of staff accountability. Difficult to balance out accountability and transparency and necessity to make business decision. • George Sadowsky: speaking as board liaison for this group. I am in LA, so I can try to better understand what is going on here and reach out to staff. • Phil Corwin: I haven't had the same experience but I don't represent contracted parties. I would like to see listed under question 1 a specific example, ie request for reconsideration filed in 2016. • Avri: there are many bilateral issues, I'd like to encourage people to voice them out. • George: are these isolated incidents? • Philip Corwin: At a certain point a series of isolated incidents constitutes a clear pattern of behavior experienced by a broad cross section of the community • Jeff Neuman: http://schd.ws/hosted_files/icann572016/a6/I57%20HYD_Sun06Nov2016-Board%20w… ,[schd.ws] starting on page 30 and continuing pretty much to the end we talk about the seemingly adversarial relationship between the contracted parties and the ICANN staff • Philip Corwin: In regard to question 3, perhaps we should ask staff to identify specific instances in which they have not been treated in a respectful manner, because I can't recall witnessing any. 4. Discussion/Seeking feedback on First Draft Document B Avri is rapporteur on this document https://docs.google.com/document/d/1UnkJuukv0px-CfIDgLrjdDZa2CpBvSahPvAXdYY… Avri: encouraging people to contribute to this document too. 5. Schedule check We have slipped on our schedule. Jordan and I need to recalibrate. 6. AOB

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Reply to staff staff questions
by Klaus Stoll Feb. 1, 2017

Feb. 1, 2017

Dear working group members Greetings. Please find attached my first draft to reply to the staff questions. I wanted to just condense the text from text a but then thought it would be stupid to repeat everything. The key is that in the point of view of ICANN.org and its staff, the community role is now to support and aid ICANN.org and it's staff and not how it should be the other way round). I have decided to send you now what I have, otherwise I will write another 5 pages and my language. Hope it helps in one way or another Yours Klaus PS: Sorry I did not upload the text to the Google doc. I simply could not find it.

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