- Ws2-staff_acct - lists.icann.org

Links on Staff Accountability Wiki
by Jeff Neuman Feb. 8, 2017

Feb. 8, 2017

All, The Wiki page for WS2 Staff Accountability are a little messed up. Almost all of the links point to ICANN's Delegation of Authority Guidelines as opposed to Questions from Staff awaiting responses, etc.) Jeffrey J. Neuman Senior Vice President |Valideus USA | Com Laude USA 1751 Pinnacle Drive, Suite 600 Mclean, VA 22102, United States E: jeff.neuman(a)valideus.com<mailto:jeff.neuman@valideus.com> or jeff.neuman(a)comlaude.com<mailto:jeff.neuman@comlaude.com> T: +1.703.635.7514 M: +1.202.549.5079 @Jintlaw

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Fwd: Response for WS2 Sub Group on Staff Accountability.
by avri doria Feb. 6, 2017

Feb. 6, 2017

-------- Forwarded Message -------- Subject: Response for WS2 Sub Group on Staff Accountability. Date: Sat, 4 Feb 2017 16:47:37 +0000 From: Karen Mulberry <karen.mulberry(a)icann.org> To: avri doria <avri(a)acm.org>, Jordan Carter <jordan(a)internetnz.net.nz>, ws2-diversity(a)icann.org <ws2-diversity(a)icann.org> CC: León Felipe Sánchez Ambía <leonfelipe(a)sanchez.mx>, Mathieu Weill <mathieu.weill(a)afnic.fr>, Thomas Rickert (thomas(a)rickert.net) <thomas(a)rickert.net> Dear CCWG Accountability WS2 Subgroup on Staff Accountability, Please find attached here policies which relate to staff’s accountability. These will be posted shortly on _ICANN.org_ for broader community access. These policies are: · Anonymous Hotline · Confidentiality · Conflict of Interest · Employee Conduct & Work Rules · Equal Employment · Fraud · Open Door · Outside Business Interests · Prohibition of Workplace Harassment The ICANN CEO is responsible at the overall level for the ICANN organization staff member’s accountability, as noted in prior responses as well. In relation to staff accountability, there are many ways that ICANN holds staff accountable to these employment policies. Adherence to these policies is a fundamental expectation underlying the work of every ICANN Organization Staff member. As to adherence, ICANN Organization’s management, led by the CEO, is responsible for managing all staff members’ adherence to policies. The policies themselves set out reporting chains, and investigatory processes that are each followed. There are multiple ways to ensure adherence and it is through the management chain, and well-established Human Resource practices, that potential violations from the policies are reported and investigated. The Complaints Officer, once established, could serve an important role in identifying violations of employment policies. Under ICANN’s new Bylaws, the community’s ability to directly hold staff accountable are also enhanced, through the availability of a broadened IRP and Reconsideration. While the Office of the Ombudsman does not have jurisdiction over HR matters, community complaints of unfairness of staff members can be taken to the Ombudsman. In addition, as the policies also identify issues that could result in violations of laws, the applicable legal systems and California Attorney General also could reach ICANN organization staff member conduct. ICANN is governed by California laws and regulations, U.S. Federal laws and regulations (including laws related to ICANN’s tax exempt status), law and regulations of other places that it has employees, and is guided by best practices under those schemes. All staff members are regularly informed of staff policies through the annual confirmation process, training programs and intranet blogs, as well as at any point when an issue or question is raised that addresses one of the policies. Employment policies are always available to staff through ICANN’s intranet. We hope the information is helpful. The point person for future questions on human resources is Diane Schroeder, who is happy to participate on sub-group team calls if requested. /Karen Mulberry/ Multistakeholder Strategy and Strategic Initiatives (MSSI) ICANN --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

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Re: [Ws2-staff_acct] [Ws2-diversity] Response for WS2 Sub Group on Staff Accountability.
by Pam Little Feb. 4, 2017

Feb. 4, 2017

It seems this thread has been mis-posted to ws2-diversity(a)icann.org so I am posting it to ws2-staff_acct(a)icann.org. I believe the "Anonymous Hotline" is meant to work as a whistle-blower policy. Maybe a name change is in order? Kind regards, Pam -----Original Message----- From: ws2-diversity-bounces(a)icann.org [mailto:ws2-diversity-bounces@icann.org] On Behalf Of Lousewies Vanderlaan Sent: Sunday, February 05, 2017 7:15 AM To: Karen Mulberry Cc: ws2-diversity(a)icann.org; Thomas Rickert (thomas(a)rickert.net) Subject: Re: [Ws2-diversity] Response for WS2 Sub Group on Staff Accountability. Does this include our Whisteblower policy? Sent from my iPad > On 4 Feb 2017, at 08:47, Karen Mulberry <karen.mulberry(a)icann.org> wrote: > > Dear CCWG Accountability WS2 Subgroup on Staff Accountability, > > Please find attached here policies which relate to staff’s accountability. These will be posted shortly on ICANN.org for broader community access. > > These policies are: > · Anonymous Hotline > · Confidentiality > · Conflict of Interest > · Employee Conduct & Work Rules > · Equal Employment > · Fraud > · Open Door > · Outside Business Interests > · Prohibition of Workplace Harassment > > The ICANN CEO is responsible at the overall level for the ICANN organization staff member’s accountability, as noted in prior responses as well. In relation to staff accountability, there are many ways that ICANN holds staff accountable to these employment policies. Adherence to these policies is a fundamental expectation underlying the work of every ICANN Organization Staff member. > > As to adherence, ICANN Organization’s management, led by the CEO, is responsible for managing all staff members’ adherence to policies. The policies themselves set out reporting chains, and investigatory processes that are each followed. There are multiple ways to ensure adherence and it is through the management chain, and well-established Human Resource practices, that potential violations from the policies are reported and investigated. The Complaints Officer, once established, could serve an important role in identifying violations of employment policies. Under ICANN’s new Bylaws, the community’s ability to directly hold staff accountable are also enhanced, through the availability of a broadened IRP and Reconsideration. While the Office of the Ombudsman does not have jurisdiction over HR matters, community complaints of unfairness of staff members can be taken to the Ombudsman. > > In addition, as the policies also identify issues that could result in violations of laws, the applicable legal systems and California Attorney General also could reach ICANN organization staff member conduct. ICANN is governed by California laws and regulations, U.S. Federal laws and regulations (including laws related to ICANN’s tax exempt status), law and regulations of other places that it has employees, and is guided by best practices under those schemes. > > All staff members are regularly informed of staff policies through the annual confirmation process, training programs and intranet blogs, as well as at any point when an issue or question is raised that addresses one of the policies. Employment policies are always available to staff through ICANN’s intranet. > > We hope the information is helpful. The point person for future questions on human resources is Diane Schroeder, who is happy to participate on sub-group team calls if requested. > > Karen Mulberry > Multistakeholder Strategy and Strategic Initiatives (MSSI) ICANN > > <mime-attachment> > <Codes and Policies related to staff accountability.zip> _______________________________________________ Ws2-diversity mailing list Ws2-diversity(a)icann.org https://mm.icann.org/mailman/listinfo/ws2-diversity

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Notes, recordings, transcript for WS2 Staff Accountability Subgroup Meeting #8_ 2 February 2017
by MSSI Secretariat Feb. 2, 2017

Feb. 2, 2017

Hello all, The notes, recordings and transcripts for CCWG Accountability WS2 Staff Accountability Subgroup Meeting #8 – 2 February 2017 will be available here: https://community.icann.org/x/MgC4Aw A copy of the notes may be found below. Thank you. With kind regards, Brenda Brewer, Projects & Operations Assistant Multistakeholder Strategy & Strategic Initiatives (MSSI) Internet Corporation for Assigned Names and Numbers (ICANN) Notes (including relevant portions of chat): 1. Intro: agenda review, attendance, SOI check Audio only: Jeff Neuman, Greg Shatan, George Sadowsky. Roll call will be taken from AC room. No SOI updates. 2. Update on working draft Document A version 1.3. Jordan is rapporteur on this document (main item at 16 Feb meeting) Document, open to comments and suggested edits, can be found at: https://docs.google.com/document/d/1wGRrJZ-i7WA0uYBIHaB5Q3ssqfRmbAcgHJwlQ6s… Marked up from previous version available for review: https://docs.google.com/document/d/1wXuZw-VFeMLT3B5UHLU_nY1SWyzp6-VLeVZF1FY… Very few people have edited the document so far. Document will be kept open on-line one more week, and will be reviewed by the subgroup during the next call, on Feb 16. 3. Detailed Discussion of Responses to Staff questions https://docs.google.com/document/d/1ELuw6i3mGAjnZBe0Vc_lraNQrWw5m_I6UyipEHa… • Avri: Answers have been mostly contributed by Klaus. Encourage others to contribute. Not sure if we have alignment between document A and the answers provided here. • Julf Helsingius: Yes, ICANN.org tends to promote ICANN, not the community • Jeff Neuman: FYI - The registries have some thoughts on Question 1 that we will be submitting. The registries have been in discussion with ICANN staff. There have been situations where ICANN has tried to push their views without going through the multistakeholder process. • Jeff: Why did ICANN respond to our questions with more questions? what is ICANN going to do with these answers? seems very defensive from ICANN to answer our questions with more questions. Does it mean they won't participate in these discussions unless we answer their questions? • Greg Shatan: this discussion shows the challenge of staff accountability. Difficult to balance out accountability and transparency and necessity to make business decision. • George Sadowsky: speaking as board liaison for this group. I am in LA, so I can try to better understand what is going on here and reach out to staff. • Phil Corwin: I haven't had the same experience but I don't represent contracted parties. I would like to see listed under question 1 a specific example, ie request for reconsideration filed in 2016. • Avri: there are many bilateral issues, I'd like to encourage people to voice them out. • George: are these isolated incidents? • Philip Corwin: At a certain point a series of isolated incidents constitutes a clear pattern of behavior experienced by a broad cross section of the community • Jeff Neuman: http://schd.ws/hosted_files/icann572016/a6/I57%20HYD_Sun06Nov2016-Board%20w… ,[schd.ws] starting on page 30 and continuing pretty much to the end we talk about the seemingly adversarial relationship between the contracted parties and the ICANN staff • Philip Corwin: In regard to question 3, perhaps we should ask staff to identify specific instances in which they have not been treated in a respectful manner, because I can't recall witnessing any. 4. Discussion/Seeking feedback on First Draft Document B Avri is rapporteur on this document https://docs.google.com/document/d/1UnkJuukv0px-CfIDgLrjdDZa2CpBvSahPvAXdYY… Avri: encouraging people to contribute to this document too. 5. Schedule check We have slipped on our schedule. Jordan and I need to recalibrate. 6. AOB

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Reply to staff staff questions
by Klaus Stoll Feb. 1, 2017

Feb. 1, 2017

Dear working group members Greetings. Please find attached my first draft to reply to the staff questions. I wanted to just condense the text from text a but then thought it would be stupid to repeat everything. The key is that in the point of view of ICANN.org and its staff, the community role is now to support and aid ICANN.org and it's staff and not how it should be the other way round). I have decided to send you now what I have, otherwise I will write another 5 pages and my language. Hope it helps in one way or another Yours Klaus PS: Sorry I did not upload the text to the Google doc. I simply could not find it.

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Notes, recordings, transcript for WS2 Staff Accountability Subgroup Meeting #7_19January 2017
by MSSI Secretariat Jan. 23, 2017

Jan. 23, 2017

Hello all, The notes, recordings and transcripts for CCWG Accountability WS2 Staff Accountability Subgroup Meeting #7 – 19 January 2017 will be available here: https://community.icann.org/x/xJ3DAw A copy of the action items and notes may be found below. Thank you. With kind regards, Brenda Brewer, Projects & Operations Assistant Multistakeholder Strategy & Strategic Initiatives (MSSI) Internet Corporation for Assigned Names and Numbers (ICANN) Action Items · Participants to read A and B document by EOB Monday and provide comments for drafting team- JC to send reminder to list. · Staff to provide answer to sub-group on access to documents by 27 January 2017. · Klaus Stoll to draft answers to Staff Questions for consideration by group by 27 Janaury 2017. Notes (11 participants at start of call) 1. Intro: agenda review, attendance, SOI check Jordan Carter: Avri Doria will not be able to join the call today. 2. Detailed discussion-seeking feedback on working draft Document A v 1.3Document, open to comments and suggested edits, Jordan Carter: JC,AD and KS have cleaned up the document from the 5th of January - still needs a lot of tidying up to get it to first reading. Asking participants to post comments on the clean version of the Google doc https://docs.google.com/document/d/1wGRrJZ-i7WA0uYBIHaB5Q3ssqfRmbAcgHJwlQ6s… Klaus Stoll: Would ask everyone to read the document and comment so we can go into a final editing. Jordan Carter: (presentation of the structure document). Klaus Stoll: The first three sections are a rehash of existing document - as such asking a reader to go through 6 pages of introduction - so maybe we could bring our recommendations more at the beginning could be better. Jordan Carter: If a good idea we should be clear about what is standard and what is editorial from us. Anything on the Role Descriptions? (none). Anything on relationships? Pam Little: 1.3.1 Root or just the DNS? Jordan Carter: we should use standard language. Jeff Neuman: Community does not implement policy - is this correct and we should note the gNSO work on this. Jordan Carter: please share that link. So the language is not quite right yet. Back to Relationships section 2. Jeff Neuman: I will try to find a good reference Jordan Carter: Section 3 - any comments. Pam Little: second para - ending - "some important differences" could be removed as we are talking about similarities here. Jordan Carter: Section 4 - this needs quite a bit to tightening up. this gets close to the scope of this group and should be looked at in this light. Section 5 - Recommendations - I disagree with the financial indepence recommendation (registries and registrars should not fund ICANN). Pam Little: @Jeff - ICANN provided a detailed response to our questions. Jeff Neuman: I agree with removal of that bullet point Alan Greenberg: how would this funding recommendation work? Klaus Stoll: This financial relationship sometimes leads to conflicts and so we should look at better way to fund us to avoid this. Jeff Neuman: @Klaus - But you are assuming there is a problem Jeff Neuman: where is the evidence of that? Alan Greenberg: Agree there is an issue but would not resolve it this way. This resolution makes no sense as is. Klaus Stoll: If we do the second part we would be out of the scope of this sub-group. Jordan Carter: There is something there that could put pressure on staff to dealing with those participants who fund the company. Alan Greenberg: No problem with identifying the issue but the recommendation does not make sense. Jeff Neuman: We need to identify sources of information for sections 1 and 2 - otherwise causes confusion for the reader. Jordan Carter: the original longer version of this did have that and we have to bring some of that back. Phil Corwin: Agree that the financial recommendation does not make sense. Second the funds to come from registrants up though registrars and registrants. The funds are used to get a variety of participants in ICANN. We need a document that will identify remedies for issues with staff. Jordan Carter: That is for document A. Klaus Stoll: It would be good to make these comments in the documents would be very helpful. Jordan Carter: reminder to participants to please read and comment the document. 3. Initial discussion / seeking feedback on First Draft Document B - Avri is rapporteur on this Jordan Carter: Waiting for access to documents. Bernard Turcotte: Staff should have a response on thiss by the end of next week. Jordan Carter: We will not go into detail on this document here while we wait for access to the ICANN documents which would inform our work in drafting this further. https://docs.google.com/document/d/1UnkJuukv0px-CfIDgLrjdDZa2CpBvSahPvAXdYY… 4. Volunteers for response to Staff Questions Avri has prepared a document for answers to the questions that staff asked the group Jordan Carter: Who would like to volunteer to draft some further answers? Klaus Stoll: The answer to these questions are mostly in sections 4 and 5 of our document. I could spend some time to attempt a draft answer for us to consider. Jordan Carter: Great thanks. Cheryl Langdon-Orr (CLO): we need to send / resend the links to docs again to our Cheryl Langdon-Orr (CLO): list with reminder to contribute 5. Schedule check Jordan Carter: https://docs.google.com/document/d/1Ftd-Ps_qF46pf_iXf5foGjdUfCq64-St_43inFe… --- this is our Next Steps Jordan Carter: We are running a little late vs this schedule. We may not have docs A and B to the plenary prior to Copenhagen but should have one ready for Copenhagen. 6. AOB 1. Jordan Carter: AOB (none) – Adjourned Action Items: · Participants to read A and B document by EOB Monday and provide comments for drafting team- JC to send reminder to list. · Staff to provide answer to sub-group on access to documents by 27 January 2017. · Klaus Stoll to draft answers to Staff Questions for consideration by group by 27 Janaury 2017.

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Please Contribute to these documents
by Jordan Carter Jan. 20, 2017

Jan. 20, 2017

Hi everyone This email hopes to encourage you to READ and COMMENT or share THOUGHTS or OPINIONS on the documents we are working on: *Document A - relationships between ICANN Board, Staff and Community* A clean version of the doc - please comment on this one: https://docs.google.com/document/d/1wGRrJZ-i7WA0uYBIHaB5Q3ssqfRmbAcgHJwlQ 6scHZY/edit (Marked up from previous version at: https://docs.google.com/document/d/1wXuZw-VFeMLT3B5UHLU_nY1SWyzp6- VLeVZF1FY0UDk/edit) For Doc A it would be super helpful if you can add thoughts by end of Monday - a redraft will happen after that. Document B - systems etc at ICANN side - first draft Please add comments and thoughts: https://docs.google.com/ document/d/1UnkJuukv0px-CfIDgLrjdDZa2CpBvSahPvAXdYYTeHk/edit Response to Staff Questions Here is a place to help add answers https://docs.google.com/document/d/1ELuw6i3mGAjnZBe0Vc_ lraNQrWw5m_I6UyipEHaRJxc/edit Your input is vital! thanks all Jordan -- Jordan Carter Chief Executive *InternetNZ * +64-4-495-2118 (office) | +64-21-442-649 (mob) | Skype: jordancarter jordan(a)InternetNZ.net.nz | www.InternetNZ.nz *A better world through a better Internet*

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Draft Agenda for 19 Jan call at 19h UTC
by Jordan Carter Jan. 19, 2017

Jan. 19, 2017

Hi all Please find below a draft Agenda for our next meeting, coming up in fifteen hours or so. Apols for the late circulation. Speak soon, Jordan CCWG WS2: Staff Accountability Draft Agenda - 19 January 2017 at 19h UTC (this agenda as a Google Doc: https://docs.google.com/document/d/1mxzAO2dIEpvV8N31tauknrT2dHatsqRRLHb27EF…) 1. Intro: agenda review, attendance, SOI check 2. Detailed discussion / seeking feedback on working draft Document A version 1.3. Document, open to comments and suggested edits, can be found at: https://docs.google.com/document/d/1wGRrJZ-i7WA0uYBIHaB5Q3ssqfRmbAcgHJwlQ6s… Marked up from previous version at: https://docs.google.com/document/d/1wXuZw-VFeMLT3B5UHLU_nY1SWyzp6-VLeVZF1FY… 3. Initial discussion / seeking feedback on First Draft Document B Avri is rapporteur on this document Available: https://docs.google.com/document/d/1UnkJuukv0px-CfIDgLrjdDZa2CpBvSahPvAXdYY… 4. Volunteers for response to Staff Questions Avri has prepared a document for answers to the questions that staff asked the group, available at: https://docs.google.com/document/d/1ELuw6i3mGAjnZBe0Vc_lraNQrWw5m_I6UyipEHa… Who would like to volunteer to draft some further answers? 5. Schedule check 6. AOB -- Jordan Carter Chief Executive *InternetNZ * +64-4-495-2118 (office) | +64-21-442-649 (mob) | Skype: jordancarter jordan(a)InternetNZ.net.nz | www.InternetNZ.nz *A better world through a better Internet*

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Document A (Board Staff Community) second draft
by Jordan Carter Jan. 18, 2017

Jan. 18, 2017

Hi all In prep for our meeting Thursday 19 January at 19h UTC, Avri and Klaus and I have been prepping a second draft of the Document A paper. This will be a main agenda item at the call. You can find a clean copy here: <https://docs.google.com/document/d/1wGRrJZ- i7WA0uYBIHaB5Q3ssqfRmbAcgHJwlQ6scHZY/edit#> Marked up from the last version, w lots of comments etc (and thus quite slow): <https://docs.google.com/document/d/1wXuZw-VFeMLT3B5UHLU_nY1SWyzp6- VLeVZF1FY0UDk/edit> We think it needs a thorough edit to make it clearer and simpler to grab the key concepts, as at the moment it is quite long and opaque. *From this Thursday's call it would be great to get feedback and input from people, and your agreement to the possibility of another further edit. From there, the document can go into the CCWG once we do an online check for contentment.* What are your thoughts? Jordan -- Jordan Carter Chief Executive *InternetNZ * +64-4-495-2118 (office) | +64-21-442-649 (mob) | Skype: jordancarter jordan(a)InternetNZ.net.nz | www.InternetNZ.nz *A better world through a better Internet*

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Staff's questions to subgroup on Staff Accountbity
by avri doria Jan. 17, 2017

Jan. 17, 2017

hi, Just wanted to remind us that we have a set of questions from the staff pending response: from: <https://community.icann.org/download/attachments/59643290/Staff%20accountab…> Questions for the community: * What are some concrete examples of concerns that the community has with regards to staff accountability? Are the concerns about individual service delivery/individual staff, or about the potential that staff might cause a violation of ICANN policies, processes, or Bylaws? * In the staff accountability group, there have been suggestions that people within the ICANN Organization are afraid to speak to the community. Can you provide more detail to support these suggestions? Is the reluctance to speak based on perceptions of how the ICANN Organization will respond, or how the community will respond? * ICANN expects all people within the ICANN Organization to be respectful to the community in interactions. If the community is not treated with respect, that would clearly be an issue about which ICANN should be made aware. What is the expectation for the community in addressing members of the ICANN Organization? * Do you think that there should be areas where people in the ICANN Organization should be directly accountable to the community? What would this look like, and how could it be done in a way that does not interfere with the employer relationship? Are the enhancements of the Reconsideration and IRP Process, where staff action can be challenged directly, sufficient to address the subgroup’s concerns? How does one prevent inconsistent feedback to ICANN.org employees? --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

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Doc B
by avri doria Jan. 16, 2017

Jan. 16, 2017

hi, A few days late, and far short of what the doc needs to become, but a first draft can be found in: <https://docs.google.com/document/d/1UnkJuukv0px-CfIDgLrjdDZa2CpBvSahPvAXdYY…> The doc is open for text suggestions, recommended edits and comments. A pdf is attached. At this point i am the only person who has contributed to this doc. It needs more of a team effort than just that. I will try to get more time on it in the next days, but still need help. Also note that the request for access to staff documentation that is beyond the staff portal is still pending. thanks avri --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

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Reminder - thoughts on doc A
by Jordan Carter Jan. 10, 2017

Jan. 10, 2017

Hi all A reminder from our last call - there's an action on participants in the Staff Accountability group to have a look at the working draft of the document that looks at relationships between Board, Staff and Community in ICANN: https://docs.google.com/document/d/1wXuZw-VFeMLT3B5UHLU_nY1SWyzp6-VLeVZF1FY… It's my task to edit and reconcile those comments later this week. *If you are able to add your input by Midnight Wednesday UTC that would be helpful.* Thanks! Jordan -- Jordan Carter Chief Executive *InternetNZ * +64-4-495-2118 (office) | +64-21-442-649 (mob) | Skype: jordancarter jordan(a)InternetNZ.net.nz | www.InternetNZ.nz *A better world through a better Internet*

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Agenda for meeting week 1 2017; 5 Jan 0500
by avri doria Jan. 5, 2017

Jan. 5, 2017

Agenda for meeting week 1 2017; 5 Jan 0500 * Meeting start items * Discussion of CCWG Staff Accountability working draft draft 1.2 - Jordon is lead rapporteur on this doc. * Schedule check * AOB Document, open to comments and suggested edits, can be found at: <https://docs.google.com/document/d/1wXuZw-VFeMLT3B5UHLU_nY1SWyzp6-VLeVZF1FY…> PDF attached, however pdf downloads from Drive do not show comments made to the text in the Drive doc. If you cannot make the meeting please take an opportunity to comment in the Drive document so the comments can be included in meeting discussion. If you cannot make comments directly in the drive doc, please send them to the list. Note, Google drive does have the capability of allow editing of documents offline. You need to be online for initial access and for posting the edits, but they can be made when offline. Works on most mobiles as well. Thanks avri --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

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Should the Complaints Officer report into the General Counsel’s office?
by Pam Little Jan. 5, 2017

Jan. 5, 2017

Hi all, During today’s call, I noted that there have been some discussions on the list and in Hyderabad but not sure if the issue has been dropped or settled. I raised my concern over this newly created role reporting to ICANN’s General Counsel. My concern is twofold: potential conflict of interest and risks associated with concentration of power. I advocated for a separate Compliance & Ethics office be created within ICANN and would welcome thoughts and feedback from this group. There is no shortage of debate and diverse views on whether legal and compliance functions should be separate but thought this article (or the excerpt) might be of interest. https://globalcompliancenews.com/independence-day-the-separate-and-equal-co… Moreover, a joint Society of Corporate Compliance and Ethics (“SCCE”) and NYSE Governance Services survey released in September 2014 found that only 8% of the 249 organizations surveyed placed overall responsibility for the ethics and compliance program with the general counsel or chief legal officer, while 56% placed it with a compliance and/or ethics officer.[4] Among the entities surveyed, only 18% of the individuals responsible for compliance reported to the general counsel, while 38% reported to the CEO, and 19% to the board of directors. Accordingly, well over half of the entities surveyed maintain compliance departments separate from, and certainly not under the direct control of, the general counsel. An annual benchmarking survey conducted by Deloitte and Compliance Week reveals a similar trend. Of the 364 respondents participating in their 2015 Compliance Trends Survey, 59% reported having a stand-alone CCO, representing a 9% increase from the survey’s 2014 findings and a 22% increase from the 2013 findings. Additionally, in 57% of the participant companies, the CCO reports directly to the CEO or board of directors. Kind regards, Pam Little From: accountability-cross-community-bounces(a)icann.org [mailto:accountability-cross-community-bounces@icann.org] On Behalf Of MSSI Secretariat Sent: Thursday, January 05, 2017 5:31 PM To: ws2-staff_acct(a)icann.org Cc: CCWG Accountability Subject: [CCWG-ACCT] Notes, recordings, transcript for WS2 Staff Accountability Subgroup Meeting #6_ 05JAN17 Hello all, The notes, recordings and transcripts for CCWG Accountability WS2 Staff Accountability Subgroup Meeting #6 – 05 January 2017 will be available here: https://community.icann.org/x/wp3DAw A copy of the notes may be found below. Thank you. Kind Regards, Yvette Guigneaux Multi-Stakeholder & Strategic Initiative Assistant ICANN | Internet Corporation for Assigned Names & Numbers 12025 Waterfront Drive, Playa Vista, CA 90094 yvette.guigneaux(a)icann.org | www.icann.org[icann.org] <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.icann.org_&d=DgMGaQ…> _____ NOTES 1. Meeting start items - review of agenda and other administrative items 2. Review and discussion of responses to Questions from ICANN - noted that some of the responses to the questions may lead to recommendations for the group to consider. - need to provide some responses to the quetions posed in the response noted documents available to the staff to describe codes and they are posted on ICANN.org web site, wondered if those documents are available for the community to review/read, assumption that they are not currently available for the community - are they private to the employess and not visible to the community? - noted the need for further review of the response - concerns raised that ICANN has a lot of process and documents in place, but who is looking into the practice of the process and what are the consequences of not following the process in place, example what happens when CEO exceeds power delegated to him, noted are things as good as ICANN would like us to believe - concerns on the devils in the details Action (Karen): see if it would be possible to have a follow-up discussion with HR - concerns expressed on the Compliance Officer being under the General Counsel's office. Action (Pam Little): send email to the list with suggestions on the Compliance Officer Questions for follow-up: - Are the staff documents/codes noted in the response privet to staff only or are they public for community review? 3. Discussion of CCWG Staff Accountability working draft draft 1.2 (Document A) - document seems to be longer than expected. - document is meant to look at the relationship between the Board, the community and the staff. - there might be perceived conflicts of interest. - there appears to be different expectations from the community of the roles of staff, board and community. - there is a basic gap between what is said and what happens in reality. - not sure what was descriptive and what was normative in this document. - concern over the isolation of the board, and isolation of the 3 groups from each other. - document is a first draft, and needs more work from the group. - competing interests within the ICANN community makes it challenging for staff to be held accountable Action (subgroup): review and edit the document by the middle of next week (Wednesday, Jan 11), add comments but also add drafting changes in suggestion mode. Jordan and Klaus will then edit the document before the next call. For document B: - hiring process should be more open 4. Schedule check - Goal is to try and close document A by the next meeting - Avri will be working on document B next week, and will send the URL to the group - sticking to the schedule discussed in the last call: · Call 19 January (19h UTC): Test agreed changes to draft Document A. Work through draft Document B · Call 2 February (13h UTC): Test agreed changes to draft Document B. Finalise Document A for CCWG Plenary. Can send A to CCWG Plenary. · Call 16 February (05h UTC): Finalise Document B for CCWG Plenary. Both Documents to CCWG Plenary · Call 2 March (19h UTC): (if necessary - incorporate feedback from Plenary?) · Face to Face Plenary - 10 March 5. AOB - Concerns raised over the fact that very limited group of people are participating. We can try to get more people involved through the plenary. -Suggestion to get emails of participants and send the URL link to participants.

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Notes, recordings, transcript for WS2 Staff Accountability Subgroup Meeting #6_ 05JAN17
by MSSI Secretariat Jan. 5, 2017

Jan. 5, 2017

Hello all, The notes, recordings and transcripts for CCWG Accountability WS2 Staff Accountability Subgroup Meeting #6 – 05 January 2017 will be available here: https://community.icann.org/x/wp3DAw A copy of the notes may be found below. Thank you. Kind Regards, Yvette Guigneaux Multi-Stakeholder & Strategic Initiative Assistant ICANN | Internet Corporation for Assigned Names & Numbers 12025 Waterfront Drive, Playa Vista, CA 90094 yvette.guigneaux(a)icann.org<mailto:yvette.guigneaux@icann.org> | www.icann.org[icann.org]<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.icann.org_&d=DgMGaQ…> ________________________________ NOTES 1. Meeting start items - review of agenda and other administrative items 2. Review and discussion of responses to Questions from ICANN - noted that some of the responses to the questions may lead to recommendations for the group to consider. - need to provide some responses to the quetions posed in the response noted documents available to the staff to describe codes and they are posted on ICANN.org web site, wondered if those documents are available for the community to review/read, assumption that they are not currently available for the community - are they private to the employess and not visible to the community? - noted the need for further review of the response - concerns raised that ICANN has a lot of process and documents in place, but who is looking into the practice of the process and what are the consequences of not following the process in place, example what happens when CEO exceeds power delegated to him, noted are things as good as ICANN would like us to believe - concerns on the devils in the details Action (Karen): see if it would be possible to have a follow-up discussion with HR - concerns expressed on the Compliance Officer being under the General Counsel's office. Action (Pam Little): send email to the list with suggestions on the Compliance Officer Questions for follow-up: - Are the staff documents/codes noted in the response privet to staff only or are they public for community review? 3. Discussion of CCWG Staff Accountability working draft draft 1.2 (Document A) - document seems to be longer than expected. - document is meant to look at the relationship between the Board, the community and the staff. - there might be perceived conflicts of interest. - there appears to be different expectations from the community of the roles of staff, board and community. - there is a basic gap between what is said and what happens in reality. - not sure what was descriptive and what was normative in this document. - concern over the isolation of the board, and isolation of the 3 groups from each other. - document is a first draft, and needs more work from the group. - competing interests within the ICANN community makes it challenging for staff to be held accountable Action (subgroup): review and edit the document by the middle of next week (Wednesday, Jan 11), add comments but also add drafting changes in suggestion mode. Jordan and Klaus will then edit the document before the next call. For document B: - hiring process should be more open 4. Schedule check - Goal is to try and close document A by the next meeting - Avri will be working on document B next week, and will send the URL to the group - sticking to the schedule discussed in the last call: • Call 19 January (19h UTC): Test agreed changes to draft Document A. Work through draft Document B • Call 2 February (13h UTC): Test agreed changes to draft Document B. Finalise Document A for CCWG Plenary. Can send A to CCWG Plenary. • Call 16 February (05h UTC): Finalise Document B for CCWG Plenary. Both Documents to CCWG Plenary • Call 2 March (19h UTC): (if necessary - incorporate feedback from Plenary?) • Face to Face Plenary - 10 March 5. AOB - Concerns raised over the fact that very limited group of people are participating. We can try to get more people involved through the plenary. -Suggestion to get emails of participants and send the URL link to participants.

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Re: [Ws2-staff_acct] Agenda for meeting week 1 2017; 5 Jan 0500
by avri＠acm.org Jan. 5, 2017

Jan. 5, 2017

Hi, I don't think we did. Sounds like a good idea. Avri Sent from my T-Mobile 4G LTE Device -------- Original message --------From: Jordan Carter <jordan(a)internetnz.net.nz> Date: 1/3/17 21:13 (GMT-05:00) To: avri(a)acm.org, ws2-staff_acct(a)icann.org Subject: Re: [Ws2-staff_acct] Agenda for meeting week 1 2017; 5 Jan 0500 I missed a few meetings end of last year but have we discussed the staff reply to our questions? If not, shall we add that? J On Tue, 3 Jan 2017 at 1:25 PM, avri doria <avri(a)acm.org> wrote: Agenda for meeting week 1 2017; 5 Jan 0500 * Meeting start items * Discussion of CCWG Staff Accountability working draft draft 1.2 - Jordon is lead rapporteur on this doc. * Schedule check * AOB Document, open to comments and suggested edits, can be found at: <https://docs.google.com/document/d/1wXuZw-VFeMLT3B5UHLU_nY1SWyzp6-VLeVZF1FY…> PDF attached, however pdf downloads from Drive do not show comments made to the text in the Drive doc. If you cannot make the meeting please take an opportunity to comment in the Drive document so the comments can be included in meeting discussion. If you cannot make comments directly in the drive doc, please send them to the list. Note, Google drive does have the capability of allow editing of documents offline. You need to be online for initial access and for posting the edits, but they can be made when offline. Works on most mobiles as well. Thanks avri --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus _______________________________________________ Ws2-staff_acct mailing list Ws2-staff_acct(a)icann.org https://mm.icann.org/mailman/listinfo/ws2-staff_acct -- Jordan Carter Chief Executive, InternetNZ +64-21-442-649 | jordan(a)internetnz.net.nz Sent on the run, apologies for brevity

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ICANN doc on board/staff roles
by Jordan Carter Dec. 22, 2016

Dec. 22, 2016

Hi all As part of the ICANN reply to our questions on roles and responsibilities, they referenced a delegations document approved by the Board last month. I've copied it as an attachment to this email, and the link is: https://www.icann.org/en/system/files/files/delegation-of-authority-guideli… This provides substantial basis for the Document A work I am doing some low key drafting on (definition below). *Could those interested in the relationships Board <--> Staff <--> Community, have a look at the document and offer your opinions about its content?* This will help as I prepare a first draft of the paper over the next few days. By way of reminder, here is what document A is... - The CCWG-Accountability work with ICANN to develop a document that clearly describes the role of ICANN staff vis-à-vis the ICANN Board and the ICANN community. This document should include a general description of the powers vested in ICANN staff by the ICANN Board of Directors that need, and do not need, approval of the ICANN Board of Directors. *4-8 page document* - *Specifies roles of Staff, Board, Community* - *Staff* - *Board* - *Community* - *Specifies relationships between them* - *Staff<->Board* - *Staff<->Community* - *Board<->Community (descriptive only)* - *Describes any proposed Changes / Clarifications * - *Describes any activities that should be started/continued/stopped* - *Recommendations* Thanks in advance for your thoughts, Jordan *-- * Jordan Carter Chief Executive *InternetNZ * +64-4-495-2118 (office) | +64-21-442-649 (mob) | Skype: jordancarter jordan(a)InternetNZ.net.nz | www.InternetNZ.nz *A better world through a better Internet*

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Fwd: ICANN Responses to Staff Accountability Questions
by Jordan Carter Dec. 21, 2016

Dec. 21, 2016

Hi all Replies to questions received today from ICANN. best Jordan ---------- Forwarded message ---------- From: Karen Mulberry <karen.mulberry(a)icann.org> Date: 22 December 2016 at 08:35 Subject: ICANN Responses to Staff Accountability Questions To: avri doria <avri(a)acm.org>, Jordan Carter <jordan(a)internetnz.net.nz> Cc: León Felipe Sánchez Ambía <leonfelipe(a)sanchez.mx>, Mathieu Weill < mathieu.weill(a)afnic.fr>, Thomas Rickert <rickert(a)anwaelte.de>, ACCT-Staff < acct-staff(a)icann.org> Attached is the response from ICANN.org to the questions that were submitted by the WS2 Staff Accountability Subgroup. *Karen Mulberry* Director, Multistakeholder Strategy and Strategic Initiatives (MSSI) *ICANN* 12025 Waterfront Dr., Suite 300 Los Angeles, CA 90094 Phone: +1 424 353 9745 <+1%20424-353-9745> -- Jordan Carter Chief Executive *InternetNZ * +64-4-495-2118 (office) | +64-21-442-649 (mob) | Skype: jordancarter jordan(a)InternetNZ.net.nz | www.InternetNZ.nz *A better world through a better Internet*

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Notes, recordings, transcript for WS2 Staff Accountability Subgroup Meeting #6_ 15 December 2016
by MSSI Secretariat Dec. 15, 2016

Dec. 15, 2016

Hello all, The notes, recordings and transcripts for CCWG Accountability WS2 Staff Accountability Subgroup Meeting #6 – 15 December 2016 will be available here: https://community.icann.org/x/GJTDAw A copy of the notes may be found below. Thank you. With kind regards, Brenda Brewer, Projects & Operations Assistant Multistakeholder Strategy & Strategic Initiatives (MSSI) Internet Corporation for Assigned Names and Numbers (ICANN) Notes: (including relevant portions of the chat) 1. Intro, agenda review, SOI check Avri Doria: Proposed agenda - accepted. SOI check - no changes. Still awaiting documents from staff as agreed in Hyderabad. 2. Review of 'proposed next steps" Avri Doria: Presentation of Proposed Next Steps document. JC and I have advised the co-chairs that we will now be on track 2 (longer track). Discussion of 2 documents A and B. George Sadowsky: Issue of Board relationship of the Board with staff and the community is beyond the scope of this group (descriptive only instead of prescriptive). Avri Doria: Agree - if we ever notice anything in this area we would note it without making a recommendations. Klaus Stoll: good plan as long as we do not see this outline as absolute - will be glad to participate. Avri Doria: JC will be the pen holder on document A. There may be others. On to document B which I will initially hold the pen on. Description of B - expected to be a longer document - maybe 20 pages - any comments? George Sadowsky: Not all of the CCWG-Accountability? AD - from the WS1 recommendation but we are delegated by the CCWG to do this. GS also ICANN org and ICANN Board. AD - again but can add a footnote. Avri Doria: any other comments? (none). Seems acceptable. Next questions - Specifications? (no comment). Need volunteers for the documents. Review of schedule going forward - there are no additional calls this year and resume 5 January - description of schedule/plan in document. We need to get the draft done over the holidays and early January. Comments? (none). Who is volunteering? Klaus Stoll: These documents will be based on existing documents - have we captured all of these in one place to facilitate our drafting? Avri Doria: As noted earlier we are still waiting on staff to provide those - but we have to move ahead with what we have given the schedules. Klaus Stoll: Should ask staff to expedite - this is very important. Georgee Sadowsky: Support what Klaus is saying. Karen Mulberry: I have been told that it is being worked on and that it should be sent soon Pam Little: Can we ask Staff to send whatever they have now? Pam Little: Instead of waiting for everything. Karen Mulberry: Sorry, best i can do Karen Mulberry: Its my understanding that they are responding to all questions Avri Doria: Still looking for contributors to the documents. Ideally need a core group of 3 or 4 writers per document (none except KS). Alan Greenberg: I will put time into reviewing once something is drafted, but volunteering to do the work is less realistic. Avri Doria: AOB? (none0 Document B can be found at https://docs.google.com/document/d/1UnkJuukv0px-CfIDgLrjdDZa2CpBvSahPvAXdYY… [docs.google.com]<https://urldefense.proofpoint.com/v2/url?u=https-3A__docs.google.com_docume…> Adjourned.

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Agenda for meeting 15 Dec 1300 UTC
by avri doria Dec. 15, 2016

Dec. 15, 2016

Agenda 15 Dec 2016* * Intro: agenda review, attendance, SOI check *Review of “proposed next steps o Volunteers for Docs A & B PDF attached for agenda and proposed steps doc <https://docs.google.com/document/d/1Ftd-Ps_qF46pf_iXf5foGjdUfCq64-St_43inFe…>” --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

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Agenda for meeting 15 Dec 1300 UTC
by avri doria Dec. 15, 2016

Dec. 15, 2016

** *Agenda 15 Dec 2016* * * Intro: agenda review, attendance, SOI check * Review of “proposed next steps <https://docs.google.com/document/d/1Ftd-Ps_qF46pf_iXf5foGjdUfCq64-St_43inFe…>” o Volunteers for Docs A & B *PDF attached for agenda and proposed steps doc* * --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

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Next steps in our Staff Accountability work - work programme draft
by Jordan Carter Dec. 9, 2016

Dec. 9, 2016

Hi all Avri and I have had a chat / brainstorm at the IGF meeting and have prepared for the group's consideration an ambitious but achievable work plan. Attached as PDF and the Google doc is at: < https://docs.google.com/document/d/1Ftd-Ps_qF46pf_iXf5foGjdUfCq64-St_43inFe… > This would keep us on track for our schedule to have things ready for CCWG plenary First Reading at Copenhagen. What do you reckon? Welcome thoughts or discussion of this work plan - we will have it on the agenda for our coming call on 15 December. cheers Avri & Jordan -- Jordan Carter Chief Executive *InternetNZ * +64-4-495-2118 (office) | +64-21-442-649 (mob) | Skype: jordancarter jordan(a)InternetNZ.net.nz | www.InternetNZ.nz *A better world through a better Internet*

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Notes, recordings, transcript for WS2 Staff Accountability Subgroup Meeting #5_ 01 December 16
by MSSI Secretariat Dec. 2, 2016

Dec. 2, 2016

Hello all, The notes, recordings and transcripts for CCWG Accountability WS2 Staff Accountability Subgroup Meeting #5 – 01 December 2016 will be available here: https://community.icann.org/x/YITDAw A copy of the notes may be found below. Thank you. Kind Regards, Yvette Guigneaux Multi-Stakeholder & Strategic Initiative Assistant ICANN | Internet Corporation for Assigned Names & Numbers 12025 Waterfront Drive, Playa Vista, CA 90094 yvette.guigneaux(a)icann.org<mailto:yvette.guigneaux@icann.org> | www.icann.org<http://www.icann.org/> ________________________________ Notes: (including relevant portions of the chat): - Intro stuff: agenda review, attendance, SOI check • Apologies received from Jordan Carter & George Sadowsky • Roll call will be taken from the AC room • Agenda approved • No SOI updates - Review mandate • Reviewed mandate from Annex12 - Review of where we are • Formal request for documentation made, still pending • Had initial discussion with Goran in F2F in HYD • Jordan & Avri have discussed basis for cooperation between Staff and Community, and are preparing a write-up of those discussions to share with the group asap • Denise: Do we have more details on how/when Goran is planning to document staff's role? • Avri: Should be part of the answers we are waiting to receive from ICANN • Greg: general message I heard from Goran is that the staff is here to serve/support the community. Performance reviews is a key point for this group to deal with. • Alan Greenberg: Performance reviews of people who are here to serve the volunteer community, but with no input from the volunteer community, is :"interesting" • Jeff Neumann would like to bring up another point. It feels that sometimes staff are at a loss and don't know what their path forward is. It is frustrating when something needs to be implemented and doesn't get implemented by ICANN staff. • We need answers on what exists, in order to review and further discuss. • Pam Little: Could we get a commitment when our questions will be answered? • Phil Corwin would like to bring up another point: means for GDD staff tio be sensitized to policy implications of certain contract negotiating positions and a procedure for them to inform policy staff and GNSO Council in advance to gather feedback on impact and appropriateness. - Review of what we need to get done and how we will get it done. • Avri presented next steps per her presentation • Reviewed the Staff Acct dashboard slide, that will be updated monthly. - Schedule and can we still meet the short track schedule • Avri thought the group was on the longer track, but for now the group is on the shorter track. • Seems difficult to meet the shorter track timeline, given the remaining work. • Alan, Greg, Cheryl agree the group cannot meet the shorter schedule. • Robin Gross: There are so many different ongoing working groups going on right now. It is just not possible to get it all done on the timeline ICANN wants. - AOB • No AOB.

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Upcoming meeting - 1 Dec 19 UTC - Updated
by avri doria Dec. 1, 2016

Dec. 1, 2016

Hi, Proposed Agenda - Intro stuff: agenda review, attendance, SOI check - Review of where we are -- Discuss outcomes from Hyderabad -- Discuss recent changes and how they contribute to our task -- Status of document requests - Review of what we need to get done and how we will get it done. - Schedule and can we still meet the short track schedule - AOB --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

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Upcoming meeting - 1 Dec 19 UTC
by avri doria Nov. 29, 2016

Nov. 29, 2016

Hi, Proposed Agenda - Intro stuff: agenda review, attendance, SOI check - Review of where we are - Review of what we need to get done and how we will get it done. - AOB --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

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Staff accountability and the new complaints function
by avri doria Nov. 4, 2016

Nov. 4, 2016

Hi, One of the subjects discussed with the CEO in the CCWG meeting this morning was the complaints function and how it would work. After a bit of discussion the subject was passed on to our subgroup for follow up. The issues to be reviewed include: * The placement of the function in the legal department, particularly considering the legal obligation of legal dept. to protect the organization and the conflict of interest this creates in impartially dealing with complaints * what impact does the imperative on legal to "Defend the Fortress/Faith" have on how people might have complaints dealt with, or their willingness to complain * Any other aspects that people can think of or that come up in the discussions. Thanks Avri & Jordan co-rapporteurs --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

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Agenda for 27 Oct 5 UTC
by avri doria Oct. 27, 2016

Oct. 27, 2016

Hi, Agenda can be found at: <https://docs.google.com/document/d/1PQ_zeNXOkVGeviASMoWmmgwHqq6-wPfqMJ5DhRY…> PDF of the Agenda as well as of the relevant docs is attached. Thanks avri --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

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Notes, recordings and transcript for WS2 Staff Accountability Subgroup Meeting #4 | 27 October16
by MSSI Secretariat Oct. 27, 2016

Oct. 27, 2016

Hello all, The notes, recordings and transcripts for the CCWG Accountability WS2 Staff Accountability Subgroup Meeting #4 | 27 October 16 will be available here: https://community.icann.org/x/ExC4Aw The copy of the notes can be found below. Thank you! Brenda & Yvette Notes Staff Accountability Subgroup Meeting #4 | on Wednesday, 27 October @ 05:00 UTC (including relevant parts of chat): 3 participants at start of call - Will carry on anyways. SOI Jordan Carter: (no changes) Action Items from previous meeting Rapporteurs' reply to email from ICANN CEO Jordan Carter: Goran has confirmed he will attend the CCWG F2F. Avri Doria: Will consider his answer to the CCWG Co-Chairs to also be an answer to us. Jordan Carter: Status report completed. Snapshot Hyderabad Report Submitted Avri Doria: (presentation of report) Questions document - Group discussion and review- Next steps for this document - How do we get the questions answered https://docs.google.com/document/d/1QvsZC-oEDd0L0D1faBd4b3VXjEAv7jHz0wnQyi5… Jordan Carter: Our request is that we would ask CCWG staff to get the relevant parts of staff to answer within a reasonable timeframe (December). Avri Doria: there are 4 points which did not get inserted in the document because they were not accepted. These are: avri doria: Are individual staff members accountable to the ICANN community, or are they only accountable to their bosses in the ICANN staff hierarchy? In other words are there multiple points of staff accountability to the community or is only the CEO accountable. Are their different accountability structures for policy staff who are an integral part of the community processes than there is for operational staff, e.g. GDd? Is the CEO accountable to the Board, to the ICANN community or to both? Are staff, members of the ICANN community? Are they stakeholders in any sense? If they are stakeholders, how does their position in a hierarchical top down structure affect the nature of their stakeholder relationship to the rest of the community. Avri Doria: Still unclear on how to take the next step and where to get the answers to these. Pam Little: would Sam Eisner be helpful in this. Jordan Carter: I will do a final edit and submit to CCWG staff asking where these questions should be addressed officially. Next steps - work plan Drafter/s for Doc 1 (roles of staff, board, etc. document, includes definitions of staff/board/etc., and description of interactions among staff/board/etc.) Drafter/s for Doc 2 (staff code of conduct and other internal matters document) Jordan Carter: Have to advise our rapporteurs that once we get the information from ICANN there will have to be some writing by more than just the rapporteurs. Avri Doria: Rapporteurs will have to participate in the writing. Pam Little: happy to assist on either. But Steve Crocker has said there are overlaps with the AOC reviews - what is the status of this? Avri Doria: have not heard there is any intent to merge any of our work. As to ATRT3 - WS2 work stays in WS2. Pam Little: are we meeting in Hyderabad as a sub-group. Jordan Carter: no and no facilities for a formal meeting. Avri Doria: Very informal meetings are possible. Pam Little: Would be nice to meet the people who are working on this. Avri Doria: We could ask the sub-group people to stand up group by group at the F2F. Jordan Carter: good idea. AOB Jordan Carter: (note). Will send the questions to staff. Adjourned.

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Fwd: Info request for Staff Accountability group CCWG WS2
by Jordan Carter Oct. 27, 2016

Oct. 27, 2016

for the record and for transparency. Jordan ---------- Forwarded message ---------- From: Jordan Carter <jordan(a)internetnz.net.nz> Date: 27 October 2016 at 18:41 NZ Summer Time (UTC+13) Subject: Info request for Staff Accountability group CCWG WS2 To: ACCT-Staff <acct-staff(a)icann.org> Cc: Mathieu Weill <Mathieu.Weill(a)afnic.fr>, Thomas Rickert < thomas(a)rickert.net>, León Felipe Sánchez Ambía <leonfelipe(a)sanchez.mx>, avri doria <avri(a)apc.org> Dear Accountability staff, Please find attached some questions and requests for information from the group of CCWG members working on the WS2 topic regarding staff accountability. As identified in our report to the CCWG for consideration at Hyderabad, the info this document requests is only available within ICANN to the best of our knowledge. Further, our group cannot make progress on its work until we know the information set out. Avri and I would be grateful if you could obtain answers to the questions, or let us know if there is a different point in the ICANN system to which we should direct these. I'll copy this note to the staff accountability email list for their info. Many thanks in advance for your help, and I look forward to seeing you in Hyderabad soon! best, Jordan -- Jordan Carter Chief Executive *InternetNZ * +64-4-495-2118 (office) | +64-21-442-649 (mob) | Skype: jordancarter jordan(a)InternetNZ.net.nz | www.InternetNZ.nz *A better world through a better Internet* -- Jordan Carter Chief Executive *InternetNZ * +64-4-495-2118 (office) | +64-21-442-649 (mob) | Skype: jordancarter jordan(a)InternetNZ.net.nz | www.InternetNZ.nz *A better world through a better Internet*

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Final questions to ask / info to get
by Jordan Carter Oct. 27, 2016

Oct. 27, 2016

Hi all We've finalised the questions to ask / info to request from ICANN as attached - and the link to the google doc remains the same: https://docs.google.com/document/d/1QvsZC-oEDd0L0D1faBd4b3VXjEAv7jHz0wnQyi5… The rapporteurs will forward these on to the staff with a request to find out how answers can be obtained. Thanks for all the input, Jordan -- Jordan Carter Chief Executive *InternetNZ * +64-4-495-2118 (office) | +64-21-442-649 (mob) | Skype: jordancarter jordan(a)InternetNZ.net.nz | www.InternetNZ.nz *A better world through a better Internet*

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Draft SubGroup report for Hyderabad.
by avri doria Oct. 25, 2016

Oct. 25, 2016

Hi, This is coming to you at the last minute. We are required to submit a status report, according to a template, for the Hyderabad meeting. Jordan and I have put one together. We need to submit by end of business Friday 21 Oct in CA headquarters time (i.e. today). The draft, open to comment, can be found in: <https://docs.google.com/document/d/1e-YsDmDg8lYB0Fn3oq4yUDhe8WOzgKTlg9YgVx8… > A pdf is attached. I plan to finalize the report later today. thanks avri --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

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Snapshot of WS2 Staff Accountability report for the pre Hyderabad CCWG meeting
by avri doria Oct. 23, 2016

Oct. 23, 2016

Dear Karen, Enclosed please find the snapshot of the WS2 Staff Accountability SubGroup report that was requested for the upcoming CCWG meeting. Thanks for you patience on the deadline. Avri (co-rapporteur WS2 Staff Accountability subgroup) --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

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Questions / Information requests
by Jordan Carter Oct. 20, 2016

Oct. 20, 2016

Hi everyone Thanks for your work on the call this morning, and sorry about my audio again. I've made a preliminary start on questions for more info, based on the scope of our work in the WS1 report. Here is a link to the Google doc, which will allow anyone to comment on draft questions: < https://docs.google.com/document/d/1QvsZC-oEDd0L0D1faBd4b3VXjEAv7jHz0wnQyi5… > Please add your thoughts, comments, additional questions, etc, to that document, so we can evolve and improve it. I've pasted a copy below for those who want to see my first cut in their email. Information to Obtain/Questions to Ask The subgroup working on Staff Accountability as part of CCWG WorkStream 2 is developing questions to ask to obtain more information about current Staff Accountability arrangements at ICANN. The following questions are a WORKING DRAFT, and once finalised will be given to ICANN with a request for a response. It seems likely that some of this information will already be published, and some may be documented internally. Some may not be documented or may not be available for release for a range of reasons. These questions may at the minimum inspire discussion with ICANN and among ICANN staff. - Where is there documentation that concisely and authoritatively sets out ICANN’s view of the respective roles and responsibilities of ICANN’s Board, staff and community of participants in the organisation’s work? - What powers have been delegated by the ICANN Board to the Chief Executive and/or to staff more broadly, either with a need for an approval/consent/information check with the Board or for staff implementation? - What elements of the following document/s (or similar documents/systems) are in place regarding staff interaction with the community: - Code of Conduct - Transparency obligations or criteria - Induction - Training - Key performance indicators - How is staff accountability to the community, broadly expressed, audited or monitored or reviewed? - What feedback does ICANN seek from the community on matters related to staff accountability, and how does it solicit and consider that feedback? - What processes are in place to respond to any community concerns regarding staff accountability, including appropriate escalation processes? - What role does ICANN see the Ombudsman function as playing in helping to assure appropriate staff accountability? Note from Jordan: it is worth acknowledging this is a sensitive area, since staff are accountable in the first instance (and by law) to the Chief Executive. “Accountability to the community” is an overlay that adds complexity and needs to be negotiated carefully. In conducting its work, I recommend that this sub-group take an approach that is open, respectful and about shaping future frameworks. In particular, any issues that community participants have with any staff member/s, past or present, form no part of the work of this group and should not be raised as part of its proceedings. -- Jordan Carter Chief Executive *InternetNZ * +64-4-495-2118 (office) | +64-21-442-649 (mob) | Skype: jordancarter jordan(a)InternetNZ.net.nz | www.InternetNZ.nz *A better world through a better Internet*

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Agenda for 13 October 2016 @ 13h UTC
by avri doria Oct. 13, 2016

Oct. 13, 2016

Attached as pdf ** *Staff Accountability Meeting - 13 October 2016 @ 13h UTC* * * Agenda Review * SOI * Action Items from previous meeting o Rapporteurs’ reply to email from ICANN CEO * Questions document o Group discussion and review o Next steps for this document (https://docs.google.com/document/d/1QvsZC-oEDd0L0D1faBd4b3VXjEAv7jHz0wnQyi5…) * Next steps - work plan o Drafter/s for Doc 1 (roles of staff, board, etc document) o Drafter/s for Doc 2 (code of conduct and other internal matters document) o Drafter/s for a report for ICANN Hyderabad * AOB Source: https://docs.google.com/document/d/1PQ_zeNXOkVGeviASMoWmmgwHqq6-wPfqMJ5DhRY… * --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

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Notes, recordings, transcript for WS2 Staff Accountability Subgroup Meeting #2_29 September
by MSSI Secretariat Sept. 29, 2016

Sept. 29, 2016

Hello all, The notes, recordings and transcripts for CCWG Accountability WS2 Staff Accountability Subgroup Meeting #2 – 29 September 2016 will be available here: https://community.icann.org/x/KAysAw A copy of the notes may be found below. Thank you. With kind regards, Brenda Brewer MSSI Projects & Operations Assistant ICANN - Internet Corporation for Assigned Names and Numbers Notes 1. Review Action Items from previous meeting o Chair’s letter to ICANN CEO Reviewed reply from Goran to the request to have staff participant. Request to meet with Co-Chairs in Hyderabad and to possibility invite Goran to attend a subgroup meeting before Hyderabad. However the Co-Chair's may not be able to arrange such a call and will meet with Goran and provide an update to the group and then schedule a call with him and the group after Hyderabad 2. Staff paper on staff accountability Overview of the staff paper and review of what materials might be needed for follow up to address the two WS1 items noted in the scope section. Group to develop further questions for ICANN to address and respond 3. dot registry staff accountability issues https://docs.google.com/document/d/1GVH0e_SK7mN3GvRZ29ph1pjdGVgAa1v58mHXfyt…<https://urldefense.proofpoint.com/v2/url?u=https-3A__docs.google.com_docume…> Used the case as an example - Reviewed the dot registry paper and discussed the issues as it relates to staff accountability. Noted: Obligations to the bylaws, accountability, non discrimination, transparency. What are the expectations the panel held for staff accountability and transparency. Noted that the Board may have discussed the issue at its recent Board retreat as there were issue raised on transparency and staff accountability. 4. Next steps - work plan o Timeline Discussion - formulate questions to staff of existence and content of various policies, other questions that come from staff paper, third set of questions from the dot registry example. Jordan to provide first draft of questions. o Hyderabad or Copenhagen draft timeframe Discussion - timing of work, more on the longer timeframe and anticipate having draft report for Copenhagen. Will use this to schedule meetings going back to manage the work 5. AOB o Open & Safe staff participation in the group Letter to Goran included the ask to have staff participate openly in the group discussion. Raised question - aren't staff stakeholders too? Can staff speak freely or are there constraints Next meeting 13 October Documents Presented · Staff Accountability_Göran letter.pdf<https://community.icann.org/download/attachments/61606952/Staff%20Accountab…> · CopyofStaffAccountabilityWS2DraftStaffPaper.pdf<https://community.icann.org/download/attachments/61606952/CopyofStaffAccoun…> · redotregistrynotes.pdf<https://community.icann.org/download/attachments/61606952/redotregistrynote…>

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Fwd: Staff accountability in WS2 CCWG - invitation to meet
by Jordan Carter Sept. 25, 2016

Sept. 25, 2016

Hi all - for your info - Avri and I have written to Goran as agreed, Jordan ---------- Forwarded message ---------- From: Jordan Carter <jordan(a)internetnz.net.nz> Date: 26 September 2016 at 08:28 Subject: Staff accountability in WS2 CCWG - invitation to meet To: Goran Marby <Goran.Marby(a)icann.org> Cc: avri doria <avri(a)apc.org> Hi Göran, We are writing to you as the co-rapporteurs for the Staff Accountability subgroup of the CCWG WS2 on enhancing ICANN accountability. The topic area for our work is one that we think will be of interest to you as the incoming CEO, and we wondered if it would be possible to organise a meeting of the group with you? As Chief Executive, your significant role in setting the culture of the staff side of ICANN’s work in important. As you are relatively new in the role, you have the opportunity to assess current approaches and shape them. Hearing your thoughts about whether and/or how you plan to do that will help guide the tone of our group’s work - and help identify how we can best focus and contribute to ICANN being the responsive and accountable organisation it needs to be. An issue we would like to discuss with you is the ability for staff members to be able to participate openly and safely in this subgroup on staff accountability. There is a strong feeling in the group on the need for safe staff participation in a group discussing their accountability. We would appreciate your views, and if possible assurances, on this issue. If you are interested in such a discussion let us know, and we can follow up with more detail. Thanks, Avri Doria and Jordan Carter Co-rapporteurs - Staff Accountability CCWG on Enhancing ICANN Accountability -- Jordan Carter Chief Executive *InternetNZ * +64-4-495-2118 (office) | +64-21-442-649 (mob) | Skype: jordancarter jordan(a)InternetNZ.net.nz | www.InternetNZ.nz *A better world through a better Internet* -- Jordan Carter Chief Executive *InternetNZ * +64-4-495-2118 (office) | +64-21-442-649 (mob) | Skype: jordancarter jordan(a)InternetNZ.net.nz | www.InternetNZ.nz *A better world through a better Internet*

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Draft Agenda for 29 Sept 1900 UTC
by avri doria Sept. 24, 2016

Sept. 24, 2016

Hi, The next Staff Accountability session is scheduled for 29 Sept 1900 UTC Proposed Agenda ** * * Agenda Review * SOI * Action Items from previous meeting o Chair’s letter to ICANN CEO * Staff paper <http://drive.google.com/open?id=1fYf0ZL5q0HuAOyPlnpi-8IwJeHlMqkPiCew_6pmdjVk>on staff accountability o Actions arising from the paper o Request a staff / HR presentation? o Open Questions? * * * dot registry staff accountability issues * Next steps - work plan o Timeline o Hyderabad or Copenhagen draft timeframe * AOB o Open & Safe staff participation in the group * <https://docs.google.com/document/d/1BPAe4yqGtOKWR6jbXoUulucItrf5gTAynWezuu0…> * avri * --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

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Staff Accountability WS2 Draft Staff Paper
by Karen Mulberry Sept. 18, 2016

Sept. 18, 2016

Here is the Google Doc link to the Staff Accountability WS2 Draft Staff Paper https://docs.google.com/document/d/1-65rBcVD4Udh0nSsC_yX7g5lDU7RJWPSuupvqBIl hlQ/edit?usp=sharing I have also attached the Word version as well. Karen Mulberry Multistakeholder Strategy and Strategic Initiatives ICANN

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Further Postponement - Staff Accountability
by Jordan Carter Sept. 12, 2016

Sept. 12, 2016

Dear all, Avri and I have been conferring and have noted that the staff paper on this matter is still not available. As such, we propose to postpone this meeting until the paper is available. We are discussing the delays with the staff and we hope the paper is available soon. It's important to acknowledge that I at least have no concerns with the people doing the work - but I would have appreciated ICANN as a whole devoting more resource to this process, which is now introducing material delays to our work. best, Jordan Jordan Carter - co-rapporteur for CCWG WS2 Staff Accountability On 2 September 2016 at 06:47, avri doria <avri(a)apc.org> wrote: > Hi, > > Apologies to anyone for whom the cancellation came late. > > As we discussed at the last meeting, the plan had been to start with > discussing the Staff report on staff accountability. As that report was > not yet available decided that cancelling the meeting made the most > sense. I probably should have done it when the report was not available > 24 hours before the meeting, but didn't remember to do so in time. > > avri >

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About the canceled meeting
by avri doria Sept. 1, 2016

Sept. 1, 2016

Hi, Apologies to anyone for whom the cancellation came late. As we discussed at the last meeting, the plan had been to start with discussing the Staff report on staff accountability. As that report was not yet available decided that cancelling the meeting made the most sense. I probably should have done it when the report was not available 24 hours before the meeting, but didn't remember to do so in time. avri --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

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Notes, recordings, transcript for WS2 Staff Accountability Subgroup Meeting #1 - 19 August
by MSSI Secretariat Aug. 18, 2016

Aug. 18, 2016

Hello all, The notes, recordings and transcripts for CCWG Accountability WS2 Staff Accountability Subgroup Meeting #1 – 18 August 2016 will be available here: https://community.icann.org/x/JQysAw A copy of the notes may be found below. Thank you. With kind regards, Brenda Brewer MSSI Projects & Operations Assistant ICANN - Internet Corporation for Assigned Names and Numbers ______ Notes: Welcome and overview of the agenda and SOIs for participation as well as role of Observers.. Observers can change to participants by filling out an SOI or type in chat your comments. Overview of the structure and process for the subgroup, including the reporting process by the subgroup. Purpose of Staff Accountability WS2 subgroup from Annex 12 reviewed and is the basis from which the group will work. This included a review of the task.. Review of the issues to be worked on by the subgroup on Staff Accountability - need to consider the culture of accountability and transparency Question raised regarding how to get staff participation in the subgroup discussion.- drat possible note to Goren on having staff participation on the subgroup Review of the proposed approach for the subgroup work plan Identified potential dependancies with other subgroups that may impact the meeting schedule ACTION ITEMS: 1. Subgroup members have been asked to add text in the Google doc: <https://docs.google.com/presentation/d/18AT6C86las_PMIBlt3QMxsNrzaxo8i_YjGY…>

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Getting started
by avri doria Aug. 10, 2016

Aug. 10, 2016

Hi, It is time for us to start our work. While waiting for the staff report, Jordan and I, started to assemble some Background noted that contain excerpts from the Accountability work that shows our mandated work items. This can be found, open for comment and suggested edits, at: <https://docs.google.com/document/d/1Whv88g92TjVL4n7TIN_hGuh5BC7uMzelHCPizoi…> A pdf of the current state of that document is attached. Included in this Background draft is the following: ** *THOUGHTS RE PROCESS TO KICK OFF DISCUSSION* * * A first meeting to brainstorm perspectives and a work plan outline * Seems there are two key tasks, related to the two bullet points above in Para 15. * On the first bullet point, the group could do an online brainstorm for how this could look and then collectively wrangle our way to a first draft text * On the second bullet point, we could have a meeting where we get a presentation from ICANN on what they do re the second, and then reflect on that and decide what we’d like to see done / changed * Jordan and I, your co-rapporteurs for this effort are currently trying to figure out when we can schedule a first meeting, within the confines of the Staff assigned timeslots. Once we narrow it down a little we will probably initiate a doodle poll to find the best time. Current though is that: - we will pick one day of the week and rotate though the 3 timeslots: 0500, 1300, and 1900 UTC. - initially we are thinking of meeting every other week - we hope to do as much of the work online as possible We do plan for discussion of the schedule and timeline to be part of the first meeting, so nothing will be fixed in stone by scheduling the first meeting. --- I have one concern about our group. Looking at the Participant & Observer lists I do not see many staff members participating. I think it important that there be some staff members in this group, including some who are not part of legal staff or of senior management. I think talking about staff accountability without staff representation may be problematic. Of course there would need to provisions allowing for them to participate freely without worry that what they say may adversely affect their job prospects. I do not know if this concern is reasonable and whether others in the group share the concern. So I would be interested is seeing some comments on this topic. Well I hope that is enough to get the thoughts flowing. Will get back to the list soon. avri --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

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Day of week poll
by avri doria Aug. 10, 2016

Aug. 10, 2016

Dear Participants, I have started a poll to try and figure out the best day for rotation among the 0500, 1300, 1900 time slots for this group. If you have a preference, please mark it. If you have several preferences, please mark them. If you don't care what day, you can either ignore the poll or check all the days. http://doodle.com/poll/vz3d7ub756rmp7e4qchg3f4i/admin thanks avri --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

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Welcome! WS2 Staff Accountability Subgroup
by MSSI Secretariat July 12, 2016

July 12, 2016

Dear WS2 Staff Accountability Subgroup, Welcome to CCWG Accountability Work Stream 2 - Staff Accountability Subgroup! Thank you for volunteering to be part of this team. You will find the Staff Accountability Wiki page here<https://community.icann.org/x/mhWOAw> where the list of participants and observers can be found. Documents and meeting archives will also be posted here as available. This subteam list email address is: ws2-staff_acct(a)icann.org<mailto:ws2-staff_acct@icann.org> and is now open. If you have any admin inquiries, please direct them to acct-staff(a)icann.org<mailto:acct-staff@icann.org> With kind regards, Brenda Brewer MSSI Projects & Operations Assistant ICANN - Internet Corporation for Assigned Names and Numbers

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