April 2015 - Gnso-contactinfo-pdp-wg

Plans for the next few weeks
by Dillon, Chris April 13, 2015

April 13, 2015

Dear colleagues, We weren't able to run today's meeting as there were only three participants. I would like to suggest that we just postpone everything by one week. That would mean we would circulate a draft final report on 14 April. Before our next meeting, please make sure you are happy with the workplan and check whether you have final amendments for the comment review tool (see the URL below for both). So far no submissions have been made. If there aren't any by the end of next week's meeting we will assume that everyone is OK with the comments. https://community.icann.org/display/tatcipdp/2+April+2015 For those of you on holiday, enjoy it! Regards, Chris. == Research Associate in Linguistic Computing, Centre for Digital Humanities, UCL, Gower St, London WC1E 6BT Tel +44 20 7679 1599 (int 31599) ucl.ac.uk/dis/people/chrisdillon<http://ucl.ac.uk/dis/people/chrisdillon>

5 10

MP3 Translation and Transliteration of Contact Information PDP WG meeting - 9 April 2015
by Glen de Saint Géry April 9, 2015

April 9, 2015

Dear All, Please find the MP3 recording for the Translation and Transliteration of Contact Information PDP Working Group call held on Thursday 9 April 2015 at 13:00 UTC at: http://audio.icann.org/gnso/gnso-transliteration-contact-09apr15-en.mp3 On page: http://gnso.icann.org/en/group-activities/calendar#apr The recordings and transcriptions of the calls are posted on the GNSO Master Calendar page: http://gnso.icann.org/calendar/ Attendees: Chris Dillon – NCSG Jim Galvin - RySG Amr Elsadr – NCUC Pitinan Kooarmornpatana – GAC Petter Rindforth – IPC Peter Green - NCUC Pascal Haddad - Individual Sara Bockey – RySG Justine Chew – Individual – joined late Apologies: Rudi Vansnick – NPOC Emily Taylor – RrSG Peter Dernbach- IPC Wolf-Ulrich Knoben – ISPCP Wen Zhai - RySG ICANN staff: Julie Hedlund Lars Hoffmann Glen de Saint Géry Yolande Jimenez ** Please let me know if your name has been left off the list ** Wiki page: http://tinyurl.com/mpwxstx Thank you. Kind regards, Glen Glen de Saint Géry GNSO Secretariat gnso.secretariat(a)gnso.icann.org<mailto:gnso.secretariat@gnso.icann.org> http://gnso.icann.org Adobe Chat Transcript for Thursday 9 April 2015: Nathalie Peregrine:Welcome to the Translation and Transliteration PDP Working Group on Thursday, 09 April 2015. PAscal Haddad:Hello Glen de Saint Gery:welcome Pascal! Lars Hoffmann:Hello everybody. Chris Dillon:Hello everyone Pitinan Kooarmornpatana:Hi everyone :) Petter Rindforth:Hi there! Amr Elsadr:Hi all. Glen de Saint Gery:Welcome Amr! you missed the roll call but you will be on the attendance list Amr Elsadr:Thanks Glen. Apologies for being late. Amr Elsadr:Can the document on the screen please be desynched? Peter Green (CONAC):Hi, all, sorry for being late here Amr Elsadr:@Chris: It'd be helpful if edits in the final draft are red-lined. Amr Elsadr:Thanks. Petter Rindforth:I see 39 - 46 Amr Elsadr:So do I. Amr Elsadr:Text is a little small. Amr Elsadr:If the document is desynched, folks can zoom in and out according to personal preference. :) Lars Hoffmann:amr. i am happy to un-synch. but then we won't see what chris sees. i have just sent the document to the list again so you can open it in parallel too. hope that is a good compromise? Lars Hoffmann:done :) Amr Elsadr:Thnx. :) Amr Elsadr:It'd probably also be a good idea to provide a link to the initial report with the comment review tool, so that folks can cross check the comments submitted against the initial report. Amr Elsadr:There is a conflict between numbers 74 and 22. Petter Rindforth:and what about 75 vs 22 ;-) Amr Elsadr:To be honest, not sure what to make of 75. Recommendations made by the EWG are not binding. :) Petter Rindforth:ok, thanks Amr Elsadr:They are still subject to a post-EWG PDP. :) Amr Elsadr:@Jim: Certainly agree. Just wondering if we can also somehow address the IPC's concerns. Amr Elsadr:We could have a clear recommendation stating that this should be included in the issues report for the post-EWG PDP. Jim Galvin:+1 to Amr Amr Elsadr:@Petter: I hope that helps, even if just a little. :) Chris Dillon:https://community.icann.org/download/attachments/52894856/T%26T_Amen… Petter Rindforth:Amr, well it's at least something + Amr Elsadr::) Amr Elsadr:I won't make the 14th of May meeting. PAscal Haddad:Hello Petter Rindforth:Can be made quickly to give us an iea of the status until our next meeting PAscal Haddad:Can you hear me PAscal Haddad:Ok I am very happy PAscal Haddad:to be meeting with you all PAscal Haddad:I am just new here but I have a qick PAscal Haddad:quick PAscal Haddad:question Amr Elsadr:@Pascal: Make sure your audio is switched on by clicking on the phone icon at the top left of the screen. PAscal Haddad:Can;t we have sample of the data ? with PAscal Haddad:all languages PAscal Haddad:and PAscal Haddad:is PAscal Haddad:data cleaning PAscal Haddad:part of the PAscal Haddad:transliteration PAscal Haddad:? Amr Elsadr:Some examples posted here: https://community.icann.org/display/tatcipdp/5++Examples+of+Addresses Amr Elsadr:Unfortunately, Arabic not included. :) Amr Elsadr:Multiple languages use Arabic script too. :) Amr Elsadr:No vowels in Arabic. :) Amr Elsadr:We use tashkeel, which serves the same purpose. PAscal Haddad:but i think PAscal Haddad:it s mostly PAscal Haddad:about PAscal Haddad:standardizing names , areas PAscal Haddad:and cities PAscal Haddad:etc.. PAscal Haddad:like PAscal Haddad:you can write PAscal Haddad:Mohammed PAscal Haddad:or Mohammad PAscal Haddad:or Mohamad PAscal Haddad:or Mohamed PAscal Haddad:etc.. PAscal Haddad:you are totally right for example Lebanon PAscal Haddad:is a country in the Middle East PAscal Haddad:and exists Amr Elsadr:@Pascal: Yes, we explored such issues. What could also be confusing if the same person tranliterates his/her name differently when registering domain names with different registrars making cross referencing problematic. One of the many reasons using the original script/language is easier. PAscal Haddad:as areas PAscal Haddad:in the US Pitinan Kooarmornpatana:thanks Amr Elsadr:Thanks all. Bye. Sara Bockey:thank you all PAscal Haddad:Thanks Jim Galvin:Thanks all bye PAscal Haddad:Bye all Chris Dillon:Goodbye Julie Hedlund:Thanks everyone. Bye! Peter Green (CONAC):Bye, all Petter Rindforth:Thanks for a good meeting

1 0

RE: Follow up from public comment
by Dillon, Chris April 9, 2015

April 9, 2015

Many thanks, Michele. That's lovely, just what we need. Regards, Chris. -- Research Associate in Linguistic Computing, Centre for Digital Humanities, UCL, Gower St, London WC1E 6BT Tel +44 20 7679 1599 (int 31599) www.ucl.ac.uk/dis/people/chrisdillon<http://www.ucl.ac.uk/dis/people/chrisdillon> From: Michele Neylon - Blacknight [mailto:michele@blacknight.com] Sent: 09 April 2015 12:51 To: Dillon, Chris Cc: gnso-contactinfo-pdp-wg(a)icann.org Subject: RE: Follow up from public comment Chris The source of the data was GoDaddy. See: http://www.ionmag.asia/2015/02/the-right-rights-balance/ Specifically: "Are the dispute figures masking a wider problem? No, according to James Bladel, Vice President of Policy Planning at GoDaddy. "Compared to the size and scale of the Internet, the rate of infringement is extremely low. GoDaddy manages more than 58 million domain registrations across hundreds of TLDs, but only a tiny fraction (<0.1 per cent) are ever involved in a dispute or law enforcement action. Given the disproportionate amount of time and energy spent by ICANN on these issues, you would think that this is a much larger issue than it truly is."" Regards Michele -- Mr Michele Neylon Blacknight Solutions Hosting, Colocation & Domains http://www.blacknight.host/ http://blog.blacknight.com/ http://www.blacknight.press - get our latest news & media coverage http://www.technology.ie Intl. +353 (0) 59 9183072 Direct Dial: +353 (0)59 9183090 Social: http://mneylon.social ------------------------------- Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty Road,Graiguecullen,Carlow,Ireland Company No.: 370845 From: Dillon, Chris [mailto:c.dillon@ucl.ac.uk] Sent: 09 April 2015 11:36 To: Michele Neylon - Blacknight Cc: gnso-contactinfo-pdp-wg(a)icann.org<mailto:gnso-contactinfo-pdp-wg@icann.org> Subject: RE: Follow up from public comment Dear Michele, Many thanks for your prompt response. Regards, Chris. -- Research Associate in Linguistic Computing, Centre for Digital Humanities, UCL, Gower St, London WC1E 6BT Tel +44 20 7679 1599 (int 31599) www.ucl.ac.uk/dis/people/chrisdillon<http://www.ucl.ac.uk/dis/people/chrisdillon> From: Michele Neylon - Blacknight [mailto:michele@blacknight.com] Sent: 09 April 2015 11:24 To: Dillon, Chris Cc: gnso-contactinfo-pdp-wg(a)icann.org<mailto:gnso-contactinfo-pdp-wg@icann.org> Subject: RE: Follow up from public comment Chris I've reached out to the drafters of our comment to get that information for you. I assume that the number is drawn in part from the volume of UDRP / URS etc., vs the number of actual domains registered, but will confirm. Regards Michele -- Mr Michele Neylon Blacknight Solutions Hosting & Colocation, Domains http://www.blacknight.host/ http://www.blacknight.press/ - get all our latest media releases & coverage http://blog.blacknight.com/ http://www.technology.ie/ Intl. +353 (0) 59 9183072 Direct Dial: +353 (0)59 9183090 Social: http://mneylon.social ------------------------------- Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty Road,Graiguecullen,Carlow,Ireland Company No.: 370845 From: Dillon, Chris [mailto:c.dillon@ucl.ac.uk] Sent: Thursday, April 9, 2015 9:35 AM To: Michele Neylon - Blacknight Cc: gnso-contactinfo-pdp-wg(a)icann.org<mailto:gnso-contactinfo-pdp-wg@icann.org> Subject: Follow up from public comment Dear Michele, The Translation and Transliteration of Contact Information PDP WG is just about to start drafting its final report and it was noticed that the RrSG public comment http://forum.icann.org/lists/comments-transliteration-contact-initial-16dec… on p.3 mentions that only about 0.1% of domains are subject to law enforcement query or brand protection intervention. Please let us know the source of this statistic, as we would like to follow it up and possibly use it in our report. Sorry for not asking you about this nearer the time of the comment. Regards, Chris. -- Research Associate in Linguistic Computing, Centre for Digital Humanities, UCL, Gower St, London WC1E 6BT Tel +44 20 7679 1599 (int 31599) www.ucl.ac.uk/dis/people/chrisdillon<http://www.ucl.ac.uk/dis/people/chrisdillon>

2 1

Re: [gnso-contactinfo-pdp-wg] RE: Follow up from public comment
by Lars Hoffmann April 9, 2015

April 9, 2015

Dear all, To get some more relevant data I have reached out to ICANN's translation services to see what their current rate for translations is. They got back to me with the following: "Translations are not billed per hour, but per word. When a document is submitted for translation the material is assessed, one of the pieces of information we get from this assessment is the word count which allows us to estimate the time needed for delivery and, of course, the cost for the project. However, when the document or text to be translated represents less than 100 words, then the cost applied to the project is the ³minimum cost², and that is anywhere between $25 to $75, depending on the language, for any document of 100 or less words.² I hope this is useful as a ball park figure. Very best. Lars From: <Dillon>, Chris <c.dillon(a)ucl.ac.uk> Date: Thursday, 9 April 2015 12:35 To: Michele Neylon - Blacknight <michele(a)blacknight.com> Cc: "gnso-contactinfo-pdp-wg(a)icann.org" <gnso-contactinfo-pdp-wg(a)icann.org> Subject: [gnso-contactinfo-pdp-wg] RE: Follow up from public comment Dear Michele, Many thanks for your prompt response. Regards, Chris. -- Research Associate in Linguistic Computing, Centre for Digital Humanities, UCL, Gower St, London WC1E 6BT Tel +44 20 7679 1599 (int 31599) www.ucl.ac.uk/dis/people/chrisdillon <http://www.ucl.ac.uk/dis/people/chrisdillon> From: Michele Neylon - Blacknight [mailto:michele@blacknight.com] Sent: 09 April 2015 11:24 To: Dillon, Chris Cc: gnso-contactinfo-pdp-wg(a)icann.org Subject: RE: Follow up from public comment Chris I¹ve reached out to the drafters of our comment to get that information for you. I assume that the number is drawn in part from the volume of UDRP / URS etc., vs the number of actual domains registered, but will confirm. Regards Michele -- Mr Michele Neylon Blacknight Solutions Hosting & Colocation, Domains http://www.blacknight.host/ http://www.blacknight.press/ - get all our latest media releases & coverage http://blog.blacknight.com/ http://www.technology.ie/ Intl. +353 (0) 59 9183072 Direct Dial: +353 (0)59 9183090 Social: http://mneylon.social ------------------------------- Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty Road,Graiguecullen,Carlow,Ireland Company No.: 370845 From: Dillon, Chris [mailto:c.dillon@ucl.ac.uk] Sent: Thursday, April 9, 2015 9:35 AM To: Michele Neylon - Blacknight Cc: gnso-contactinfo-pdp-wg(a)icann.org Subject: Follow up from public comment Dear Michele, The Translation and Transliteration of Contact Information PDP WG is just about to start drafting its final report and it was noticed that the RrSG public comment http://forum.icann.org/lists/comments-transliteration-contact-initial-16dec1 4/msg00001.html on p.3 mentions that only about 0.1% of domains are subject to law enforcement query or brand protection intervention. Please let us know the source of this statistic, as we would like to follow it up and possibly use it in our report. Sorry for not asking you about this nearer the time of the comment. Regards, Chris. -- Research Associate in Linguistic Computing, Centre for Digital Humanities, UCL, Gower St, London WC1E 6BT Tel +44 20 7679 1599 (int 31599) www.ucl.ac.uk/dis/people/chrisdillon <http://www.ucl.ac.uk/dis/people/chrisdillon>

1 0

RE: Follow up from public comment
by Dillon, Chris April 9, 2015

April 9, 2015

Dear Michele, Many thanks for your prompt response. Regards, Chris. -- Research Associate in Linguistic Computing, Centre for Digital Humanities, UCL, Gower St, London WC1E 6BT Tel +44 20 7679 1599 (int 31599) www.ucl.ac.uk/dis/people/chrisdillon<http://www.ucl.ac.uk/dis/people/chrisdillon> From: Michele Neylon - Blacknight [mailto:michele@blacknight.com] Sent: 09 April 2015 11:24 To: Dillon, Chris Cc: gnso-contactinfo-pdp-wg(a)icann.org Subject: RE: Follow up from public comment Chris I've reached out to the drafters of our comment to get that information for you. I assume that the number is drawn in part from the volume of UDRP / URS etc., vs the number of actual domains registered, but will confirm. Regards Michele -- Mr Michele Neylon Blacknight Solutions Hosting & Colocation, Domains http://www.blacknight.host/ http://www.blacknight.press/ - get all our latest media releases & coverage http://blog.blacknight.com/ http://www.technology.ie/ Intl. +353 (0) 59 9183072 Direct Dial: +353 (0)59 9183090 Social: http://mneylon.social ------------------------------- Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty Road,Graiguecullen,Carlow,Ireland Company No.: 370845 From: Dillon, Chris [mailto:c.dillon@ucl.ac.uk] Sent: Thursday, April 9, 2015 9:35 AM To: Michele Neylon - Blacknight Cc: gnso-contactinfo-pdp-wg(a)icann.org Subject: Follow up from public comment Dear Michele, The Translation and Transliteration of Contact Information PDP WG is just about to start drafting its final report and it was noticed that the RrSG public comment http://forum.icann.org/lists/comments-transliteration-contact-initial-16dec… on p.3 mentions that only about 0.1% of domains are subject to law enforcement query or brand protection intervention. Please let us know the source of this statistic, as we would like to follow it up and possibly use it in our report. Sorry for not asking you about this nearer the time of the comment. Regards, Chris. -- Research Associate in Linguistic Computing, Centre for Digital Humanities, UCL, Gower St, London WC1E 6BT Tel +44 20 7679 1599 (int 31599) www.ucl.ac.uk/dis/people/chrisdillon<http://www.ucl.ac.uk/dis/people/chrisdillon>

1 0

Follow up from public comment
by Dillon, Chris April 9, 2015

April 9, 2015

Dear Michele, The Translation and Transliteration of Contact Information PDP WG is just about to start drafting its final report and it was noticed that the RrSG public comment http://forum.icann.org/lists/comments-transliteration-contact-initial-16dec… on p.3 mentions that only about 0.1% of domains are subject to law enforcement query or brand protection intervention. Please let us know the source of this statistic, as we would like to follow it up and possibly use it in our report. Sorry for not asking you about this nearer the time of the comment. Regards, Chris. -- Research Associate in Linguistic Computing, Centre for Digital Humanities, UCL, Gower St, London WC1E 6BT Tel +44 20 7679 1599 (int 31599) www.ucl.ac.uk/dis/people/chrisdillon<http://www.ucl.ac.uk/dis/people/chrisdillon>

1 0

Re: [ntfy-gnso-contactinfo-pdp-wg] REMINDER: Meeting invitation: Translation and Transliteration of Contact Information PDP Working Group Thursday 02 April 2015 at 13:00 UTC
by Amr Elsadr April 2, 2015

April 2, 2015

Hi, Apologies about the late notice, but I won't be able to make today's call. Thanks. Amr Sent from mobile > On Apr 1, 2015, at 5:21 PM, Terri Agnew <terri.agnew(a)icann.org> wrote: > > Dear All, > The next Translation and Transliteration of Contact Information PDP Working Group teleconference is scheduled for Thursday 02 April 2015 at 1300 UTC > As most countries who adopt DST will have done so from the 29th March 2015, please note, we are back to the usual UTC time. Check the link below for the correct meeting time. > 06:00 PDT, 09:00 EDT, 14:00 London, 15:00 CET > For other places see: http://tinyurl.com/ol3y3r7 > Adobe Connect room > Mailing list archives > Wiki page > The recordings and transcriptions of the calls are posted on the GNSO Master Calendar page > > The dial-in details are below - please let me know if you require a dial-out. > Please confirm your dial-out requests > GNSO Secretariats gnso-secs(a)icann.org > > _____________________________________________________________________ > Participant passcode: CONTACT > Dial in numbers: > Country > > Toll Numbers > Freephone/ > Toll Free Number > ARGENTINA > > > > > > 0800-777-0519 > > AUSTRALIA > > ADELAIDE: > > 61-8-8121-4842 > > 1-800-657-260 > > AUSTRALIA > > BRISBANE: > > 61-7-3102-0944 > > 1-800-657-260 > > AUSTRALIA > > CANBERRA: > > 61-2-6100-1944 > > 1-800-657-260 > > AUSTRALIA > > MELBOURNE: > > 61-3-9010-7713 > > 1-800-657-260 > > AUSTRALIA > > PERTH: > > 61-8-9467-5223 > > 1-800-657-260 > > AUSTRALIA > > SYDNEY: > > 61-2-8205-8129 > > 1-800-657-260 > > AUSTRIA > > > > 43-1-92-81-113 > > 0800-005-259 > > BELGIUM > > > > 32-2-400-9861 > > 0800-3-8795 > > BRAZIL > > > > 55-11-3958-0779 > > 0800-7610651 > > CHILE > > > > > > 1230-020-2863 > > CHINA > > CHINA A: > > 86-400-810-4789 > > 10800-712-1670 > > CHINA > > CHINA B: > > 86-400-810-4789 > > 10800-120-1670 > > COLOMBIA > > > > > > 01800-9-156474 > > CROATIA > > > > > > 080-08-06-309 > > CZECH REPUBLIC > > > > 420-2-25-98-56-64 > > 800-700-177 > > DENMARK > > > > 45-7014-0284 > > 8088-8324 > > ESTONIA > > > > > > 800-011-1093 > > FINLAND > > > > 358-9-5424-7162 > > 0-800-9-14610 > > FRANCE > > LYON: > > 33-4-26-69-12-85 > > 080-511-1496 > > FRANCE > > MARSEILLE: > > 33-4-86-06-00-85 > > 080-511-1496 > > FRANCE > > PARIS: > > 33-1-70-70-60-72 > > 080-511-1496 > > GERMANY > > > > 49-69-2222-20362 > > 0800-664-4247 > > GREECE > > > > 30-80-1-100-0687 > > 00800-12-7312 > > HONG KONG > > > > 852-3001-3863 > > 800-962-856 > > HUNGARY > > > > 36-1-700-8856 > > 06-800-12755 > > INDIA > > BANGALORE: > > 91-80-61275204 > > INDIA > > MUMBAI: > > 91-22-61501629 > > INDIA > > INDIA A: > > > > 000-800-852-1268 > > INDIA > > INDIA B: > > > > 000-800-001-6305 > > INDIA > > INDIA C: > > > > 1800-300-00491 > > INDONESIA > > > > > > 001-803-011-3982 > > IRELAND > > > > 353-1-246-7646 > > 1800-992-368 > > ISRAEL > > > > > > 1-80-9216162 > > ITALY > > MILAN: > > 39-02-3600-6007 > > 800-986-383 > > ITALY > > ROME: > > 39-06-8751-6018 > > 800-986-383 > > ITALY > > TORINO: > > 39-011-510-0118 > > 800-986-383 > > JAPAN > > OSAKA: > > 81-6-7878-2631 > > 0066-33-132439 > > JAPAN > > TOKYO: > > 81-3-6868-2631 > > 0066-33-132439 > > LATVIA > > > > > > 8000-3185 > > LUXEMBOURG > > > > 352-27-000-1364 > > 8002-9246 > > MALAYSIA > > > > > > 1-800-81-3065 > > MEXICO > > GUADALAJARA (JAL): > > 52-33-3208-7310 > > 001-866-376-9696 > > MEXICO > > MEXICO CITY: > > 52-55-5062-9110 > > 001-866-376-9696 > > MEXICO > > MONTERREY: > > 52-81-2482-0610 > > 001-866-376-9696 > > NETHERLANDS > > > > 31-20-718-8588 > > 0800-023-4378 > > NEW ZEALAND > > > > 64-9-970-4771 > > 0800-447-722 > > NORWAY > > > > 47-21-590-062 > > 800-15157 > > PANAMA > > > > > > 011-001-800-5072065 > > PERU > > > > > > 0800-53713 > > PHILIPPINES > > > > 63-2-858-3716 > > 1800-111-42453 > > POLAND > > > > > > 00-800-1212572 > > PORTUGAL > > > > > > 8008-14052 > > ROMANIA > > > > 40-31-630-01-79 > > RUSSIA > > > > > > 8-10-8002-0144011 > > SAUDI ARABIA > > > > > > 800-8-110087 > > SINGAPORE > > > > 65-6883-9230 > > 800-120-4663 > > SLOVAK REPUBLIC > > > > 421-2-322-422-25 > > 0800-002066 > > SOUTH AFRICA > > > > > > 080-09-80414 > > SOUTH KOREA > > > > 82-2-6744-1083 > > 00798-14800-7352 > > SPAIN > > > > 34-91-414-25-33 > > 800-300-053 > > SWEDEN > > > > 46-8-566-19-348 > > 0200-884-622 > > SWITZERLAND > > > > 41-44-580-6398 > > 0800-120-032 > > TAIWAN > > > > 886-2-2795-7379 > > 00801-137-797 > > THAILAND > > > > > > 001-800-1206-66056 > > TURKEY > > > > > > 00-800-151-0516 > > UNITED ARAB EMIRATES > > > > > > 8000-35702370 > > UNITED KINGDOM > > BIRMINGHAM: > > 44-121-210-9025 > > 0808-238-6029 > > UNITED KINGDOM > > GLASGOW: > > 44-141-202-3225 > > 0808-238-6029 > > UNITED KINGDOM > > LEEDS: > > 44-113-301-2125 > > 0808-238-6029 > > UNITED KINGDOM > > LONDON: > > 44-20-7108-6370 > > 0808-238-6029 > > UNITED KINGDOM > > MANCHESTER: > > 44-161-601-1425 > > 0808-238-6029 > > URUGUAY > > > > > > 000-413-598-3421 > > USA > > > > 1-517-345-9004 > > 866-692-5726 > > VENEZUELA > > > > > > 0800-1-00-3702 > > > Thank you. > Kind regards, > Terri Agnew > > >

7 11